QuantumFX (General Branding) EN

Plexytrade customer reviews

Updated: July 21, 2026
Plexytrade
Views1017
Summary
Overall sentiment is largely positive: many clients praise Plexytrade for excellent, responsive customer service and proactive account managers (several named), fast trade execution and low spreads on MT4/MT5, smooth multi-account and PAMM features, competitive commissions and attractive bonus offers. Withdrawals are frequently described as fast—often within 24 hours—with some users reporting near-instant payouts, though timing can be inconsistent between requests. Key negatives include reports of high and unclear crypto withdrawal fees, at least one customer alleging poor margin-call handling that emptied an account, and a very serious complaint from a trader claiming account termination with profits and deposits voided by the firm citing coordinated hedging—a claim the user describes as fabricated and tantamount to theft. Many US traders express cautious optimism but urge Plexytrade to remain transparent and fair to maintain trust.
Michael Kiely
25.07.2025 | 18:41

Atlas capably and patiently walked me through what was for me a challenge to transfer my funds from dollars to USDC via coinbase to PlexyTrade. He was patient and very helpful. He knowledgeably guided me through the vagaries of various security delays, cancelled transactions because of those delays, and platform requirements to ultimately fund my PAMM account. Atlas is a real asset to PlexyTrade. He made the platform senior friendly despite the complexities of the transactions. Thank you, Atlas!

Ric Prinz
30.06.2025 | 04:12

I have been using Plexytrade for several months now and have found transactions quick and fairly easy. the support team are very helpful and friendly. I did incorrectly transfer some funds into my plexytrade account and funds were missing. However the team managed to retrieve the funds and have them back in my account in under 24 hours. very grateful for the teams quick friendly and efficient efforts so far. Thank you

Jose Gil
25.06.2025 | 14:46

I've been a loyal client, first with LQDFX and now with Plexy Trade, and I can confidently say my experience has been consistently outstanding. I've never encountered a single issue since joining them. Their customer service is truly on point – responsive, helpful, and always professional. Furthermore, their back office team deserves high praise for their diligence in processing both my deposits and withdrawals seamlessly and without any hitches whatsoever. I'm genuinely glad to be in business with Plexy Trade. Their commitment to excellent service is clear, and I sincerely hope they continue to provide such reliable and efficient support for many years to come!

Ismail Abdelrahim
17.06.2025 | 16:27

Beware of this company. They do not respond to my messages, whether direct support or emails, because they seized my profits. I deposited $600 and made $1,376 in profits through many trades, some losing and some winning, without a target or stop loss. However, when I requested a withdrawal, I received a very strange message from them stating that my profits were seized and that I was only withdrawing my deposit. I violated the conditions, and there was no clause in the conditions regarding entering a specific number or size of lots, or trading on a single pair or currency, or working with a target or a stop loss, because I do scalping and high lot sizes. Yesterday, I happened to sell gold in a deal from which I obtained $928. ​​Unfortunately, this company seized my money, which I worked hard to achieve. This is contrary to the reviews I read about this company, but they are fake. This was on review sites such as Wiki and Trust Pilot. However, it became clear to me that the company is fake. I warn my friends and everyone from this company, with all the pictures and evidence of all the deposits and trades, and the messages that The company sent it. Send me a private message and I will send you all the evidence and proof.

