ModMount customer reviews

Reviews

I really see no reason why a company like MODMOUTH as they call themselves would accept to register with any genuine organization to be reviewed. The circle of people associated with modmouth do not have conscience. They have different people to talk to you, convince you to bring money to invest and trade, promise to help you even if you know nothing about trading and after you have invested heavily, they avoid you and disappear. WHY? A horrible experience indeed.

I was enticed to open up an account with Modmount broker hoping to make a fortune in the world 🌍 of forex trading. I opened my account, when I was opening my account they asked me if I had a bank account, I told them no. I told them that I have my money on my mobile money account. They accepted and I deposited my money. They gave some account manager who was a lady. She kept calling me and advising me on the markets. Time came when I could no longer move along with them. I decided to make a withdrawal. These guys asked for a mobile money banking statement showing the transaction I made to them which I didn't have. I told them that for me when I deposited my money using mobile money not mobile banking. Since then they have refused to send my money for over a month. I just want my money I am tired of scamming me with nonsense. How comes that they accepted my deposit but later they can't send my money 250$. Modmount send my money am tired of waiting because it's my money and I have a right to reclaim it. I just want my money however small it is because am tired of your useless nonsense. How can you start asking for a statement which shows my deposit to you. Check your databases and computers and check the transaction which I made to you on 2nd September of this year and send my money later. Other brokers like Exness don't ask for such statements and their withdraws take 5 minutes to receive your money. But with Modmount you can even take a month waiting for your money. Just refund my 250$.

At first, ModMount acts very professional and friendly. They talk in a way that makes you trust them completely. They even let you withdraw a small amount at the beginning, just to make you feel safe and confident to deposit more. But that’s their trick — once they have your trust, they start controlling everything. They give you positions that look profitable at first, only to make you believe you’re doing well. Then, when the triple swap on Wednesday happens, your balance suddenly drops. This is the moment they wait for. They tell you your account is in danger and push you to deposit more “to save it.” You panic and send more money — but right after that, they give you new positions that make you lose everything again. Then they say, “It’s the market.” It’s not the market — it’s a setup. They know exactly what they are doing. Please, don’t fall into the same trap. They use manipulation, fake trust, and psychological pressure to take your money. I’m writing this so others don’t get hurt the way I did.

Don't invest a single cent in this Modmount organization. Their agents are trained to damage investors' assets and offer no guaranteed return on any investment. If the market is falling and investors are waiting for the right moment to trade, incompetent managers pressure them to act like crazy and bet on the rise or fall of an asset's price. Yes, bets, because using indicators and performing analysis is beyond Modmount's expertise. And if investors leave their money idle for an average period, they risk paying an inactivity fee. There are no rules; there's piracy. It's akin to a ship docking your ship and plundering it.
On Oct 1st one Qusse called and canvased me to open an account at Modmount with a deposit of 250.00 dollars and he told me that within 12 hrs one of their representatives will contact me and get me in touch with trading . But no one contacted me and put a review on trustpilot and put withdrawal request on modmount platform, Next another person Mr Harris called from modmount and told it’s unfortunate that nobody turned up , for withdrawal I need to remove my comment from trust pilot and he will ensure a smooth withdrawal of my money. And I removed the comment. Till today I have not received the withdrawal money . I made the payment from credit card and as per bank they transfer back to same card and bank will process to the account linked to card. And credit card doesn’t have a an IBAN number, But they are asking for card statement, INBAN of card account which doesn’t have as per bank. So I gave them even my savings bank account IBAN and other details also . And in both accounts name is same too . But nothing happens, I think they are just playing around with me . On mails I asked either Mr. Qusse or Harris who contacted me over phone to call me back . But no response! My account is Wilson John On your daily statement the withdrawal is approved , but at the platform still it’s pending,

I have requested a fund withdrawal since the 25th of September ( three weeks ago) and I got nothing Do not invest with them until further notice
I am still waiting my money to be refund from ModMount. I cannot write to much otherwise my review will be blocked by Trustpilot. it's difficult to withdraw from the Modmount. Not like at the first time the consultant tell you.

