Moonance customer reviews

Updated: November 12, 2025
Moonance
127
Summary
Most reviewers describe Moonance as a reliable and user-friendly broker with a modern interface, easy trade execution, fast deposits, and generally smooth withdrawals, although a few mention occasional delays in payout processing. Many highlight the excellent and responsive customer support, often mentioning helpful and friendly staff, including individual support representatives. Users appreciate the platform’s educational materials, copy-trading features, crypto integration, and low commissions, considering it suitable even for beginners. However, a few highly negative reviews complain about unprofessional or dishonest behavior from certain account managers, particularly one named Eddie Cooper, warning others to avoid dealing with him. Overall, most experiences shared are positive, emphasizing straightforward usability and effective assistance, with only isolated criticisms related to specific personnel or minor withdrawal delays.
Navin M
27.08.2024 | 06:38

Be careful of this guy called Eddie Cooper. He is sweet talker and a big scammer. All his trade are making losses and yet he will insist that you need to top up your account. Please be very very careful if you are doing any transactions with him. Luckily I got my money out without informing him

Enea Hasler
06.08.2024 | 07:04

Always have great experience with them, they made everything look easy for me, both with my trading, deposits and withdrawals. I'm very happy so far, I suggest everyone to register with them and to give it a shot.

Levi Schell
05.08.2024 | 09:24

It's been 2 years since I registered with them, I took a break for a few months and now I started to trade again. They helped me with everything I needed to get back on track and I managed to make my first profits already.

Dylan West
01.08.2024 | 14:30

Fantastic team Moonance, they treat you like you're a part of their family, always responsive, and very user-friendly platform which is easy to understand even for beginners.

Nias Dettling
31.07.2024 | 15:13

Easy to open and close trades, very user friendly platform, they also help me with analysis as a secondary opinion and most of the time they are right.

Jonas Hettich
29.07.2024 | 18:56

Brilliant platform with great support, they are always helping me if I need something, and also zero issues so far with the withdrawals and opening trades, everything works very fast.

Ignacio Malillos
26.07.2024 | 13:38

I like Moonance all the features are easy to use, low minimum deposit and the withdrawal process is very fast.

Ezio Podesta
25.07.2024 | 14:15

They have a great support team, they helped with everything I needed both on telegram and their live chat, which was the most important thing for me as I just started my trading journey.

Lennart Stieler
24.07.2024 | 14:47

Easy to use and low commissions, everything works great, they've helped me with a verification and also to set up my mt5 account.

Genziano Lazzari
23.07.2024 | 13:33

Great support team they have, always reply and help with everything I need. I'm using their platform for over 6 months already and I'm very happy.

Brecken Cross
22.07.2024 | 14:54

Reliable and legitimate broker I highly recommend them, didn't have any issues with the platform, very fast withdrawals, everything looks great so far

Stephen Davidson
10.04.2024 | 14:57

Stay away from these Cowboys the account manager Eddie Cooper was a shambles from the off , kept promising great trades and asking constantly to put more money in promising to earn consistently, this cowboy trader blew my account with bad advice and false information , be warned don’t do it !!!!

AlexanderKr
17.02.2024 | 14:14

I don't know about the others, I had a positive experience with these guys. Withdrawals were fast and my account manager is very nice as well.

Jessica
16.02.2024 | 11:12

My experience with them was good. They have user-friendly interface . Helpful support. 4 stars

Max Franco
19.10.2023 | 18:51

Moonance is a platform in which trading is much simpler, although you should not ignore the tutorials and the incredible team of staff behind it, since thanks to them we have a lot of material to learn more! Without a doubt one of the functions that can best be used is to copy someone else's trading, in order to have a reference when acting. The withdrawal methods are incredible, there is an incredible variety although it usually takes a while for them to accept your request.

Minute Masti
20.09.2023 | 01:12

My experience trading with Moonance has overall been quite pleasant. One aspect that I would note is that the withdrawal process took longer than expected. However, despite this delay, the overall trading experience on the platform has been excellent. Moreover, their customer support has been helpful and responsive whenever I needed assistance or had inquiries.

franck agnero
04.08.2023 | 00:46

...............................

Karen Bailey
22.04.2023 | 20:20

pretty good platform. i had issues in the past with payouts and the support was the thing that stood out here. Overall pretty good experience so far. Maybe some more overall courses would be good

Pietro Martini
03.04.2023 | 17:22

To be honest I had a great experience. Compared to many brokers I traded with, the UX was very nice and modern, plus it has a crypto exchange integrated and especially Margot from support was very nice and helpful when I needed her.

Peter Riley
07.10.2022 | 09:26

I'm happy with Moonance. I prefer it to most of the brokers I've used. I might get a few wrong trades but I do get an overall profit and that's what counts in the long run. I also like their simple user interface.

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