GiroFX customer reviews

Updated: March 21, 2026
GiroFX
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Summary
Multiple reviewers report GiroFX as a fraudulent operation: customers were pressured by persistent account managers (often named Jenny, Nill, Mark, Luke Lopez and others) to deposit more money with promises of fast, large returns (doubling funds, buying bitcoin, huge year-end gains). Deposits were easy but withdrawals were blocked or repeatedly delayed; victims describe balances inflated by undisclosed “bonuses” that made accounts look profitable, then sudden losses or gradual disappearance of funds when they requested withdrawals. Operators frequently requested remote access via AnyDesk and demanded bank logins or transfers to crypto services (Shakepay, Luno) to “release” funds; several users report that while logged in scammers attempted or succeeded in taking money directly from their bank. Scammers used fake or changing phone numbers and foreign country codes (claimed Switzerland) and relied on high-pressure tactics, fees/taxes or “insurance” payments to justify further charges and to deny refunds. Many lost substantial sums (from hundreds to tens or hundreds of thousands), including vulnerable people on disability; victims filed police reports, contacted banks, and some pursued chargebacks. A few reviewers recovered some money with the help of independent forensic experts or third-party recovery services, but most warn that the trading platform and phone contacts are likely fake and advise avoiding GiroFX entirely.
customer
23.01.2026 | 20:11

Depositing money was easy, but withdrawing was impossible. Every response was delayed or ignored. I reached out to V͟͟͟͞͞͞a͟͟͟͞͞͞n͟͟͟͞͞͞g͟͟͟͞͞͞u͟͟͟͞͞͞ 𝙖𝙧𝙙𝙖𝙨𝙨𝙚t͟͟͟͞͞͞ r͟͟͟͞͞͞e͟͟͟͞͞͞c͟͟͟͞͞͞o͟͟͟͞͞͞v͟͟͟͞͞͞e͟͟͟͞͞͞𝗿𝘆 𝗴𝗿𝗼𝘂𝗽 A͎T͎ o⃨u⃨t⃨l⃨o⃨o⃨k⃨ d͓̽o͓̽ t͓̽ ⒞⒪⒨ and finally received a clear recovery plan.

ethicalserver•xyz
11.03.2025 | 22:52

Can not be trusted!!! Lost all my savings good thing I filed a complaint to the name on my profile and I got help with my refund

Neil Chartrand
23.06.2021 | 13:16

i had 10147 dollars in giro fx each time i tried to withdraw the funds to get it back they would call me and ask me to open anydesk i did do that a couple of times which gave them remote access to my computer then they would ask me to sgn into my bank account so i would but i watched every move they did the first time they said i had to transfer to shakepay to buy bitcoin in order to have something in my wallet in order to transfer my 10 thousand dollars back but there was a hold on my accountso they were unable to proceed and said they could not do anything at the time the second time i did what they asked they took 2550 out of my account and said that the 10 thousand could now be transfered to my bannk account but like i said i was watching every move they made and told them to put the 2550 back into my account cause there is no reason for them to take it out to my surprise they put it back just as fast as they took it out i guess i got lucky so then basicallyfor the months of march april and may of this year they would call every second or third day wanting me to open anydesk and i would say no just etransfer or wire me back my 10 thousand dollars cause there is no reason to get into my bank account they would say its to prove that i was the proper person to give back my money and they needed to take money from my account and use that to open a wallet in order to transfer my money in the form of bitcoin so i opened my own bitcoin wallet and ave them the info they said they could not use it because it was not part of there group and they would call steady so i said etransfer it into my bank account i will give you the info needed they said they could not do that cause the bank and goverment would think i was money lawndering so the next time they called i said i talked to my bank and they said everything would be fine if it got transfered into my account giro fx said they had to get into my account and i said no not a chance i am going to open it for them then they said that they would have to check with the higher up to see if they could transfer my money to my account and did not hear back from them and today i seen this and understand why cause they got shut down for being a scam so now i have lost my 10 thousand dollars which is a big hit to me and my family but am greatfull that it was all they took cause i got wise to them so stay away from anything that has to do with giro fx and any future investments make sure you check them out really good before giving any money out cause if it looks to good to be true then it is just wish i had gotten my 10000 dollars back

Ara
04.03.2021 | 22:52

its been 1 year i try to avoid this people they kept calling me till they got me this year 2021 February i transfer 2730 cdn dollar to shakepay and they ask me to open any desk right front of my eyes they took the money , now that I'm reading all this review i need to report this scambags giro-fx to RCMP AND INTERPOL . stay away from this people.

