387
Reviews
I used to trade on another major platform, but due to restrictions, I decided to switch to KuCoin. Overall, it's been a smooth ride. What I liked right away is how quickly any limit order is executed. Even on low-liquidity pairs, there's no wild slippage, and the price moves clearly. It's clear there's plenty of liquidity on the exchange. I once had a question about the first deposit bonus, so I had to contact customer service. They didn't respond right away, and I waited 40 minutes in chat for an operator to become available. They eventually helped and explained everything, but the wait slightly spoiled the overall experience. Aside from the slow support during peak hours, the exchange is very decent, especially the variety of coins available for spot trading. I'll continue to use it.
can't Lie, respect !!! * B𞥐ffe nPur𞥑ş* Played a Big role in Helping me recover my $275k back through smart moves
KuCoin has frozen my institutional account without providing any processing timeline, inventing non-existent regulations and claiming that they are acting based on requests from law enforcement allegedly related to me as a client — while refusing to specify which authorities are involved, provide any case reference number, or indicate what legal obligation they are acting under. I strongly advise against keeping any funds on KuCoin. I am currently preparing a criminal complaint with the public prosecutor regarding a potential offense. There is no meaningful communication with KuCoin — exchanging emails feels like talking to a bot. They have withheld 28,000 USDT and provide no indication of when, or if, the funds will be released.
I realized something was seriously wrong the moment my funds were no longer accessible. Thankfully, 𝕔𝕣𝕪𝕡𝕥𝕠𝕥𝕣𝕒𝕔𝕜𝕚𝕟𝕘𝕖𝕩𝕡𝕖𝕣𝕥𝕤 stepped in and helped recover £76,200, which came as a major relief.
Avoid trusting this company. I got decieved by them and they took my money! Thanks to “𝐒𝐚 𝐟𝒆 𝐫𝒆 𝒄𝒍 𝒂𝐢 𝐦“ who helped me got back my money completely
Trading Platform Like Kucoin all is Really Risky Not good experience Lost funds in Trading
I'm very thankful for the help I received from Zent ri Coups in getting my money back.
2 weeks and still no resolution, Don’t trust KUCOIN BOTS!! Pay close attention to PROFITS, whole system is FIXED!!
My money was stuck with them, and I found it hard to get my withdrawals from them. Please, avoid using them because they won't pay you.
I love everything about KuCoin Alpha trading Review: I have been using KuCoin for a while now, but the recent launch of the "KuCoin Alpha" hub has completely changed the game for me. It’s easily one of the best features they’ve introduced. Being able to access early-stage Web3 projects and on-chain assets directly within the exchange interface is so convenient. It saves me the hassle of moving funds between external wallets and bridges, which can be a nightmare with gas fees and security risks. The transparency and the data insights they provide for these Alpha projects are top-notch. It makes "gem hunting" feel much safer and more professional. The interface is smooth, and the execution is instant, which is exactly what you need when trading high-potential, early-stage tokens. KuCoin really is the "People's Exchange" because they keep bringing innovation that actually helps the retail trader stay ahead of the curve. Highly recommended for anyone looking for that extra edge in the market! Suggestion: One thing I would love to see added to the Alpha zone is a more advanced system for high-slippage tokens. Since many early projects have lower liquidity or specific tax structures, having an automated "Auto-Slippage" or a more prominent warning/adjustment system would help prevent failed transactions and ensure a smoother experience for everyone.
So recently I deposited without knowing this app is the fraud they stuck my withdrawal and telling me security reasons they demand video from me I sent them video and now wasting timing they are scammers I have all profe
KuCoin offers competitive pricing and a solid trading experience overall. Even during high-traffic or busy market hours, trading still runs smoothly and orders are executed fairly well. This is something I really value, especially when the market is moving fast. Another strong point is the wide selection of trading pairs, which gives more flexibility for different strategies, from major coins to smaller altcoins. While there is still room for improvement in some areas, the combination of fair prices, stable trading performance, and diverse pairs makes KuCoin a reliable exchange for active traders.
Preferably working with 𝙱𝚞𝚕𝚕𝚜𝚝𝚊𝚜𝚑. And happy I moved with my friends. They keep supporting us. Dey pay 💰 Is a different stories over here things keep getting worse 🚫, no response till date.
