371
Reviews
I have been working for some time now and I can say that OnFin has enough advantages. The platform settings allow me to adapt it to my trading style, a clear interface and a good set of functions satisfy my needs as a trader. The experience is productive and positive.
I like Onfin's combination of simplicity and functionality. It's intuitive to use yet offers all the necessary tools for analysis and trading. The overall service leaves a positive impression.
I recently started working with this broker, and so far my impressions are positive. The registration process was quick, and verification went smoothly. Deposits were instant, which is very convenient. The trading process itself is stable, orders are processed smoothly, and execution is seamless, which is especially important for active trades.
I’ve been using this service for a while to track finances and manage transactions. The dashboard is clean and easy to understand, data updates correctly. Some settings take time to find, but overall it works reliably and does what I need.
Registration was quick, spreads are tight, and there are no commissions. The platform is stable and user-friendly, and order execution is fast. Support is available, and the interface is intuitive. A reliable broker for active trading.
Signed up and opened an ECN account in a few minutes. Spreads were tight most of the time and fees weren't added on deposits or withdrawals. Interface is clean, charts load fast. Support replied once with a delay, but issue got fixed.
The user interface of the mobile trading platform is less intuitive than in the desktop version. For the rest, or rather, mostly, OnFin deserves, in my opinion, only a positive assessment. Risk management tools are important - functions such as stop loss levels and margin requirements give me a sufficient sense of security when working in an unstable market.
I used a service called moonpay to deposit crypto into the trading acc as this is the only way to fund the acc from the UK. Moonpay is a service that let's you buy crypto and send it to any wallet address without you needing to have a wallet yourself. Now that I want to withdraw my funds from Onfin they are making it impossible and don't want to send the funds to my wallet address as they say they can only send the coins to the wallet that originally came from. The person on the chat also got really snarky with me when I said it feels like they didn't want to help me. Their response was 'did moonpay help!!'
I’ve been trading with OnFin for a while and it’s been great. No gimmicks, clean execution, and fast withdrawals. Spreads from 0 pips make trading efficient, and the platform is stable and easy to navigate even for a beginner like me.
Transparency and favorable trading conditions were an important criterion for me when choosing a platform, and OnFin provides effective asset trading, and I was convinced of this as soon as I started my business. I would also like to positively note the clarity of the approach to determining the commission and the possibility of copying transactions - this additionally helps to achieve good results.
I have left a review 6 days ago and i'm going to review again. this broker is super unprofessional in terms of withdrawal. i have requested card withdrawal on 11/27 and more than 10 business days have passed, the info i gotten from the support chat was "i have forwarded this inquiry to my colleague", "let me bump your case again to see what is going on". Again and again this is the only same feedback i gotten. furthermore, after the first review, onFin support replied to my review and asked for more info which i provided immediately in this platform and also emailed them personally. through which, they said for a faster response, please send your information to the support email. but they literally "ghosted" me and no information provided AT ALL since the last i sent 2 weeks ago. i have sent them again through email on 10 dec and not surprised, no feedback as well. Previously i have withdrawn 50 USD and it took within 1 day to reflect on my bank. when i tried to withdraw more, things start to get slowed down EXPOTENTIALLY. I have canceled previous request and requested another card withdrawal with smaller balance on 12/10. lets see on 12/17. highly likely, the withdrawal will definitely stuck. still, i want Onfin broker to get back to me on why my 11/27 was not processed for 10 business days. account: 46271637
As a new female trader, OnFin has been a comfortable way to test copy trading without feeling overwhelmed, especially with the small entry deposit and the welcome bonus that slightly boosts my balance. I like that strategies show clear stats and risk levels, so I can pick managers calmly and pause copying in one click if the results change. MT4 and MT5 run smoothly here, orders open and close fast enough for my style, and there are plenty of instruments to experiment with. The only minor downside for me is that some fees and conditions are hidden deeper in the platform, so I had to spend time reading the details before funding more, but overall I feel okay continuing to trade here.
