Libertex customer reviews

Updated: November 12, 2025
Libertex
73
Summary
Reviews about the broker are highly polarized. Many users complain about serious withdrawal issues, claiming they cannot access their funds despite repeated contact with support and providing numerous documents. Several report false bonus promises and accuse the company of manipulating spreads, charging hidden fees, and even closing profitable accounts without explanation. Some believe the broker is a scam and warn others to stay away. On the positive side, certain clients praise individual advisors, especially Dagmar and Aurore, for their professionalism and helpfulness. A few reviewers appreciate the platform’s user-friendly design, structured interface, and educational content, noting quick service and a variety of trading options. However, even satisfied users mention occasional technical problems, delays in verification, and limited flexibility when managing trades. Overall, while a minority describe good experiences with specific staff and app usability, the majority express distrust and frustration over fund access, transparency, and account management practices.
Mike
27.10.2025 | 07:32

Review of documents takes much too long. I signed up Thursday last week (4 days ago) but still cannot trade. Other platforms use automated system to be validated within a couple of hours.

Jérôme Jeannin
25.10.2025 | 23:08

Zent ri coups came to my rescue, and I was able to get my funds back.

Tjerk
24.10.2025 | 10:09

Works well!

Patman
10.10.2025 | 03:00

🌟🌟🌟🌟☆ I’m overall satisfied with Libertex. The platform is well-structured and easy to use. It's quite user-friendly when it comes to managing positions — for example, it automatically prevents trades from going below -50%, which can be both helpful and a bit limiting. I personally wish it allowed just a bit more flexibility to recover certain trades. The customer support is responsive and helpful, usually replying within a few days. I've now reached VIP level after trading over €10,000, and I'm glad to receive occasional free training sessions and materials to help improve my trading skills — a great bonus! 🎓📈 The only reason I give 4 stars instead of 5 is because I once experienced a technical issue where I couldn't close a position, despite trying in the app. Support claimed there was no issue, but I ended up losing around €75. It didn’t happen often, but even once is worth mentioning. Still, a great app for trading and investing — recommended! 👍

Leon Kozar
08.10.2025 | 11:06

Good analysis. Fast action. Many possibilities.

Salia Coulibaly
13.09.2025 | 04:17

Il to transfert my sweat in my compte OG orange money

Mbali
07.09.2025 | 01:29

I deposited funds into my account using Bitcoin under the impression that withdrawals would also be available in crypto. However, when attempting to withdraw, I discovered that the Bitcoin option is not available on the withdrawal page—it only appears for deposits. I attempted to use a bank withdrawal instead, but that was rejected, and I was instructed to use crypto, which still does not appear as an option. I have contacted support multiple times, but they continue to insist that the Bitcoin withdrawal option should be visible on the platform, which it is not. This has left me unable to access my funds. I have used this broker in the past without such issues, but the current situation raises serious concerns about transparency and credibility. I urgently request that this matter be resolved immediately and that my funds be made available for withdrawal without further delay.

Personne
22.08.2025 | 00:23

Very good broker, easy to use. A big thank you to Aurore, my Libertex private advisor. She answered my questions quickly and was very friendly. Much better than the robots offered on other platforms.

Carlinton
18.08.2025 | 16:35

Amazing platform

Alex
06.06.2025 | 17:25

It was good at the beginning for options trading but you can’t even buy them now when the market moves or after important data comes out because the price is “absent”

Frank Mueller
04.06.2025 | 12:55

Dagmar Johnston is a very professional and very friendly advisor. She always calls when she has interesting news to share which I always appreciate. If there are follow-ups Dagmar always acts immediately and takes care that everything works smoothly. Her combination of being a great professional with a very friendly behavior makes me feel extremely happy and appreciative. I could not have hoped for a better advisor and am very much looking forward to keep working together with Dagmar. Thank you very much, Frank Mueller

Alex Jouk
07.04.2025 | 12:44

Always ready for help. 5 Stars at least for Dagmar.

Janedoe
20.02.2025 | 12:31

Don't really believe any good comments. It is a SCAM! I looked up the reviews too late. Sending them money is quick and easy, but you will never get it back. They want endless amount of documents from you, sometimes they cannot send you money, cause of the technical issue. Just be prepared to never see the money you sent them. Worst experience ever, I can't believe they weren't banned.

Muhammad Usman
15.01.2025 | 10:54

Super spotty and very helpfully. thank you so much for helping and advising me..God blessing you.

Kimberley
10.01.2025 | 09:50

I liked the base trainings which have been removed. The app looks neat, (sub)categories divided clearly.

Anastassia
07.12.2024 | 12:40

Started to earn money and they closed me without any appropriate explanation. Account 2805611515. They wrote: "Please be informed that in accordance with the Agreement and in particular 23.1 and 23 (2)(a), the Company reserves the right to terminate the business relationship immediately without prior notice." So, they can close you for any reason, even if you have an open position. For a company representative: If you need new clients and keep your current clients you should also keep profitable traders, its part of your business or you are just an another kitchen, who have all trades within a company.

stefan dudasko
28.11.2024 | 16:33

You are bit late to give opportunity to make profit

Krzysztof
24.11.2024 | 11:44

Really poor menu, leverage, nothing to analyse. Most important, you as client are always under the table 😁 contrary to this broker because they spread you 200 plus 0,1 fee... When taking position. Just on time spread is often 500 not on your site... In comparison to other service providers That is pure evil... They have speciall program uploaded.... 😉. So fee 0,1 is total fiction. You are paying many times more at every step... Everything under- or overstated for their profit. Libertex is hungry for clients money. Look some cheaper and more friendly environment especially for crypto... Ludzie trzymajcie się z dala od tych naciągaczy. Abstand Halten, Geld verloren Gefahr!

Poleth Ponce
14.11.2024 | 05:40

False promises of bonuses They assign you a financial advisor, everything is fine until they tell you that for depositing they will give you bonuses and that you can continue working with them. In my case, they promised me $5000 for depositing the same amount… to make a long story short, they never give you the bonuses they promise you. Don't believe that!

Mike Consentino
27.10.2024 | 01:05

Today is the third day that my withdrawal has been pending and nothing is being done. There are no communications coming from anywhere. I am very unsatisfied with the service here when I get better service from Solic. Account will be closed as soon as i am able to take out my fund

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