goldfx customer reviews

Updated: November 12, 2025
goldfx
143
Summary
Opinions about GoldFX are highly polarized. Some users describe positive experiences, highlighting the broker’s educational resources, wide range of trading instruments including crypto, forex, and futures, and easy-to-use platform. They appreciate responsive customer support (available 24/5 or 24/7) and useful trading tools that help both beginners and experienced traders. Several traders report improved results after using the broker’s educational materials or copy trading features. However, many other reviews accuse the company of being a scam, citing serious withdrawal issues, unresponsive or fake support, and aggressive sales tactics. Some claim their entire investments were lost under suspicious circumstances and that official company information, documentation, and compliance details are missing or unverifiable. Multiple complaints involve long delays or total failure to receive withdrawals, and several users report contacting financial authorities due to alleged fraud. Overall, while a few traders praise GoldFX for its tools, education, and trading options, a significant number of clients warn others to avoid the broker due to unresolved withdrawal problems and potential scam activities.
jb
05.10.2024 | 17:18

Avoid. After following one of those celebrity links that claim they make money while they sleep I ended up at GoldFx Deposit $250. Hard sell from first call. Avoid these people are scammers. You wont get your money back and they just want you to deposit large sums. Dont ask them to explain how it works because you just get talked at with no real explanation. Still waiting for my deposit back. Avoid

Muhammad Hussain
12.09.2024 | 23:24

This company is a scam they are running a ponzy scheme they will request you to keep depositing make you feel so close to getting a profit and then drown all your money and make it impossible for you to withdraw funds ACTION NEEDS TO BE TAKEN ON THESE FRAUDSTERS IF YOU HAVE LOST FUND TO THIS FAKE SCAME BROKER CONTACT ACTION FRAUD AND THE FCA (FINANCIAL CONDUCT AUTHORITYS) THEY WILL GUIDE YOU TO GET YOUR MONEY BACK AND ALSO PUT AN END TO THIS SCAM SO THEY DONT STEAL ANY ONE ELES HARD EARNED MONEY!!!! I RECOMMEND VANTAGE AS A BROKER THEY ARE FULLY REGULATED AND A LEGIT BROKER TO USE

Kevyn Thornley
07.09.2024 | 22:32

Joined fx with a small sum in April 24. Decided not to invest more until I know you can withdraw quickly as described. They told me I can get my funds on June 2nd 24 Still waiting.I've been trying to recoup a small sum but they give a ton of Excuses then Do NOT pay you the money back and never reply. DO NOT BELIEVE THE GOOD REVIEWS WRITTEN BY FX COMPANY MONKEYS! Steer clear of these FRAUDSTERS! I have notified ACTION FRAUD on their actions!

Jireh
26.08.2024 | 22:42

Worst broker ever …made my withdrawal on 12 august this year I haven’t received anything …the support is completely fake it doesn’t even respond to emails please runaway from this broker asap

Martin Lau
15.07.2024 | 02:06

Recieved a cold call from a trader call Jonathan Hume in May. He sounded very convincing that we coukd make plenty of money together. After depositing £1250 after a few trade following instructions from Jonathan Hume there was a "big event" and the price of gold moved so much my capital of £1250 could stand the flucuation and wirh no stop losses in place my entire investment was lost in the space of a few days since depositing. I tried calling the number as per the websire but it always goes to answer phone as no one ever picks up. When i email gold fx I get whats app response and no official reply by email. Having asked for more official company information am stuggling to get any of this. Employer's Liability insurance, VAT registration number, company registration number, they have got a london number but unable to provide a UK trading address? Its amazing as when the new trader Charles Bass calls up (replaced Jonathan Hume) he is unable to provide any paperwork such as contract, reciepts, email correspondance or even VAT registration, company nimber etc and expwxts traders to part with their hard earned money

Jane E Harrison
04.07.2024 | 13:09

No reply from Labuan Finance Authority, reported this company to the authority that they are supposed to be covered by and no reply received, printed everything out on the account, sent it to Malaysia by special delivery, signed for in Malaysia but no reply, or help so dealing with these people do at your own peril 😱

Alex Wang-Ang
24.06.2024 | 22:11

I want to mention that GoldFX has a big array of trading instruments and everyone can literally trade whatever they want. I like this amount of instruments, thus I can be more flexible and free in choosing which type of markets I want to trade at any time. Most of all I prefer trading on the crypto and forex market. Forex is more stable and crypto is more with immense volatility. xD

Timothy Fong-Cheng
21.06.2024 | 21:47

Trading with this broker has been a blessing. The support, that is educational tools, analytics, and the customer support staff has kept me going against all odds, I am grateful I was patient to learn the ropes of trading, grow my skills, and operate the platform perfectly. Not my first experience in forex, but it has been the most successful.

