InstaForex customer reviews

Shoutout to my buddies from the trading forum for pointing me to Instaforex. Honestly, best decision I’ve made in trading ! no regrets at all!
Almost everything is OK.... Continue testing.
Good broker and fast deposit.
Good job instaforex!
I usually trade classic currency eurusd, eurgbp and crypto Btc,eth. I'm satisfied with orders execution. Thanks to Instaforex, I tried MT5. There are good trades and not so good ones. But overall, I manage to earn some nice little things for myself and my family.
I’ve already cashed out my profits five times. Four withdrawals were lightning-fast, and on one occasion support guided me through without issues. ovverall, the process is smooth, and I can confidently recommend this broker as a reliable and upto-date.!
I successfully withdrew profit from bonuses on deposit. Instaforex really has many bonus programs and if you choose what suits you and read the rules , then you will definitely succeed!
Review Text: I had a very bad experience with InstaForex. I deposited via cryptocurrency and later requested a withdrawal. Instead of processing my request, they delayed it many times, saying my account is under Anti-Fraud check. I already provided all required verification documents (ID, proof of residence, deposit proof), but my withdrawal was still declined and refunded once. Now they tell me I must wait up to 5 business days, but this is causing me serious hardship. I cannot pay my rent or bills because my money is stuck on their platform. Communication is slow, and I feel they are making excuses instead of processing my withdrawal. I do not recommend this company. Be very careful before depositing your money here.
Gracias for fast deposit and withdrawal!
They are transparent and prompt in solving client problem. There execution is precise. They provide good trading environment for traders. I love there services.

Completely scam! They give you 500 no deposit sign up bonus but lot conditions 12500! Never never achievable your lifetime! And if you deposit money you need to withdraw money to complete you lots which is your money *3 lot so you never complete this term and withdraw your money!! A group of scam buster run it! 1000 mile away from it!
THEY ARE SCAMMERS STAY AWAY. I applied for a $1000 No Deposit Bonus, Traded the same and got $102 profit, after I got the profit the terms started changing, I later deposited some $87 to claim my bonus as they later explained differently, the problem came when I decided to withdraw my principal $87. They are not answering my emails

scam broker. Traded news and if you profit they will deduct the profit. if you lose during the news then u lose. scamming broker. stay away. Almost 10 pips spread for gold, insanity. And slow execution speed and slippage. The only good thing they offer is a 20% bonus, but its not worth at all considering the other trading conditions. and the fact they remove all my news profit because i made more than 10% of my deposit trading the news spike. I risked 100% of my account and if i earn more than 10% they remove all profits. Very bad and disappointing experiende with this broker
Dear Instaforex, I am writing in response to your recent correspondence regarding my trading activities and the deductions applied to my account. First, you initially stated that Gold, Silver, Copper, Crude Oil, Natural Gas, and Nasdaq are low-liquidity instruments. You have now acknowledged that these are, in fact, high-liquidity and globally recognised trading instruments. Furthermore, you claimed that my profits were derived from low-liquidity items, whereas the majority of my profits came from Gold, Silver, and Copper. Copper, as you should be aware, is one of the primary commodities traded globally — even former U.S. President Donald Trump imposed tariffs on it due to its significance in global trade, alongside Crude Oil and Natural Gas. This directly disproves your first objection. Second, my request was only for reduced commission on futures trading, as your charges are higher than market norms. For your information, futures are always contract-based instruments with expiry dates, after which new contracts open. Every reputable brokerage that offers futures automatically rolls over to the next contract, and your company operates in the same way. Therefore, your second objection is also unfounded. Third, regarding your request for my trading strategy, I have already explained that I use a combination of the following: • Bollinger Bands • RSI (Relative Strength Index) • Pivot Points • VWAP (Volume Weighted Average Price) • EMA (Exponential Moving Average) • Volume Analysis • Relevant news events (e.g., tariff announcements, political speeches) As an example, I once executed a highly profitable Copper trade based on sudden news of tariffs, which caused a sharp market movement. I have also shared my day-by-day profit and loss records with you. As you know, no single strategy works in all market conditions — sometimes trades are driven by news, sometimes by fundamentals, and sometimes by technical indicators. Losses and profits are both a natural part of trading. I am confident that both my trading methods and the instruments I trade are entirely legal. If your company offers these instruments for trading, it implies they are legitimate, just as they are with other major brokerages. You have yet to provide any concrete proof that my trades were illegal. Despite this, you deducted USD 35,000 from my account and placed it into a negative balance. I have addressed and disproven your objections in full, yet you have failed to justify your actions or provide any calculation or evidence for these deductions. I have also lodged a complaint regarding your licence, as your actions appear to constitute an attempt to withhold my funds without justification. This matter has caused significant financial loss, wasted time, stress, and even impacted my health. I reserve the right to seek compensation for these damages. I here by challenge you to arrange a live video call to resolve this matter, or I will send my authorised representative to your Dubai office to settle it in person. Until you provide clear and verifiable proof supporting your claims, your position remains unsubstantiated. No one answering me right now !!!

Scam,!!! Run for the safety of your money.. don't deposit! I have screenshots from their trader cabinet, money I sent that never arrived,wish I can add it here.. Fraudulent group disguised as a Brooker

Bad company I submitted a withdrawal request more than 5 days ago on cryptocurrencies and it was not executed 81033963

*Formal Request for Adjustment of Deduction* Dear Instaforex Customer Support Team, Re: Unresolved Deduction of $1700 from Account I am writing to express my concern regarding an unauthorized deduction of $1700 from my trading account. Despite waiting for over a month, I have not received any explanation or justification for this deduction. Upon contacting my Introducing Broker (IB) at the time of the deduction, I was informed that the matter was under review and would be adjusted accordingly. However, after returning from a period of vacation and travel, I have not received any further communication or updates from the company regarding this issue. I have since withdrawn my remaining account balance and would like to request that the deducted amount of $1700 be adjusted into my account. This would enable me to resume trading activities without any further delays. ## Account Details - Account Number: [22537139] - Date of Incident: [1-07-2025] I would appreciate it if you could investigate this matter promptly and take the necessary steps to adjust the deducted amount into my account. Please inform me of any additional documentation or information required to facilitate this process. Thank you for your attention to this matter. Sincerely, Muhib Mustafa
