IUX customer reviews

Users frequently praise the broker for very fast deposits and withdrawals, quick support, easy-to-use app, commission-free transactions, and generally good service. Several reviewers call it honest, reliable, and their favorite broker, and some report fast server performance and instant transactions. However, there are serious and recurring complaints: some clients—especially an Introducing Broker and several referrals—report withdrawals stuck in "pending" with unhelpful, templated customer service responses; one user mentions finally getting a rebate approved while others remain pending. Multiple reports describe execution problems: extremely wide spreads, frequent slippage, inability to close orders (occurring several times a day), and intermittent graph or application errors. A few users warn that the broker can change terms arbitrarily and one plans to file a complaint with the Financial Services Commission of Mauritius. Suggested improvements include adding a Cent account, more swap-free options, and bonuses. Overall feedback is mixed: many praise speed and support, but some serious operational and withdrawal issues raise trust and reliability concerns.