884
Reviews
Overall good, some functions in the web trader are not polished.
so good and fast.
I highly recommend Hantec Markets. In my experience, it is simply the best broker out there. The platform and overall service have been excellent, and I am extremely satisfied. I would also like to give special recognition to Sergio from the customer support team. He provided excellent assistance via chat, answering my questions clearly, professionally, and efficiently. His support made a great impression on me. 10/10 for Sergio and 10/10 for Hantec Markets. Excellent customer service and an outstanding broker overall. For me, Hantec Markets is the best there is!
I had good experience with Stanley from their support team. When I registered, I noticed. The deposit bonus campaign. And contacting Support regarding this offer. Stanley quickly understood my concern, raised it with the relevant department, Thanks to his help, the issue was successfully resolved and I am now eligible to receive the bonus. He has been very quick, friendly, professional, and helpful throughout the process. I really appreciate the excellent customer service
Very good :)
An excellent experience; very attentive—Sergio, the operator, was excellent.
I trusted Hantec Markets. They parade themselves as a heavily regulated, reputable broker, which is the ONLY reason I trusted their sister company, Hantec Trader. That was the biggest financial mistake I have ever made. I spent 5 grueling months passing their evaluation stages and finally got a funded account (#80017267). I made $4,883 in legitimate profit. When I went to withdraw my earnings, they pulled the most predatory trap I have ever seen in the financial industry. They suddenly claimed they "no longer support my country," wiped my $4,883 profit entirely, and just tossed back my original challenge fee to shut me up. For five months, while I was risking my time and energy on their platforms, I received ZERO warnings that my region was suddenly restricted. They gladly took my money and let me trade, hoping I would lose. The exact moment I became a profitable liability to them and requested a payout, they used a hidden, unannounced policy change as an excuse to steal my money. Hantec Markets, you cannot hide behind your "regulated broker" status while actively allowing your prop firm division to rob retail traders. You both operate under the same corporate group. To anyone reading this: If Hantec Markets allows this kind of daylight robbery and retroactive rule-changing within their ecosystem, is your real capital actually safe with them? If they are willing to scam a prop trader out of $4,883 by inventing a sudden restriction, they will not hesitate to manipulate your live broker accounts. Avoid the entire Hantec brand at all costs. It cost me 5 months of my life and thousands of dollars. Do not become their next victim.
Randolph is a very pro attendent, thank you!
Fast service.. THanks for your fast feedback. Pearson!
Prompt response from Stanley and satisfying a resolution. One of the best customer service experience I have had in recent times. Thank you
My dispute with Hantec Markets has been ongoing since June 2026. Hantec Markets removed USD 25,095 of my trading profit after alleging that my trading involved “Front Runner” / abusive trading. I do not accept this allegation. All of my trades were placed and managed by myself. Since June, I have repeatedly asked Hantec Markets to provide the actual evidence used to reach this conclusion. I asked them to identify the specific orders they considered problematic, explain what conduct in those orders constituted Front Runner activity, provide the relevant trading and execution records, and show how the USD 25,095 profit deduction was calculated. However, for a long period of time, I mainly received general references to their Terms and Conditions rather than specific evidence relating to my own trades. My concern is simple: if a company makes such a serious allegation and removes USD 25,095 of a client’s trading profit, the client should at least be told which trades were considered in breach and on what factual basis that conclusion was reached. It was only after I formally escalated the matter through Hantec Markets’ internal complaints process that the handling became more formal. Their Complaints / Compliance team then confirmed that my complaint had been registered and placed under further review, and they later advised that a final written response is expected by 15 September 2026. I appreciate that the complaint is now being formally reviewed, but the key issue remains unresolved: my USD 25,095 trading profit is still being withheld, and I have still not received clear order-by-order evidence explaining the Front Runner allegation. I hope Hantec Markets will use the formal complaint process to provide a transparent, evidence-based explanation and a fair resolution. I will update this review when I receive their final response.
Outstanding customer service. The Hantec Markets representative (Pearson) who helped me activate my account was knowledgeable, responsive, and very helpful. The issue was resolved quickly, and the entire process was smooth and stress-free. I truly appreciate the assistance and professionalism.
problem solve and great talk with danny
Joy is very helpful and good customer support.
Excellent customer service and dedication to solving problems – top marks.
Nice service
a great support team, and amazing service executions from support team especially a member stanley, i am happy client
Very quickly to reply, and helpful. Sergio helped me! thanks guys
The agent Smith was precise in tackling the issue I had
Stanley, many thanks for your asisstance tody, nice day
James,excellent professional!
o atendente JAMES foi super atencioso
Very good suport
nice attendet Andrew
I contacted support to close existing accounts and open a new MT5 live account in GBP. There was some initial confusion and a few transfers, but once I spoke with Neo, the experience was smooth. He was professional, patient, and helped clarify everything quickly. He guided me through creating the new account and made sure the issue was resolved. Overall, helpful customer service and responsive support.
Thanks for NEO
Great, James helped me
LIVIA helped me like no one else! THANKS for you customer support skills.
Great and fast solution to my problem
Fui muito bem atendido pelo luka Recomendarei aos amigos a corretora tbm.