QuantumFX (General Branding) EN

OQtima customer reviews

Updated: August 2, 2026
OQtima
Views988
Summary
Clients consistently praise the broker for highly responsive, knowledgeable and friendly customer support across live chat, WhatsApp and email, with specific staff (Stefani, Penni, Jaqueline) singled out for fast, efficient problem resolution. The trading platform is described as fast, well designed and easy to use, offering tight spreads (including on gold), low commissions, quick execution with minimal slippage, and generally rapid deposits and withdrawals often processed within hours. Users appreciate promotional offers—welcome bonuses, deposit matches, cashback and vouchers—that are reportedly delivered and add real value. Technical support and the technical team receive praise for ownership and speedy action when issues arise, though a few traders reported a prolonged server outage and some occasional concerns about withdrawal transparency or other hiccups. Several reviewers note the broker is relatively new and recommend exercising normal caution and risk management. Suggestions from users include more educational content and webinars and adding copy-trading functionality similar to cTrader. Overall sentiment is strongly positive, with many calling it one of the best brokers they have used and planning to continue trading with them.
Lucio Bertozzi
03.12.2025 | 05:20

very quick and helpful

AutoRebateForeX
21.11.2025 | 04:17

Reliable broker with low trading fees.

Amabile Petrecca
15.11.2025 | 08:52

They should add an open copy trading like ctrader

Famiano Lucchetti
15.11.2025 | 08:52

Tight spreads on gold.

Güven van Uffelen
08.11.2025 | 12:56

I wish they had more webinars and training materials.

Shihab m
07.11.2025 | 16:52

Good costumer support

Diego
06.11.2025 | 18:34

Jaqueline has always been very helpful and very efficient when it comes to problem solving, thank you so much, excellent customer service

Patrick Hoban
31.10.2025 | 14:54

Expedient! Prompt, direct and always a pleasure to deal with! Penni is the best!!!

Cristina Sakowicz
29.10.2025 | 10:14

Support on WhatsApp always very good! The staff are very helpful and knowledgeable

tradehakase
28.10.2025 | 03:22

Your staff was OK, although other brokers experienced server outages lasting about an hour yesterday, but your server remained down for a long time, displaying “n/a” on the terminal. If I had held a position, I would have been finished. This started around 7 PM Japan time, and other brokers recovered within about an hour. I don't know the reason this phenomenon, maybe originated metaquotes company.

Ajay VS
27.10.2025 | 08:52

Top tier service, 1000% recommended.

Sampath Shriyan
27.10.2025 | 03:34

The Assistance & support in a timely manner is best which I have experienced with one of the support executive Ms. Penni.

Daisy Gilbert
26.10.2025 | 23:23

While the spreads are competitive, I hope they add more trading instruments in the future.

Imani Rae
24.10.2025 | 19:00

I trade crypto with OQtima, and the execution is great. Would be even better with more crypto pairs!

Noor Alina
24.10.2025 | 18:58

OQtima's platform is stable and easy to navigate. No major issues so far.

juanma herrera
24.10.2025 | 13:43

I am truly grateful for the support and assistance in the process to open 3 new accounts. I want to thank Carolina, who followed up all the process in two days. The assistant and questions was perfect to identify the problem. Carolina really make this easy and enjoyable

Maria Moly
23.10.2025 | 00:07

Spreads are great, but I had a bit of a learning curve when setting up my account.

Charlie Holden
21.10.2025 | 14:53

Depósitos e saques fáceis, sem complicação. O atendimento ao cliente foi muito educado quando precisei.

Ishaaq Zain
21.10.2025 | 09:01

Had some minor MT4 freezes during high volatility, but overall, it's good.

Eve Naylor
16.10.2025 | 16:59

Fast deposits, quick withdrawals, and excellent customer service. Highly recommended!

johann
14.10.2025 | 13:02

Luis agent, great job. quick and respectful. thank you guys for amazing work.

Osman Sarip
03.10.2025 | 10:03

5 stars support.

Client
30.09.2025 | 18:14

all these forex brokers are scams. You never win, period. Even if you know forex you are certain to lose. You don't know what operations are going on at the brokerage. Or what arrangement they have with larger institutions. What they advertise is bullshit. There is so much price manipulation its obvious. These brokers are only in business for retail traders losses.

Martina Corradi
29.09.2025 | 16:07

Great trading platform, the customer service is professional and reliable!

Grigorii Duca
09.09.2025 | 13:27

I am a new client and after a few trades, on the next day I woke up with my account being frozen for no reason. I didn't even made any big profits, just some wining and some losing trades. I have made a withdrawal request but they didn't execute it for a few days already. Later they wrote an email accusing me of abusive trading, but I was not involved in anything of that! How can I be abusive when I open regular trades and close them after 5-10 minutes? That's the bullshit they sent me on email related to "price manipulation": ----- We would like to inform you that our Risk Department have completed the review on your account and have identified trading patterns that do not align with the guidelines set out in Section 17 of our Client Agreement.  Please provide us a signed declaration that guarantees no more usage of any abusive trading strategy, no more breach of market regulation and stop all participation of market price manipulation immediately and effectively, along with the selfie in which you hold the signed declaration and ID. --- Be aware and stay away of this broker if you don't want to lose money!

Ferdows
28.08.2025 | 04:51

Wonderful great

Anthony Ozan Idehen
11.08.2025 | 08:25

Great experience so far Penni from support has been really helpful

Federico Molina
22.07.2025 | 15:57

Great support and organisation. They always find a way to help you

Pas
17.07.2025 | 07:29

The support is always available and answers fast

ClassicalSuccess
14.07.2025 | 08:32

Great customer service, Mai assisted my friendly and quickly. However, there is a rule that if you don't trade enough they take 6% when you withdraw your money! Also, the leverage for Crypto is only 1:20. The leverage for other symbols is great (up to 1:1000). The spreads are very low - especially on crypto. The stop-out level is 20%.

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