Dragos Moldovan
07.04.2025 | 14:07

I traded with PlexyTrade for several months and initially had no issues—until I requested a WITHDRAWAL. 1h before the 48h to pass (their maximum time of processing withdrawals), they flagged my account for “suspicious trading” and cancelled all my profits. They accused me of “arbitrage” and “market abuse,” yet offered no concrete evidence of any wrong doing, just claiming their LP decided to remove my profits, after 4 months of trading, knowing that a legit LP settles all the trades of their clients in t+3 days, not in 4 months, so they should have known after the first 3 days if my trades were settled or not by the LP, meaning if I would be paid my profits or not. But this with the LP is a total b.....t, as it doesn't exist an external LP, Plexy being the market maker. They hoped I will finally lose all my money. Also I had been placing trades via the MT5 mobile app, making over 10k of those profits like this, so claims of high-frequency or latency exploitation seem unreasonable and totally false. Their own Terms & Conditions (Sections 12 and 18) suggest that if they suspected abuse, they should have acted promptly, not wait for my withdrawal request to void months of legitimate profits. Moreover, Section 29 states that terminating an account does not affect trades already made—yet they erased my entire profit history. I have asked PlexyTrade for specific proof (trade IDs, execution logs, timestamps) but have received no detailed explanation. This timing and lack of transparency raise serious doubts about their fairness and reliability. If you’re considering PlexyTrade, be cautious—my experience shows they may arbitrarily block withdrawals and void profits without proper justification, even profits placed from a mobile device, which is totally against common sense.

Shane
21.03.2025 | 16:24

This is my first TrustPilot review - motivated solely by my amazement at how outstanding of a broker Plexytrade has proven to be. I've been with them for over 4 months (since early November 2024) and have had an incredible experience: industry-leading trading conditions on their VIP account (spreads near 0 and only $2/lot commission round trip); fast and seamless deposits AND withdrawals (~24 hours when moving out 5-figure sums, multiple times, including $20k+ most recently); responsive customer support whenever minor issues have arisen; and a highly personalized experience with the consistent assistance and efforts of Kell Gadler. I'm far from the most experienced or skilled forex trader (w/the P&L to prove it), having only started trading forex in Q4 of 2024, but can safely give Plexytrade top marks across every category relevant to the overall trader's experience. MOST IMPORTANTLY: Plexytrade honors their word - from their claims about trading conditions, to their claims about deposits and withdrawals, to their claims about bonus and general trading terms & conditions... Precisely what I was hoping for as an attorney mindful of the risk involved when trusting an offshore broker... This unfortunately has not been my experience when testing certain other offshore brokers who have opted to use their lack of regulatory oversight to abuse their traders' inferior bargaining position (hello, Hankotrade) by changing their terms without notice (to their advantage, of course) and failing to honor their word. As a US-based trader, I've at times felt stuck with high spread + low leverage CFTC-regulated options, and even my quite positive experiences at Oanda and TastyFx (the best I've found on the US-regulated front) were not on par with my experience trading with Plexytrade. Plexytrade = Trustworthy + Competitive + Trader-oriented

David Bates
27.02.2025 | 11:47

I recently invested a thousand dollars into plexitrade and attempted to withdraw my funds via the bitcoin method, after several days I noticed that I never got confirmation on my withdrawal, after contacting them I was told I put the wrong address in (Which I checked SEVERAL times before going through with it) and saw to where the money was sent to another address and was withdrew before I even called them. Don’t let these people scam you!!!

TTWO. .WEEKSS
12.02.2025 | 10:12

My experience with Plexy Trade has been similar to that of other brokers offering 500:1 leverage, but without the excessive commissions. While spreads do increase with volume, I haven't noticed anything out of the ordinary. I've successfully withdrawn $600 and haven't encountered any issues. However, I am concerned that a friend was unable to create an account, and I couldn't even set up a demo account. This raises red flags, suggesting that they may be limiting the number of trading accounts on their servers. I'm also trying to add funds to my demo account and unfortunately I have to email them to do a simple task I should be able to do. I sent an email and after 3 days they still haven't added the funds and pretty much said the same thing twic, "Kindly note that your request is currently being reviewed. We will update you as soon as the changes have been applied." and, "Please be advised that your query is currently being processed. You will be promptly notified with an update once the process is completed." Customer service obviously doesn't care..

Saiket Shah Paran
28.01.2025 | 08:37

I've had such a great experience with plexyTrade broker so far. Customer service has been amazing to respond and genuinely helpful with any questions i've had. Its clear they really care about making sure their client’s are happy. They have a great Variety of products to trade which i love, and their spreads and fees are some of the lowest i've found. Withdrawal takes 48 hours maximum. Overall i'm feeling good to keep working with them.

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