QuantumFX (General Branding) EN

Octa customer reviews

Updated: September 20, 2026
Octa
Views1082
Summary
Reviews are mixed. Many users praise the platform for being easy to use, offering a wide range of assets (crypto, commodities, metals, forex), and providing helpful, professional live chat support with named staff praised for good service. Several comments note quick responses, easy deposits and withdrawals, and a non-pushy trading environment. However, there are significant complaints about withdrawal delays and unresolved refund requests, with some users reporting no response from support and one user saying they could not withdraw funds for two weeks while the website/app became unavailable. Serious accusations include claims of fraud, misleading paid influencer reviews, and losses from copy trading. Overall, while many customers report positive experiences with service and usability, a number of reports raise concerns about withdrawals, responsiveness, and trust.
Abdullah Kemal
15.10.2025 | 07:52

Amazing support from the team

Wong Mandy
11.10.2025 | 17:21

rubbish apps..lock ppl id thn Customer service does not solve the problem, but only perfunctorily and swallows the money in your account. If you want to invest in stocks, it is best not to choose this app

aditia setiawan
10.10.2025 | 17:00

scam app.. first, second, third you can withdrawa money. the bigger your money it will said account review and never get your money.. scam app.

lohith v
09.10.2025 | 20:20

This broker imposes unusually high transaction fees — exceeding 10% — on both deposits and withdrawals, citing third-party facilitators as the reason. Additionally, their spreads are among the highest in the industry, significantly reducing trading profitability. Most concerning, when a client manages to earn profits and requests a withdrawal, the broker imposes a further 5% charge, claiming insufficient trading volume or lot requirements. These practices collectively raise serious concerns about the broker’s transparency, fairness, and overall legitimacy

Kevin Malagon
07.10.2025 | 22:34

The security of this broker is a JOKE Just a password and that's. My email got hacked and that croop took $2000 of my MT5 account. And OctaFx didn't make a shit to help me out. MT5 Account: 61310270

Selvan Arivanandan
07.10.2025 | 11:26

Super fast withdrawals

MIDHUN SREEKUMAR
05.10.2025 | 21:15

Never use octa application for trading , I lost my deposit money because of fake policy created by octa trading, no response from customer service also , they suddenly blocked my withdrawal and make it lag no response from the team for different mails I send , if you want to be cheated use octa trading app, first 6 month ok they they show real face

Abeer Pratap Singh
02.10.2025 | 10:19

I opened my trading account on OctaFX and deposited 6000 INR via Paytm. However, the funds have not yet reflected in my trading account. I have been trying to contact the support team repeatedly over the past day through emails and the chatbox, but I have not received any satisfactory response. This situation is causing me significant distress, and I hope for a prompt resolution. My Octa Ac no is 125076898 Amita Singh

Maisa
30.09.2025 | 17:05

mere question ka koi sahi jawab nahi mil raha hai please q?

Pareed Abdul nafih
30.09.2025 | 16:18

Please stop adding fund in OctaFx, This broker was good in past, not now. Now they're like scammers. They will never give you withdrawal more than your investment. Also all the withdrawal are getting delayed and they will wait till insufficient margin level to reject the withdrawal request. I'm fighting them to get my withdrawal from last one week instead of 3hrs maximum. Please stay away from the platform to save your money

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