Ma
22.02.2021 | 17:56

People, Do not worries, we let you know by this way, whan we get them. We dont promise to get your money back, because when they have them, their never see a computer again. We give you update when its done.

Elisabeth Karlsson
04.02.2021 | 15:40

total scam , a hundred %

Bertha Hoogeveen.
14.01.2021 | 09:20

I not want to give them any star. This is a scam. I lost 17.000 euro in t5hat account. Because they not want to pay it. Some man a Luke lopez called me in 9 of setember and he told me that i can invest in bitcoin. This is so verry good that you have your money back in 3 days. 3 dobbel. I want to put something in it but he forse to do more because i get it back in three days. I must put it in a bitcoin account. named Luno. and I do not know what happend but it dissapired from the account and I lost the money.14.500. It was al my saving money. Many times they call me and tell me that they want to send it back. But they want to look into your bankaccount. Yesterday someone called again with the same story. I thougt that it dus me no harm. Because I do not have any money anymore. and ask serveral times to give it me back. And he said i want to send it to you. But wen i opened my bankaccount he tried to take money. while i was logget in. He said I cannot send you the money. Your bank refushed to send, you must call your bank. I said I not call my bank. You can send it normal with a wire. And then He said I will see what we can do. I call you in a cople ofr houers. He not call. But in that time when i oppend my bankaccount he try with a link. to steel 4100 euros from me. In the evening my bank called me if i did that transfer. because they stop it. And they want to know if i give that order. So i tell you do never open your bankaccount. Because they are big internet criminals. I go on with my charge back. to get my money back. And I hope that this criminals quick come to an end. I warn everyone for this companie. Bertha Hoogeveen.

Beenrippedoff
22.12.2020 | 17:23

My story is the same as the other people that post they cannot withdraw their investment. I had trusted them and invested with them in March 2020 to watch my account grow but now when I try to withdraw any amount, they want access to my bank account with auto software. Do not give them any money! Their website is not truthful.

Qaisra
23.11.2020 | 22:34

I keep getting calls from this company claiming I have money invested and they need me to go into my account and cancel the account - however when I ask for documentation, they never send it. The only thing they have sent me so far is a link to create a new account! That’s not gonna happen. I am not going to create an account without seeing documentation of having an account with plus balance. Another weird thing is, they say they are missing my verification so of course they want my personal details sent over. If I really had this account with a plus balance... How in the world would happen without they having received my information already...? And why can’t I find yhus investment on my own bank account? This is so much a scam, and I deny to create an account!

Gary Atkins
11.09.2020 | 17:12

stay away from them, I lost quite a sum to this company a bit above $50k , they promised me withdrawal, when i tried to do this , they asked me to pay a tax which I did and they still denied me, if it was not for missionforecast.com I would have lost it all, they were able to force them into a withdrawal

Simon Marples
20.08.2020 | 16:46

I was skeptical so I only put $250cdn from my credit card to test GiroFX robo trading platform. I don't want to deposit more funds without testing the system first so they just keep passing my account down the line to their next rep. 3 reps in 2 months. My funds grew to $450. I then requested to withdraw some of my funds as I wanted to test their system. The rep (now Hanna) required me to login to my bank account while mandating that I use Anydesk.com so she could guide me. I refused to login into my bank account with her seeing everything I was typing including my account numbers and password. She said there was no other way for my to withdrawal funds from my Girofx account. She said that that was the only way and if this wasn't okay for me then she had other people to talk to. What a scam. They failed my test. It's nothing but a scam. Do not invest with them no matter how wonderful they make it sound. You can't get your money back.

