Keystone Market customer reviews

Updated: March 22, 2026
Keystone Market
Views47
Summary
Multiple reviewers accuse the broker of refusing or delaying withdrawals while urging clients to keep sending money; customers report withdrawal requests ignored, accounts showing transferred funds but payouts never processed, and representatives changing phone numbers and blocking clients. Several people say they were pressured to pay extra fees—described as “blockchain gas” charges or large “taxes and fees” (one demand of $60k)—or to make repeated e-transfers based on promises of unrealistic returns. Reported losses range from about $2,000 to over $250,000, including drained RRSPs and an unauthorized $40,000 charge to a line of credit; vulnerable clients, including an elderly retiree with health issues, were targeted. Claimants name specific supposed agents (e.g., Tom Gillie, Joe Rapito, William Chappus, Quinten Doell, Birjinder Mangat) and say they intend to pursue investigations and legal action. Overall reviews characterize the operation as a scam, describing severe financial harm, loss of trust, and lack of restitution.
johnnyb
14.08.2023 | 02:50

My mother lost $253 000. She e-transferred $10k every 2-4 days as they promised unrealistic yields on investment. The names she transferred to were Joe Rapito, William Chappus, Quinten Doell and Birjinder Mangat. She requested a withdrawal of her funds but they asked for 60k in taxes and fees. Then they took 40k from a line of credit that was unauthorized. She is a retiree, with cognitive and physical health issues. This was most of her savings. Hope they die a painful death.

Steph
23.06.2023 | 02:14

They took all my RRSPS. did trades with profits and then got me to send payment for blockchain “gas” fee. They never sent my withdrawal. Have changed phone numbers and blocked me. I can see the money I sent in my trading account “wallet” minus the withdrawal amount I requested. I’ve lost everything. His name was Tom Gillie. At least that’s what I thought. I am opening up an investigation and have support for legal action. I’m a single RN who got scammed. I should have known he was a liar.

Shar Telfer
19.06.2023 | 17:29

They took almost 2000 from me, I've been putting in withdrawal request and no response.

Evelyn
13.06.2023 | 03:29

i have trading with this keystone company since +2 months and from last week i was telling them i want to withdraw my amount there representative telling we can not withdraw your funds for now you have to wait, if venom threads restitution never occurred, my finances would be gone I guess… imagine trading and submitting banking details everyday to withdraw but we can not withdraw , I keep reading reviews from many other experience, many finding ways they can get money back from them

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