Octa customer reviews

Updated: April 3, 2026
Octa
Views593
Summary
Most reviews describe OctaFX as unreliable and potentially fraudulent, with frequent complaints about delayed or missing deposits and withdrawals, blocked accounts, unresponsive or repetitive customer support, and lack of transparency in handling funds. Many users claim their deposits were deducted but never credited, or that withdrawal requests are ignored or rejected after long delays. Some report excessive transaction fees, unexpected deductions, and high spreads that make trading unprofitable. Several customers accuse the broker of intentionally stalling resolutions or closing access to accounts holding funds. A few isolated reviews mention positive experiences like fast withdrawals or helpful bonuses, but overall sentiment is overwhelmingly negative, emphasizing mistrust, poor service, and potential financial loss.
Thirumoorthy
13.01.2026 | 17:18

WORST TRADING APP TO EVER EXIST. Guys please save your hard earned money and never trade with them. Deposited a small amount just to check their reliability and i guess they proved how bad they are. Made a deposit on 23rd Dec Usd 57 next deposit 13th of Jan around 19:12of $100.7 in there fixed account I don’t know what happened the deposit never reached my account. I was asked for the payment proof which I provided instantly, then these bunch of fraudsters even asked for my bank statement proving that I actually made the deposit which was again provided. Even after giving them all the details and proof multiple times there is no response from them. All they come up with bunch of lies every time i ask them about my deposit. Just to let you know this isn’t the first time this has happened and not just with me. I have traded more than a $10k last year on a different broker but never faced such an issue but one time I decided to check them, they failed badly. At last i will repeat it again NEVER TRADE WITH THESE MF’s they will definitely steal your money.

Mohd Izuddin Ramli
13.01.2026 | 12:33

Good explainantion

Roshani
13.01.2026 | 11:05

Nice work very good

C Shahjahan
13.01.2026 | 10:49

Idonoreadandwrotesosorry

Barani B
13.01.2026 | 08:08

Good application

Harmeet Singh
13.01.2026 | 07:19

Good customer support team But not solve my problem 😔😔

mohamed mansoorali
13.01.2026 | 06:37

Good supporting

Gurunathan Pandidurai
13.01.2026 | 04:40

Easy to trade , withdrawal is very fast

Karthikeyan Rajadhural
13.01.2026 | 04:37

Well but web site octagx not proper working

Liew Chin Yun
12.01.2026 | 16:37

very helpful. very nice

Surojit Mondal
12.01.2026 | 14:01

Very easy to use

Lakshmipathi.T
12.01.2026 | 11:10

I always had a great experience in sorting out my queries at a rapid speed.

sakthivinayagam “Professional”
11.01.2026 | 21:02

Worst customer service,i am deposited at last 7 days before, but successfully payment and octafx website accepted my UTR number deposited message but not added my account, i ask to customer service careless service, irresponsible behaviour irritating story repeated but not added my account last 7 days, why delay reason irresponsible answer told me, don't invest big amount cheating game play payment provider, don't invest this app.

Prashant Choudary
11.01.2026 | 14:47

WORST TRADING APP TO EVER EXIST. Guys please save your hard earned money and never trade with them. Deposited a small amount just to check their reliability and i guess they proved how bad they are. Made a deposit on 8th of Jan around 13:35 of $125 in there fixed account I don’t know what happened the deposit never reached my account. I was asked for the payment proof which I provided instantly, then these bunch of fraudsters even asked for my bank statement proving that I actually made the deposit which was again provided. Even after giving them all the details and proof multiple times there is no response from them. All they come up with bunch of lies every time i ask them about my deposit. Just to let you know this isn’t the first time this has happened and not just with me. I have traded more than a $100k last year on a different broker but never faced such an issue but one time I decided to check them, they failed badly. At last i will repeat it again NEVER TRADE WITH THESE MF’s they will definitely steal your money SCAM!!!! SCAM!!! SCAM!!!! SCAM!!!! SCAM!!

Chukwuemeka
11.01.2026 | 01:09

Amazing And Excellent

Neha Soni
10.01.2026 | 14:34

Very good 😊👍

Praveen Devarakonda
10.01.2026 | 11:35

The person is very good

Ramashraya Jairam Yadav
10.01.2026 | 09:25

Good service but after talking to real human...thank you for help and support...

Mangesh
10.01.2026 | 06:36

Good app for enjoying. Trusted.

Shamsol Bahrin Bin Patahol Rah
10.01.2026 | 05:55

Helpful helper

Sudip Kumar Mohanty
10.01.2026 | 04:30

Actually bahat badia hai

Manjunath R Purushan
10.01.2026 | 04:13

Deposit & Withdrawal will be easy & Fast for attract Customers

Gerald Zithelo Nyathi
09.01.2026 | 18:42

Excellent service

Anil Kumar
09.01.2026 | 15:01

Meri bhut achi baat hue meri taraf se bhut acha very very good

Deepak
09.01.2026 | 11:18

Yes company doing well

Wendy Sindisiwe Blose
09.01.2026 | 10:31

Wasnt helped at all.

Abhimanyu Kumar
09.01.2026 | 09:56

Too good experience

Martin Dusabimbabazi
09.01.2026 | 06:20

Fast service

Vinodh S
09.01.2026 | 04:40

A mere deposit through your payment process has not yet credited to my Trading account even after 2 days Pathetic experience. Even after several escalation no help or solution from ur side. I would ask ask anyone who wants to open an account with Octa to skip. Even after providing all the documents asked for there is no response. Really pathetic, unprofessional.

Johannes Marthinus Eloff
08.01.2026 | 20:52

Fast and efficient answers and did not come over as AI

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