AirGrain
19.08.2020 | 17:09

I would give 0 stars but that's not possible. Avoid these people at all cost. My account of $3,400 was emptied without any notice. They are nothing but low-class no-class thieves. It's sad that in these tough times there are individuals who have zero moral, who will take your last penny although they have "millions" on their bank account, according to one financial manager called Mark from Switzerland.

Very Sad Investor
10.08.2020 | 19:30

*** WARNING - AVOID THIS FAKE COMPANY AT ALL COST *** I was scammed out of a substantial amount of money. They don’t have legitimate telephone numbers. Probably using some kind of calling card that allows them to input a different country code. I believe I have been a victim of fraud. I chalked it up to that and have been trying to pickup the pieces. I get a call from some guy (again showing Switzerland), after not hearing from my broker for 1 month. I was told the first broken contracted coronavirus. I told them I want all my money back immediately. He proceeded to tell me I needed to have the amount of money I’m transferring back to my bank, in my bank account before they will transfer or it wouldn’t work. Lol He also tried to tell me I had a limit on the amount that can be transferred back. I reported this company to RCMP and Interpol. I’ve spoken to my bank and a third part bitcoin platform provider and both have indicated that there is no limit to the amount that can be transferred back. These people are lowlife criminals and its unfortunate that they are so small and probably couldn’t make it in the real work world, that they have to prey on honest; albeit slightly naive, hard working citizens. I believe in Karmic laws and have been told that they are being watched. How could they not know this. Lol. So .. it looks like my money is still sitting there but I can bet money that the website and the trading platform is fake. DO NOT GIVE YOUR MONEY TO GIROFX. YOU WILL NEVER SEE IT AGAIN!!!!!!!

sonya pollard
15.07.2020 | 14:28

Girofx is a total scam! And they try to make you believe it is your fault when they take your money. I am on disability and I was interested in this site because I read about it in what I thought was a reputable newspaper. I signed up and they called, tell you their site is secure and give you a number that anyone from their company is supposed to give you when they call, even tell you not to talk to someone unless they give that number. Basically, $6000 was invested and it was promised by Jenny Riviera, if that’s even her name, that she would double it in 2 months. Well in a month and a half it was doubled, she even called to have me look at the site. it was at $13000 US so the goal had been reached. Then an hour later she called wanting another $7000 saying there was enough for 1 bitcoin to be bought but with 2 by the end of the year I would make $250000. When I told her no that I would be happy with making even half that by the end of the year she continued to pressure me even tried to get me to borrow from another to get the money. I told her to buy 1 bitcoin and that I could invest no more. A couple days later I made a request for a withdrawal. She called me and told me that there was $2600 sitting in my balance, which she had previously told me, money in the balance was not on the market. Anyway she called and told me we should get the $2600 on the market. At this point the so called equity was over $13000, she went on the site and instead of investing the balance of $2600 she closed out all the open orders and reinvested into stocks that were all in the negative, the equity went from $13000 to $8000, when she closed all the orders and reinvested she closed the page immediately hoping that I wouldn’t see what she had done. Oh by the way, they ask you to download anydesk so that they can do it from your computer. She gave me the excuse that it was done because I had requested money. I would have left the money as it was had she not tried to pressure me to put in more money, I was wanting her to send me money as a good faith gesture, instead that is what she did. Within a day the equity went to $6000 and so I decided to close out some orders in order to save my money. I closed out the orders and there was $6000 US in my balance, I made a withdrawal request and immediately I was called and told my money had been lost and there was nothing left to send. When I disputed and said the money was in the balance I was told even though it’s in the balance, it’s still on the market, and that I could not see what they could see. Then slowly the money started disappearing from the balance, the same balance that hadn’t moved before, that she told me was not on the market before was being taken in $500 increments until the balance was at $1200. I took pictures of the money slowly disappearing When I sent an email to Jenny requesting a refund she repeatedly told me that I lost my money and that there was nothing left, and would not answer my question about whether or not she would give me a refund. I further looked into the site and realized that they were giving bonuses basically from the time I started investing, but never told me about it. In fact, told me that bonuses only came around once in a while and should I invest more she would see what she could do to get me a bonus. Anyway, I figured I was scammed and thought everything was over. I left it for a couple weeks then went back on the site to see there was a balance of $470. I made a withdrawal request. Up until then all phone calls came from an overseas place which she said was Switzerland, well my phone rang and it was from a number from my country, not my province but my country. I didn’t answer it, but they called 3 times, on the third time I answered and it was Nill from Girofx, he said my file was transferred to him and he was going to make my money back. He refused to explain where all my money had gone, and berated me on the phone even at one point swore at me when I insisted he answer my question. I finally got an answer from him about if they would refund my money and he said no, that I lost my money and that he was going to take what was left $470 and invest it and make my money back. I finally had to hang up on him because he just kept talking and telling me that everything was my fault, and even tried hitting on my friend who was listening in on the conversation. Little did he know I recorded the entire conversation. Yes this is a very elaborate scam folks and they do a very good job of manipulating you, and making you think it’s you that loses your money and not them that actually takes it from you. Sad disgusting people out there, don’t believe them they’re liars and took advantage of a person on disability knowing I had little money. Truly disgusting.