Kucoin is scam. I am sharing this publicly so the world knows what is happening inside KuCoin. KuCoin has frozen my withdrawals without any warning, explanation, or proven issue. These funds are my personal savings, deposited from my own accounts, not from any third party, not illegal, not disputed. There is NO rule violation on my side. There is NO transparent reason given. There is NO timeline provided. Their support system is completely broken — copy-paste replies, vague excuses, and zero accountability. Every response feels like they are deliberately delaying while holding user funds hostage. This is not “security.” This is not “compliance.” This is control over user money without consent. If an exchange can freeze withdrawals without proof, without explanation, and without deadline, then your funds are never truly yours. Today it’s me. Tomorrow it could be you.
Dumb exchange! Tryed to unsubscribe 10000 times and anyway sending mails and spamming. I’m not interested to your campaigns! Just do not send mails when I already unsubscribed!! Dumb scammers.
⚠️ WARNING – Stay away from KuCoin ⚠️ Never approach this platform, neither closely nor remotely. KuCoin effectively wiped out 1 million USD worth of tokens from my account through a coin delisting. This was not an accident — it is a deliberate strategy. They calculate when and what to delist based on what is most profitable for them, regardless of the damage done to their users. I was fully invested (all-in) in a single project. When the coin was delisted, my funds were trapped and effectively erased. There was no fair warning, no transparent process, and no real user protection. If you value your money, choose any other exchange. Literally any platform is safer than KuCoin. I am posting this as a serious warning: KuCoin can ruin you financially. Do not make the same mistake I did.
Their AI Spot Trend trading bot is a complete scam. It loses money under every configuration and is clearly designed to fool people. Crap.
A Total SCAM Website. They initially let US users join and deposit money, now they have every US user locked out of their accounts completely (not just barring from trading but also from accessing funds previously deposited). Which is one thing except that they ALSO are charging a monthly” inactivity” fee, when they’re the ones barring users from being active. Or in other words, they will flatly steal your money. I’ve read that they do the same for accounts that don’t meet the “minimum deposit requirement” as well. STAY AWAY and I hope these scammers eventually find their way in JAIL.
My account was hacked and all my funds stolen. Kucoin does nothing. Without my trading password my funds were swapped and withdrawn. Kucoin very uncooperative. Do not trust them.
I had funds removed from my crypto account and couldn’t get my withdrawal processed. Support constantly ignored me. Jᴅínfσs took my case seriously and handled the entire recovery. They returned all my money to my bank account. Their help came at a time when I felt hopeless.
My account is completely KYC verified. My passport was about to expire in 2 months, they sent me an email to update a new document. Within 48 hours the account was frozen. It takes a few weeks to renew a passport. I renewed the passport, submitted it but now the account is in compliance department. It's been 5 weeks. All they do is reply to my emails with 'thank you for being patient'. It doesn't go anywhere. We're talking about over $200,000 being held there. Who gives them the right to hold my funds? Release my funds and check whatever you want. why do you need to hold my funds for? Case #10350971
I think this app is harboring scammers in their P2P. After I made payment, the seller don't want to release.. he sent link asking for another with my ID outside Kucoin..and Kucoin allowed him. He received payment but refused to release coin. He was asked to send back the funds he agreed but refused to send it.. during the transaction the bank said that he is flagged as a scammer. Customer Service are so complacent and slow.. they are just allowing a lot of frauds there.. Guys beware of NECOSMART@gmail.c** (Mubashar Saleem) Order: 6934e6c98956720001e6d78a
KuCoin is the Perfect Trading Platform for All Kinds of Traders. KuCoin is very reliable, i have a great experience with KuCoin so far, I want to leave a positive review. So that newcomer can make best decision. KuCoin offer best trading experience for beginners, new investors and professional. It's a people's exchange where you can trade spot, margin, future, trading bot, simple hodl for passive income. Simple uesr interface, easy to understand. Fast transaction and first deposit withdrawal. Most interesting things about KuCoin is that KuCoin truly care about There users. There is many ongoing events and activities which offer lots of rewards and the task is super easy. I hope KuCoin will keep up the momentum. I want to say everyone try KuCoin one time, you will satisfied soon.
