RADEX MARKETS customer reviews

Updated: April 14, 2026
RADEX MARKETS
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Summary
Reviews are mixed: many users praise the platform’s customer service and account managers (Phillis, Scott, Connor, Ian) as friendly, efficient, responsive and helpful, note easy onboarding, recent UI improvements and useful high leverage for scaling small accounts. However several customers report serious problems with withdrawals and deposits — slow or failed withdrawals, rejected requests, funds not credited, and unclear or late explanations — which led to lost confidence, warnings to avoid the broker, and at least one allegation of being robbed. Overall, strong support and a good platform experience for some are outweighed for others by trust and payout issues that pose significant risk.
Stuart Barnes
08.04.2026 | 11:16

Very quick and efficient, helps and directs you in the right direction with ease

Christina Hu
07.04.2026 | 15:44

Great service, great AM, friendly and professional. Platform is great.

Jack
25.03.2026 | 11:31

Very responsive and helpful team. Scott was extremely communicative when I was experiencing issues and escalated my problems instantly to get them solved. Would definitely recommend

Kamilo
20.02.2026 | 01:40

I was robbed, that day I made several deposits, one was not credited, I saw it added to the account, but when I opened the transaction the money was not taken into account, and therefore I was a failure overall, I do not recommend it

Scott
15.01.2026 | 15:20

Great service

edis stupa
12.12.2025 | 15:55

yeah is a good support

clique G
12.12.2025 | 14:34

Ian is a great person and has been helping me a lot on my trading journey. I’m really glad to know him and enjoy working here.

Milton Victor Bryggman
10.12.2025 | 15:51

Ian is great. Good service.

MYRTEZA NUELLARI
19.11.2025 | 20:31

Great platform!

David
19.11.2025 | 10:39

Avoid Poor service slow withdraws To Clarify funds didn’t arrive at my account as discussed, you didn’t send the funds however declined the process of the withdrawal in an email with list of 5/6 reasons why the funds may not have been sent. Calling me to discuss was a late response to this also asking me to take my trust pilot review down as well, to which I will decline your offer.

Sorasak Meechai - nd Account
18.11.2025 | 11:40

Very good service team

Tuvshintugs Enkhtaivan
31.10.2025 | 05:26

Latest update on the client page made huge improvement, lot easier to navigate and better looking, keep up the good work

Daniel Osullivan
14.10.2025 | 23:10

High leverages allow for scaling smaller accounts quickly, which has been useful for my situation. Scott my account manager has always been incredibly friendly and handled anything I have asked of him promptly and effectively

Purisit Prisri
07.10.2025 | 18:53

I pressed withdraw but was rejected. I asked the chat and got the answer: the minimum is $100. So I pressed withdraw $120, but it was still slow. I asked the chat operator and they told me to change it to an instant withdrawal within 30 minutes. I still can't withdraw. This broker is different from others in that it withdraws slowly, while others withdraw quickly. I've lost confidence. My family and mother recommended that I trade here. Now I'm starting to worry about my family, because withdrawing this amount of money is already problematic. A large amount of money is highly risky.

Calum Leitch
23.09.2025 | 11:32

Easy on boarding process, my account manager Connor has been great, very helpful.

Pretom saha
22.09.2025 | 14:26

I find them very efficient and reliable as well.

Siddhant Kadam
22.09.2025 | 09:58

Scott from Radex has been truly helpful with everything and I have had a seamless experience with them throughout my trading journey

Adisorn Hnunkamjorn
19.09.2025 | 08:14

good service

Joe
19.09.2025 | 07:50

Great experience with radex plus swift withdraw !

Tanadate Songprasit
18.09.2025 | 11:35

Phillis is the best account manager. Very efficient and friendly. Highly recommend this platform.

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