IconTrade customer reviews

Updated: March 20, 2026
IconTrade
Views61
Summary
Users report a mix of positive and severely negative experiences. Several reviewers praise the app as stable, secure and easy to use and note some helpful managers, but far more accuse the broker of scamming: blocking or refusing withdrawals, pressuring clients to keep trading, hanging up or becoming unresponsive, and allegedly instructing staff not to refund funds. Complaints detail sudden account closures after “suspicious” activity investigations, requests for ID and proof of address followed by no response, manipulated prices and misleading guidance tied to bonuses and swaps. Multiple named managers (Cristian Stan, Bill K., Maria, B Franklin, Adrian S., Akeem, Anders Seinz, Jerry Lei) are implicated in poor or dishonest conduct. Several customers report large losses (one mentions about $56,000) and inability to recover funds, and some warn the company may lack a valid license. While a few aspects of the platform and individual staff get praise, the dominant themes are withdrawal denial, unresponsiveness and alleged fraudulent behavior—exercise extreme caution.
HELPED BY BRIDGERECLAIM
15.11.2025 | 08:32

The company appears to operate dishonestly. They use unreliable financial analysis, provide misleading guidance, and manipulate users through bonuses and swaps. They also do not hold a valid license to operate. I strongly advise against using this platform unless you’re willing to risk losing your money.

You know who I am
24.02.2023 | 20:22

I don’t even give one star. I was take. For THOUSANDS by this company they stole every dollar from me and stopped responding to my emails, and their “trader” stopped answering me as well. I was scammed so bad. I wish to contact the authorities, this was my FIRST and LAST an experience with trading. It was a HIGHLY thought about Akeem and they scammers took me for so much Anders Seinz and Jerry Lei

Annaline van Asperen
31.10.2022 | 15:09

I cant get my money back, it is not save to trade. They don't answer emails and their phone number does not work. Stay away

Seble Gebru
29.10.2022 | 16:48

worrest experiance ever, i lost all my deposit and proffit to 56000usd,throu my experiance when i request to withdraw a money within a hours they change everything and put me on risk they are working all of them to taking people money and hidden them selvese,i am on bad situation during this time reasons of this company ,bad bad company

Nicole Le Grange
12.09.2022 | 14:50

Very disappointed. I have emailed BillK only to have my email returned undelivered. I made a deposit, he asked me to send ID and proof of address which I did. I haven't heard from him again. I was a fool to fall for SCAMMERS.

Agnes Matome
25.08.2022 | 06:15

B Franklin and Adrian S have suddenly stopped communicating with me to discuss how I should be going about trading. I have left msg on email no response

Deshni Odayar
26.07.2022 | 08:04

Non response to mail requests for cash out I have been trying to make contact with Cristian Stan, manager and Bill.k at icon trade regarding my cash out out since 12 July 2022, no response to date. Big scammers,Cristian Stan tried to convince me to continue to trade instead of cashing out n closing my account and just hung up on me. Still awaiting response from Bill.k at icontrade as I only have email address for him. I advise people to be wary of scammers.

Dan
12.07.2022 | 14:54

I am very annoyed with icontrade the way conducted my first trading experience ever, how can a biginner manipulate the price/market I have no idea what I have done wrong with my trading at the end of their investigation about "suscpicious" my account have been closed with my second withdrawal that was processed on 24.06.22 but not cleared to my account although I've forwarded my bank statement to show which funds were last deposited I became the suspect.

Sindy Mhlongo
05.07.2022 | 17:51

Can you please help me out i have sending emails and trying to get help with my account no response from Friday.

Mohammed E
22.06.2022 | 01:11

Worst experience ever ! I opened a trading account with them, wanted to withdraw my money , i received a call the more i stayed with a call with them the more i realised how big scammers they were, they were trying to convivence me to keep my money with them, on the background i heard their manager giving instructions to them to not refund my money, Maria her name , when i said no, they hanged up the phone and disappeared! STAY AWAY PURE SCAMMERS!

Cam Co
22.04.2022 | 02:37

Excelent app easy to handle and secure

Pedro Ramirez
22.04.2022 | 02:05

The manager who helped me, excellent guy, it hurts that the places to work with the manager are limited

Cris
22.04.2022 | 01:57

Excellent work, very happy with the results. Sounds like a good platform to me.

PABLO ANDRES MONTOYA BERMUDEZ
21.04.2022 | 21:03

great application.

Robi Guetta
07.04.2022 | 07:43

stable platform there is also application that working great :)

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