Imperial Invest customer reviews

Updated: March 25, 2026
Imperial Invest
Views98
Summary
Multiple reviewers accuse Imperial Invest / imperialinvester.com of operating a scam: aggressive advisors pressure clients to deposit more money with promises of profits, then block withdrawals unless additional “maintenance” or commission fees are paid. Reported fee demands include roughly $1,200–$2,000 and a specific $1,450 maintenance fee; withdrawal requests are repeatedly declined (one user says 6–7 times) and accounts are threatened with lockout. Customers describe initially responsive account managers (named George Butler, Max Costa, Albert Rose in different reports) who later go silent, untraceable phone numbers, no usable contact information on the site, ignored emails and live chat, and frequent harassing calls after giving contact details. Several people report unauthorized credit card transactions and banks canceling cards, transfers involving Kraken/TD bank being frozen, and threats from the company; one reviewer involved police and claimed Kraken provided transfer details. Communication is largely non-existent when users request refunds, though at least one person says they recovered funds after initiating a chargeback through a third party. Overall the reviews warn others to avoid the platform, do thorough research beforehand, and consider chargebacks or legal authorities if funds are withheld.
Lisa
20.11.2023 | 23:49

Don’t believe them. They are a scam. They steal from me $1250. They claim that they make me profits and to withdraw it I need to pay another $1200 as commissions. Their mission is to steal more and more money. Be careful everyone.

Micheal
18.11.2023 | 01:30

The owner runs the website and spams you on tiktok trying to get you to invest more money, contact 𝚁𝚎𝚌𝚘𝚟𝚎𝚛𝚒𝚗𝚐𝚌𝚘𝚒𝚗 for help with withdrawals.

Chelliah
17.11.2023 | 08:08

Do not trust this company it is a scam company.

Troy Micheal
16.11.2023 | 17:28

Felt like a pawn in brokers' chess, but GARNETSPRINGS made me a king. I've got the whole board now

Dale
16.11.2023 | 00:04

Won't return my money

ramanan thuraiappah
12.11.2023 | 20:14

If you invest in this company you will not get your money back.This is seam company.

Can basten
09.11.2023 | 04:29

I had to initiate a chargeback by inviting a third party... (Coin……… Refunds……org………..) and then I received the refund of $32000

Simon
09.11.2023 | 03:26

Look at the greatest information on my image that is now available, look at the picture, and discover more about what you and others are capable of. As of right now, they are the answer.

Sandi Sillito
08.11.2023 | 19:30

DO NOT ENGAGE!! Please save yourself a tonne of time and money. Look elsewhere....there are plenty of legitimate platforms around, this IS NOT one of them.... I have been involved for about 4 months and everything was great until withdraw. I had some extra funds available for a few days and asked my advisor if I should deposit them, explaining that I would need to withdraw them in a few days to pay my bills. Albert Rose said yes and because we had what I thought was a good business relationship, I did so. Now I am unable to withdraw those funds unless I pay them $2000 more? A month and a half later I still am unable to withdraw my funds and no reply from messages. Scammers!

Albert Ayoub
07.11.2023 | 23:30

SCAM. never give them your contact info. I did the mistake and gave them my phone number... now I am getting more than 15 calls a day to activate my account for investment. even after I confirmed multiple times that I am not interrested... I am still getting calls between 10 and 15 calls a day from various phone numbers and this since 3 weeks

Angela Gregory
17.10.2023 | 00:36

BEWARE COMPLETE SCAM … they lie to you to get more money from you.. if you don’t they tell you that your account will be close and bill you their commission. I told them to go f themselves.

Thanny Ayonote
28.09.2023 | 17:42

This a scam. The absolute scammer!!!! The investment platform is forged and unreal, and you will fall victim if you are not financially savvy and knowledgeable. The regulatory authorities and global IT operators should be alerted. They even go as far as threatening you with legal action for "silly reasons." Money gone, no problem, but I have proof. It's a S C A M!!!!👎

Javed Khan
27.09.2023 | 21:20

I recently openned trading account with Imperial Invest, initially the response was prompt and a person named Max Costa was assigned to look after my account. He did help me to get transferred my funds from Karaken and TD bank. After a week his telephone is now silent, I cannot login to their platform and I have no idea how and whom to contact since the website does not provide any phone number or email address. Can somebody help me in this regard from the management side. Javed Khan

Tina Krahn
13.09.2023 | 00:36

I dislike the fact that they stole all my money.