Modmount has enormous spreads keeping you from profiting from your trades and even if you get a profit they also take too much commission. They don't care about client's money, they just want to make a profit off of us. The second problem is that I requested a withdrawal 2 days ago and still haven't gotten it back I wonder why it's taking so long to withdraw yet when depositing it's effortless. That's shady. Email me: jessnavut in gmail whoever was assigned to be my contact from mod mount.

I want to share another experience where i was "forced" to put more money but nothing happened in the end than losing all my savings. The agent told me ( i will give you his/her name later) to put money to change my account from a Classic to Silver then to Gold. This was supposed closing the position more quickly with less commission. Despite having put the money with much insistence , my account did not changed but he keeps telling that he can see that it has changed. later when I lodge a complain then another agent told me that my account has remained the same. So, i let you guess if this company is trustworthy or not. I will continue to write other situations how this company has made me lost all my savings.
Guys, be Careful with this site. They are scammers. They make you to make an initial 10kUsd and slowly wipe the money through bad trades. Then they will call you back as "Recovery Department" to try to make you get your money back. I have been a victim of this site. Now I am on other sites that are recognised and not more expensive than these non ethical persons..... They are really pushy on phone and even 1 day someone wanted to see my bank account too..... Careful out there!!

Bad platform, bad accounting managers. always pressure on customers to put more money. Guide customers to open bad transactions to loose their money to deposit more. My account manager guided me to sale EUROGPB on 15.9.2025, since this date the share go higher and I loose money. The same happen after purchasing EUROUSD on 17.9.2025, the share go down and I loose money. The manger also refused to invest in GOLD when it was expected to raise as dollar rate discounted justifying that I have to deposit more money first to do that.
Last two days before I invest $251 as one lady called me and assist me that time and she said our one assigned staff will call you and guide you how to trading and get profit but I m still waiting no buddy call me and I don't have any number to connect any one I need correct guide line regarding that if u r honest and professional company other wise return my money . Thanks

So here is my honest review. I initially registered based on same fake advertising. Initially one lady assist me as my and i deposited some amount and then i got withdrawal also like quickly. Late i deposited around 100$ and i make some investment and i got some profit of like 25 50$ ( didnt remember exactly because its long time). When i requested to withdraw, i didnt receive my money then i have to post reviews here then i got my deposit amount and then again i post reviews then i got my profit amount and they asked to me to delete the reviews and i did. Now again am getting multiple calls daily to make an investment again and even after telling them am not interested still they are calling me like daily 5 times. They are just fake and fraud.
Initial registration was easy. But the constant calls to increase the range of investments we cd buy became slightly annoying. Initially we had problems closing our account and getting refunded, but ultimately they were very helpful. We had many calls and emails from different people, which led to confusion, but we were paid. Thank you Modmount. And TrustPilot.
Solid broker overall. The platform is easy to use, and support responds quickly.

My husband started the trading and still have been going fine until it's time to withdraw. The person assigned to guide him through as a beginner stopped calling or respond to mails. The balance keeps dropping by the day and all attempts to withdraw a4 declined without reasons after some days of pending.

When I first signed up I got a phone call from a person which hardly spoke any English and was hard to understand. Later I got more calls from someone who at least spoke proper English but always called me "darling" on every phone call. I'm a 58 year old woman - I'm nobody's darling! I did not expect this from a professional company! Later I got bombarded with phone calls at all times even at night! When you try to set up an appointment for a phone call you will get a confirmation about it but never the phone call at the arranged time. They always tried to call me some other times when I was not available. After all this unprofessional behavior I canceled my account after just 2 months and got my money out. Now I went to a different trading website but ModMount is still bombarding me with phone calls! By the way ModMount uses hundreds of different UK phone numbers - every call from them comes from a different phone number even it is always the same person calling.

Modmount entrega o que promete. Negociação simples e suporte atencioso.

modmount has been reliable so far. Fast order execution, clear interface, and no hidden fees. A solid broker for everyday trading.

Modmount stop calling me for the period where my review was up here. NOW the calls are back. It was well initially BUT once I decided to stop trading, i receive day and night calls consecutively from them to talk and so that they can provide me more insight for me to continue trading. This is getting bad to worse where my sleep was interrupted. I answer the call and told them stop contacting me as it is affecting my daily life. Nothing changed, calls keep coming in. I hope I can share the missed call log here as a proof. It is so bad. Today I received two calls already. My Modmount account is closed and not active already. Do not call me again
