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they say that skrill withdrawal is instant in their website, but my last skrill withdrawal took 7 hours!
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The best trading company I have ever used. The personnel are professional and know how to talk to us the customers. One personnel who is doing a stellar job at all times is Andrew Greenan . Even when you log a ticket at Account Managers HFZA, he will solve it professionally in a timeous manner. All my queries were resolved in a satisfactory manner by Andrew Greenan. When he calls me to follow up, he always brightens my day. Thank you HFM
-responsive customer service -quick deposit and withdrawal experience -trading app is very user-friendly -possibility of withdrawing more than my deposits directly from the app.
Great platform Offers one of the best spreads
The broker was a good help But I hope the deposit is faster in the future
HD markets you guys are the best, you literally do everything for the traders, especially those that are just starting, guiding the steps, following up, answering questions promptly......every trader should trade with HFM Thank-you Ayebare.
Excellent services. Andrew is always there when I need assistance. He goes beyond just being a broker. Withdrawal times are also a very big aspect why I chose HFM and I will Continue being with HFM.
This is the best broker who really cares about its clients because it's support center is really effective and respond quickly with immediate withdraws incase requested
I’ve been trading with HFM for some time now and I’m really happy with their service. The platform is smooth, deposits and withdrawals are easy, and support is great. Hafiz from customer service deserves special thanks. he has been very helpful and even went the extra mile to inform me about a bonus promo, even though my inquiry wasn’t about that. The promo turned out to be really useful! Excellent and proactive support from HFM and Hafiz. - Nabila -
Helpful and respect
Nice option for deposit and withdraw
My experience was fantasista. Fast withdrawal ever.
The easy login and setting up of my account was really encouraging, no stress at all....
No difficulties with anything on your platform
HFM is impressive, professional, organized and reliable. Their software is easy to use and this is obvious from my frequent interaction with their website. I'm also impressed by the follow up service and interaction with knowledgeable people like Andrew in their Account Managers Department
The withdrawal speed
Perfect customer support
I am extremely disappointed with HFM. I requested a withdrawal yesterday and I am still waiting with no update, no assistance, and no urgency from their side. The support team keeps passing me around with no clear answers or solutions. When it’s time to deposit, everything is quick and smooth, but when it comes to withdrawals, the experience is completely different. Live chat doesn’t help, emails are ignored, and there is no proper feedback. At this point, I strongly advise anyone to think twice before depositing with HFM. My experience has been frustrating and unprofessional, especially when it comes to accessing my own funds.
Great trading experience so far, Quick and timely disbursement of payment request
The person on the other side of the line (SYAZLEEN) asked minimal questions and completed my request perfectly while maintaining a professional and respectful behavior
You wont be able to receive withdrawal during weekend and that's stupid. No 24 hrs support
What an amazing brokerage! I have been in the trading game for years now and I have tried a number of different brokers, but HFM shines out and stands out above the rest. Ryhn is an extraordinary account manager, and is someone that I can call anytime if there is a query or if I need to get something done. My trading style is a little unorthodox, but it did not seem to trouble the team at HFM. They have truly gone the extra mile for me! Thank you HFM Team!
The Agent is nice helpful, she let me how they trying to help and how long I should be expecting, pleasant experience. Kudos
It is more professional and the agents are more friendly and honest. 5 out of 5 to Britney
It’s been almost a year since I made a deposit through HFM Deposit on December 11, 2024, and the issue still hasn’t been resolved. I have provided all the proof and evidence of the completed transaction, yet the company keeps claiming they haven’t received the funds. Despite multiple follow-ups, there has been no proper support, no updates, and no resolution from the company. Their dispute team has been “investigating” for nearly a year now with no clear communication or outcome. This kind of service is extremely disappointing and unprofessional. I trusted this company, but the lack of accountability and response has made me lose all confidence in them. I strongly advise others to be cautious before depositing funds with this platform.
I gave several calls to the customer service for support on internal transfer of my funds and each time I called, I was attended to with warmth and respect till I have a breakthrough on the issue. It makes me have more confidence in HFM.
Well i must say that this is the best broker why?! Cuz the minimum deposit is okay to help beginners start with a small amount and they can even use a cent acc bt I have prob with the spread pls work on the spread it too much and can easily blow an acc bt besides that it best broker and thank u for the free education
I have had a smooth ride with HFM since I started using their service. Fast and easy deposits and withdrawals with very good customer service and support. I would recommend to anyone.
The manager I was assigned ( Philipino woman) very very rude. She doesn't know how to talk with customers the right way, I regretted to open an account with them.