Kucoin pay scammers don't usebullshit staff help
I have been depositing and making transactions on KuCoin for some time, but when I tried to withdraw my funds they repeatedly asked me to verify my bank account by depositing money. I did that, yet they kept asking again and again. Support was completely unhelpful and just copied the same replies without resolving anything. At this point my funds are effectively locked and I can’t access them. After this experience, I cannot recommend KuCoin to anyone. A platform that makes deposits easy but withdrawals impossible should not be trusted.
This exchange is a shame, money from my account was stolen twice from this exchange, use any exchange but not KUCOIN STOP, If you want to stay with money in your wallet that you work behind their back, they have no security, you can log in to your iricine account and in the application you can't see if anyone has logged in or not, and so you are left with a mess, they direct you to go to the police, but they know quite well that once money is stolen it can't be recovered, no guarantee and no well-established system, kucoi should remember at least 3 ips that you log in from and when the 4th appears your account should be immediately blocked or called just to confirm that it's you or not.. they are weak on the security side, if you want to be rich, NOT KUCOIN
Repeated Poor Customer Support, No Follow-up, No Resolution, No Accountability Review: I want to share my honest experience regarding two separate interactions with this company’s customer support, both of which were deeply disappointing. In the first situation, I reached out with a concern and was told my case would be forwarded to another department. I was assured I would receive a reply, yet I never heard back. No follow-up, no clarification, no resolution. I waited patiently, thinking maybe they needed time, but days passed, and there was total silence. Then came the second situation. Again, I contacted support and again I received the same scripted response: “we will get back to you.” But just like before, nothing. No update. No acknowledgement. No sense of responsibility. It genuinely felt like support just dismissed the issue and moved on, leaving the user hanging. What concerns me most is not the delay, but the complete lack of transparency and accountability. If a company promises follow-up, and on TWO occasions simply disappears afterward, it shows a serious problem in how they treat customers. At this point, I have lost trust in their support process. A customer should not have to chase answers for days or feel ignored. Respect for users means communication, even if it’s just a “we’re still working on it.” I’m writing this review not out of anger, but to inform others about the pattern I experienced: automated reassurances, followed by silence. I genuinely hope this company reevaluates its approach to customer support, because right now, it’s not functioning at the level users deserve or expect. PS. If i place an OCO order, i don't trust it will hold my back, so i will definitely use a different platform.
KuCoin has been an outstanding exchange for my crypto journey, especially when it comes to maximizing my overall experience of trading and rewards distribution that makes my experience more enjoyable. I have been trading in this platform from the beginning and the part was it's not minimum trading amount. Even, for some coin's you can trade with 0.1$. which is very helpful for small trades and beginnings. The KuCoin app is smooth so far but I have a suggestion for Ku team to improve it more. I love to join every events or campaign that promoted by KuCoin. I never miss a payment and there was not much delay to receive my payment. Here I have a another suggestion for Ku team that try to improve something here. So my overall experience is good so far and I hope KuCoin will continue there improvement. There is many people's here, who just faced a little problem which is common for crypto exchange, then came here to give bad review. Guys be aware of scammer and trust the process, KuCoin customer service is also good. Just submit a ticket regarding your issues. I hope your problem will solve as soon as possible.
Horrible spammers! Those shameless spamers contested my review and send me again spam today: "Invite Friends and Earn up to 20 USDT Each! To Our Valued User, Celebrate Christmas with KuCoin! Invite your friends and earn up to 20 USDT each. Your friend only needs to: 1. Sign up & complete their KYC verification. 2. Make a first deposit ≥ 50 USDT → 10 USDT Futures Trial Funds. 3. Accumulate a Futures trade ≥1,000 USDT → 10 USDT cash reward. ⏰ Event Time December 19, 2025, 20:00:00 – December 31, 2025, 23:59:00 (UTC+8) Make this holiday season more rewarding — start inviting now! Join Now KuCoin Team This is a system email. Please do not reply." I have never subsribed and unsubscribed 10 times and they keep spamming. What a bunch of scammers and spammers.
Kucoin has a smooth user experience that I like very much from my side. Customer service responds quickly, which impressed me and getting a discount is simple. However, sometime's app can be a bit slow, which is slightly inconvenient. Overall, really a good platform and improvements are ongoing always #Customer_service #Solution #Application #Service