Francis Michel
11.09.2023 | 22:58

Get me my money back , at the end youre going to get caught , the police is now involved and kraken is collaborating with the autorities giving them the proper informations on how you transfer the money from kraken to my account and then froze it.....we also got some IP adress that we could use to locate you its only a mather of time....all I want is for you to proceed my refund and I will stop the procedures....stop giving me the #&$!!@! about you caring about customer or proove it then

Richard Tilden
07.09.2023 | 17:26

The problem is that they say they try to get ahold of you and there is no response from them at all now I get a phone call two days ago and this man max Costa is giving me the run around I just want my money back imperial invest is not the company I will let invest my money again they are the worst company to deal with and to talk to very ignorant people

hanif a
04.09.2023 | 21:13

Imperialinvester.com is a scam company. Any one read this and do business with them will be the stupidest person in the world.please don’t do any business with them they are scammers. I contact them a lots of times they don’t respond scam company.

Jenny
20.08.2023 | 22:22

I wrote a review earlier in respect to their scammer advisor George Butler. Imperial Invest responded “please provide us with details to investigate”. They always respond but they never give you direction HOW to respond (cannot reply to their response/no email/no phone number). I tried reaching out to them and there is no phone number/no contact on their site. I did write the customer service email that I only knew the address from a past post here. They have still not responded. And the financial advisor is STILL ignoring my messages and declining my attempt to remove funds (yes there’s sufficient funds available there and nothing being invested in trades currently). George Butler stay away from as well as Imperial Invest. They have declined my withdraw 6-7 times with no explanation. Remember, before you invest- you cannot withdraw without them “approving” it and processing it. And as it stands now I’m 2 weeks into trying to remove my funds with no response from the company.

fady chammas
16.08.2023 | 23:23

Scammers they are not responding i want my money back

Garry
16.08.2023 | 16:26

This is my second time to write a review regarding my disappointing trading experience with Imperial Invest which had given me a good lesson.I want to share this to everybody whoever wants to try to make money out from trading.They must have to do a thorough research first on a trading platform before entrusting their money.Look for reviews like in the Trustpilot.With just one negative review like in the setting up of your account-asking you of your Bank Account details,and later in the process you experience a withdrawal problem,it's a red flag.I want to share my experience with the Imperial Invest to caution everybody.Last June 23,2023,i set up an account with them (CFD 1762393) and was convinced to make a deposit of 250 USD.After around two weeks,my trading manager asked me to make more deposit so that according to him i could profit more.So i deposited more than 1500 USD to my account.After around six weeks,i already got 20,088.33 USD on my Account.Here,the trading manager asked me to withdraw that money.So i did and was declined.I was told that i should pay first the Maintenance Fee of 1450 USD before a withdrawal can be made.Here i argued and told the manager that why should i pay that fee from my pocket when in fact i have my money with them and have the full control of it?Why not just deduct all the fees from my money on that account and transfer the rest to my Coinsmart Wallet?Someone from the Imperial Invest told me by phone that if i refuse to pay it,i would have my account locked out and could never access anymore.I emailed the Customer Support twice and got no answer.I emailed the trading manager and got no answer too.These guys are using phone numbers that you can not trace.Until now since i made the withdrawal request,nothing still happens.In the Imperial Invest site's Live Chat,i got no word from the manager. I'm calling the attention of the Imperial Invest Management,are you guys still not affected from the bulk of negative reviews thrown against your company?Do you know what your trading managers are doing to your clients?I read one review here saying that he had two fraudulent transactions on her credit cards few days after setting up the account and it happened to me too.My bank phoned me and informed me of the unauthorized transactions of my credit card and cancelled it right away. Now i'm trying to look for the best way or assistance so to recover the money they owe me,20088.33 minus fees,it could be more than 15000 USD. I hope this review could reach to those who have the thought of investing.Just keep your hard earned money guys in yourself if you're not sure.

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