Account Type: Copy Trading Account 46273320 Total Investment: $16,800 USD (credit card) + 5,000 USDT (cryptocurrency) Overview: I am issuing this warning based on my direct experience with OnFin, where my legitimate withdrawal request has been arbitrarily denied through a misapplication of their Client Agreement terms. OnFin has demonstrated poor transparency, unresponsive communication, and imposed what appears to be intentionally impossible trading requirements specifically designed to prevent client withdrawals. Detailed Experience: On 10 November, I initiated a full withdrawal of my initial deposit and accumulated profits from my copy trading account. After two weeks of silence, OnFin rejected my request on 21 November, citing Clause 20.1 of their Client Agreement. The problematic clause states: "Misuse of transfers without trading operations on trading accounts (less than 3 lots on Forex, Metals, Indices and Commodities instruments on ECN, FIX, and MINI account types for every 100 dollars or equivalent withdrawn)." (Source: Client Agreement - Clause 20.1) Critical Issues Identified: 1. Misapplication of Terms: The clause explicitly specifies ECN, FIX, and MINI accounts only. My account is a Copy Trading Account, which is not mentioned in this provision. OnFin is attempting to enforce terms that do not apply to my account type, constituting a unilateral and unauthorized modification of our contractual relationship. 2. Excessive & Unreasonable Requirements: For my $21,800 total deposit, this would require 654 lots of trading volume. Each trade must also be held for a minimum of 5 minutes with at least 3 pips profit/loss. This is deliberately engineered to be extremely high-risk and nearly impossible to achieve, particularly for copy trading clients who rely on strategy providers. 3. Lack of Good Faith Communication: I was left waiting for 14 days without constructive updates, only to receive a blanket rejection. This demonstrates grossly inadequate customer service and a lack of transparency. 4. Unfair Contractual Practice: Imposing retroactive trading volume requirements after funds have been deposited and profits generated, particularly for copy trading services where clients have limited control over trade execution, represents an unfair and potentially illegal contractual term in most jurisdictions. Conclusion: I strongly advise prospective clients to avoid OnFin. The combination of ambiguous contract terms, unreasonable withdrawal obstacles, and offshore regulation creates a high-risk environment where your capital may become effectively trapped. My funds remain inaccessible despite following all stated procedures. I am now pursuing formal regulatory complaints and considering legal action. Evidence Available: All transaction records, communication logs, and contractual documents are preserved and available for verification. UPDATE - 11 December 2025: Additional verification procedure - what a joke. Since this review was published on 21 November, no one from the compliance department ever got in touch to send me the required documents for such procedure. Even the usual support team member, whose name is Maria, repeatedly indicate the Clause of trading turnover as the reason for my withdrawal being declined, while the compliance department indicated additional verification procedure as the real reason. Yeah, go on and just delay. Three days ago (8 December) I submitted a transaction dispute with my credit card provider (Visa in this instance) and my bank. I have to protect myself from getting bills overdue despite my numerous emails to you since 21 November, stating my bills due date would be 12 December. Don't even try to bollock me with 'please provide the requested documents and wait for the process to be completed'. I verified my crypto e-wallet and credit card long time ago, POF and POA approved too. I am ready to provide hard evidence to proof what I say here is valid. UPDATE 2 - 11 December 2025 To Onfin: you mentioned about reaching me twice to ask for documents. You just sent the same contents to me without explicitly stating what the outstanding documents I shall submit. You indicated a compliance team member would reach out but it never came. What on earth are you guys doing... UPDATE - 16 December 2025 So finally at 16:07 GMT+08 I received an email asking for 'certificate of income' or 'bank statement showing my income'. I replied at 16:18 GMT+08 with a bank statement. Credit card bills due date had been long due. PLEASE INITIATE WITHDRAWAL ASAP.