Shane
14.07.2020 | 04:20

Giro fx is a scam site.Do not give into their promises.Never send them any money as that will be the last time you see it.I unfortunately did send them money in the month of May 2020 and all looked legit and going well.i invested 4400 US dollars with the promise of doubling my money in 2 months.Well after the first month I hit 13000 in my account.I was ecstatic as so was my account manager Jenny(if that is her real name)She told me if I invested 7000 more id be in the next status level cause I invested now over 20000 and she would look into my file more often instead of the computer generated trade watching.I did not take her up on this request as I could not provide more funds but was happy with what was happening with my investment.Jenny was understanding with my response but really wanted me to invest more.More time went on and next story they told me is I now own a bitcoin due to my 13000 balance now and adding 7000 more I can buy another cause the bitcoin was gonna be the next big thing.Well I couldn't add more funds.I just said keep up the good work their doing.Thats when things started going bad cause they seen no more money coming from me.All of a sudden my open trades that I thought I had suddenly dropped to where I was loosing money and I was going to loose all my money if I didn't buy insurance that was gonna cost me 7000 and if I didn't do it right away the money was gone.Now I knew I was scammed.They pressured me to get another credit card or personal loan from the bank.Or to borrow the money from a family member.Even though my balance still said I had 4000 in it after my loss of 9000 from 13000 I asked for a refund they said they can't give a refund cause all that money is tied up in the stock market and if I withdraw now I will lose it all but I seen the 4000 go down to 2600 from their 1400 fees.How did they get their fees if it was all tied in the stock market.Again I requested the 2600 and again I am denied due to it tied up in stock market.I told Jenny to sell all my trades cause I know even if I sold at a loss there is still some value in that stock.Nope I lost everything.There is more promises that they do to get you.They make it look like you are making good profits on the trades they do for you but all they do is add bonuses to your balance(that they don't tell you about)that causes it to increase quickly so it makes you think I should invest more cause its doing so well.This is definitely the wrong choice.I would give 0 stars if I could but they make you pick one.Definetly stay away from Giro FX as they are scammers and sadly I was one of them.All I want from this is to prevent future people from doing the same stupid thing I did and invest their money with a legitimate broker and hopefully Giro Fx will be shut down for their illegal practices.

Karl Sandberg
02.05.2020 | 22:28

Avoid this company at all cost. We came across Girofx thinking we stood a chance to a transparent platform. Over 160 thousand euros was lost, by the time we did a further research and saw that some financial regulators had them on their warning lists it was late. Our account manager just stopped responding to us. We had to get an independent forensic expert[listed above] thanks to them our deposits was recouped and transferred back to our accounts.

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