Evangelos Stefanidis
21.06.2024 | 15:23

Although I can see that the more advanced accounts have better spreads, the Standard account type is pretty good in this regard. :)

Sifiso Mthembu
19.06.2024 | 18:02

I am more than happy with my decision to choose GoldFX as my partner. I am into forex, but from time to time I can open a position on Gold or Dow Jones. That’s why I decided to go with the standard acc and use its incredibly generous leverage of 2000x. It’s risky but it’s beneficial, too. Also, I am happy with the withdrawal procedure. Always prompt and hassle-free.

Jane Harrison
17.06.2024 | 11:40

Surprise, surprise, GoldFX did pay over the small amount of $275 that they said was left in my account, now would like some of the thousands back they recommended we invest, which was lost in a very quick time, could understand if we'd played the stock market but it was invested in gold 🤔🙀

Ioannis
13.06.2024 | 09:43

This broker has such a satisfying customer service team. They are always available 24/7 and they attend to all inquiries promptly, It is good how professional they are. It’s also an easy to use platform and easy to navigate, such a satisfying experience. Bit more than average.

Biel Rabellino
11.06.2024 | 12:09

I must commend them for integrating trading specifications table on the website. In the beginning it helped me to understand whether there was a possibility to earn with this broker or not. When I noticed that exotic pairs like AUD/NOK can be traded with tight spreads and rather good swaps, I gave it a shot. Leverage is 1:125, which is ok for highly volatile exotics.

Hai Lanh
10.06.2024 | 00:19

I see folks underline that there is a possibility to trade futures and this is attractive. But issa double-edged sword, cuz futures, especially in combination with unreasonably big leverage can cause danger, as on some indices like German 40 here leverage can be 1:100. Nevertheless, it's awesome for experienced traders who can definitely earn solid yield on price fluctuations.

John Zolkifli
04.06.2024 | 10:38

I have not heard a lot about this broker and I had some doubts to start cooperating with them but anyway I decided to give it a shot. It turned out everything was not as bad as I thought. Their user interface is beautiful and unusual. The trading platform is great and I could adapt to it pretty quickly. I contacted the support team many times and they always respond quite fast and without delays.

Banh Hieu
03.06.2024 | 17:03

You know… it was always hard for me to find qualitative educational materials and I wanted to find a good broker which provides a wide range of trading materials. Fortunately, I came across GoldFX broker and I would like to highlight their learning center. There are a lot of eBooks and videos for beginners and experienced traders. Since the moment I started paying attention to education a lot of time, my trading results have become better. By the way, the technical support is always available 24/5 and they respond pretty quickly to my questions. It's really important for me.

Unakan Thaugsuban
03.06.2024 | 15:53

I don't remember exactly where this phrase came from, most likely from some movie. It was: If you can't handle something, then sometimes it's better to give up in time and find another way. I'm not sure what the words were, but you probably understood th meaning. So, from the very beginning, I could not get stable income from trading. Yes, I had profitable orders, but in general I didn't receive stable profits and every week my account became smaller. Then I turned my atention to copying orders of other traders. This broker apparently knows about problem that I have and found a solution for new ones like me. And I must say that this is a great solution!! Now I not only get stable profits, but also get trading experience from traders who know how to trade profitably.

Godswill Echegini
03.06.2024 | 07:58

Do not use this broker because of withdrawal issues. I made a withdrawal request on 09/05/2024 and still have not received my money. The most annoying part is that they do not respond to your messages. Run! Run!! Run!!! till further notice

Paul Williams
30.05.2024 | 10:58

yeah, okayish broker. I can't claim it's a top-tier one, cuz apparently it's not like that, but it provides you with the tools for trading and one can achieve his goal through this platform. division of accounts is interesting, I like it, as well as access to a wide array of assets. I trade commodities and cryptos. oh, there are even futures treasuries - endemic asset.

Domestic Electrical Services
27.03.2024 | 18:25

Working with Johnathan has been very informative, interesting and educational! I’m a nervous investor and Johnathan have walked me through the trading process explaining each step and strategies that create wealth and make your money work better than a bank. As with all investments, there is a risk of loosing money, but trading with the right team, financial security can be created.

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