Hands down, one of the worst to exist in the business. They make deposits easy but when it comes to withdrawals, forget about it. They'll come up with any excuse possible to delay or avoid the withdrawal process. Stay away, far away. [Update] Payment has been withdrawn. But I will say, I've attempted two withdraws in total with this broker. The first time, I had issues because I used a Virtual Credit Card to fund so withdrawing became difficult because Virtual Card has no name on the "card". I ended up canceling the withdrawal. Eventually,they approved the withdrawal method but I decided to keep the money in my account. When I attempted to withdraw the 2nd time, they said they are having issues with withdrawal to Master Card and never notified me until I reached out 6 business days later. They recommended I request withdrawal via Cryptocurrency. I don't deal in Cryptocurrency so I had to open a Kraken account and go through the entire process just to withdraw a small amount of money. So this is my issue with this company.
The trading environment feels modern and technically sophisticated. I find all the tools I need for my daily trading.
I wish I had read the reviews here on trust pilot before depositing my money with this scam broker. Please don’t make the same mistake I did. This broker is not regulated by any reputable authority — it’s an unregulated, low-tier offshore company. I deposited around $3,000 USD, and after a few weeks I requested to withdraw my balance. They refused!! When I asked for clarification, they pointed me to vague clauses buried in their client agreement claiming that for every $100 I want to withdraw, I must first trade 3 lots, on top of that, every trade has to remain open for at least 5 minutes, and the profit or loss must be at least 3 pips. If you don’t follow these exact rules, you can’t withdraw anything and they keep your money. No real trader can possibly meet these absurd conditions — they’re clearly designed to prevent withdrawals. These rules are made to make lose and wipe out the account easily. In my opinion this broker has many dark sides and operate in a non trasparent way. Im also not sure that their positive reviews are legitimate. Please make your own research before to take a decision and operate with them.
Manipulated Results --- SCAM! I purchased an EA that was being heavily promoted by a Russian seller on Telegram (channels: FOREXEA / ALEX_EA_SUPPORT). The seller showed “too good to be true” daily profits and even provided investor login details to “prove” the results. The EA was trading on OnFin broker. When I tested the EA myself on a reliable, regulated broker, the performance was absolutely terrible. Nothing close to what was advertised. After further checking, it became obvious what was happening: The seller was using THIS BROKER, OnFin to manipulate trading results. The account history was being selectively edited, profitable days posted, while massive drawdowns were simply deleted from the history. It’s clear there is a partnership and ownership connection between the EA seller and OnFin. This is incredibly misleading to traders who trust the results. Be very cautious. If something looks too perfect, it’s because it’s being controlled. I strongly DO NOT RECOMMEND this broker. Protect your money and avoid this entire setup.
Overall, I'm satisfied, even though there are small details that could be improved, for example, more chart options.
Visually and functionally, the platform makes a solid impression. I can work efficiently without distractions.
Absolute dinosaurs, took me 2 weeks to get my funds in the account and received the same company line, it will be there is a day or two and then after a day or two... got the same advise - a day or two.. Now I want to withdraw my crypto exchange and the response was - wait for it..... Please note: withdrawal requests are processed manually on a first-come - first-serve basis. After processing, the withdrawal time takes 1-5 business days: Don't waste your time or money go to a finance broker that has policies that match the times we live in and not the 1980s. Hopeless customer service and technology needs a lot of investment
The offer is especially attractive for frequent traders. I use different markets and find the spreads fair.
In the long run, the platform has proven to be reliable. The technical implementation seems professional.
Customer service responded quickly when I had a question. The reply was friendly and helpful.
What stands out most to me is the stability during volatile market phases.
After several weeks of use, I can say that everything runs smoothly. I feel well supported and safe.
My experiences so far have been entirely positive. I’m particularly impressed by the transparency regarding fees and conditions.
Payments have always been processed correctly and quickly so far. That builds trust.
There’s nothing to complain about regarding execution times. Trades are carried out promptly, and the prices are accurate.
As a beginner, I initially had some concerns, but the interface is easy to understand. I was able to take action quickly and navigate with confidence.
For some time now, I’ve been using the platform regularly and especially appreciate its stable performance. Everything works reliably, even during peak hours.