94
Reviews
Summary
One reviewer reports very poor, rude and incompetent customer service, threats to seize funds when refusing to deposit more, wrongful account suspension and months-long holds on withdrawals, with only a partial recovery achieved after involving a third party (Lit Claim). Another reviewer admits initial lack of due diligence and losing money but says the company subsequently acted clearly and in an organized manner and helped resolve the situation. Overall, experiences are mixed: serious complaints about support and account handling coexist with at least one account of effective, organized assistance and partial funds recovery.
Аліна Савченко
12.01.2022 | 14:48
I will tell you a situation.. One day I found a company that I started working with. But did not check it to the end. I was very disorganized and sad after my money was taken away. I found this company. (my domain) They did everything clearly and in an organized manner. I don't know what I would do without them.
Brian Maillard
20.10.2021 | 08:34
The customer service is nothing to write about, just a bunch of incompetent and very rude people. I was threatened that I would lose my money just because I refused to deposit more money because i wanted to withdraw. I got wrongfully suspended while my funds were held back for months, I was lucky however to recover a substantial part of my money after Lit Claim looked into the issue on my behalf.