GigaFinancing customer reviews

Updated: March 20, 2026
GigaFinancing
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Summary
Reviews are highly mixed: several users praise Gigafinancing for a well-built platform, useful learning tools and bootcamps, responsive trade team and good returns, while many others accuse the company of scamming clients. Common complaints include inability to withdraw funds or long delays, demands to deposit additional money before withdrawals are processed, persistent sales pressure from account managers (often contacted via WhatsApp or phone), alleged use of false employee names, and account closures or bans after losses. Some customers report account managers trading on their behalf and causing heavy losses, unresponsive or non-existent customer support, and the site disappearing. A few reviews mention positive support experiences or successful refunds arranged via third parties, but the dominant thread is distrust and warnings to avoid the broker; there are also requests for clearer fee and cost information on demo/practice accounts. Overall the feedback ranges from satisfied users praising the service to multiple serious allegations of fraud, poor support and withdrawal obstacles.
Olivia Baker
15.11.2023 | 05:57

The company wouldn't refund me and ignored my requests. But 𝔸𝕄ℙ𝕃𝔼𝔼𝔻𝔾𝔼𝕊 got my refund sorted!

Jack van Dalen
27.07.2023 | 11:24

they are big scammers. They were I increasing my investment and in January I wanted to withdraw some amount from my account. Finn Hopkins (if that is his name) told me a story that the rules were changed. So if I wanted my money I first must send 10k and than I get my money incl the 10k on my account. I did research and it was a complete ly. They stalked me for the 10k but I never gave in. Now the site of gigfinancing.com disappeared. Please never do business with this company or any other trade company's. They are all scammers.

Wal Gielingh
13.04.2023 | 23:04

I opened accounts with Gigafinancing since Aug 2022. At first it was good until one account manager phoned me and ask me to switch under him and let him trade on my behalf in December 2022. He earned my commissions and bursted all my ACC0UNTS worth USD 150K.This case was not solved by the support, rather they banned me for trading pending INVESTIGATI0N. I waited for them to reactivate my ACC0UNT for long but they did nothing till i gοt.DamonMooyH0tmaiIand on 11 Feb 2022. I received credit payment of my M0NEY.

Richard
13.04.2023 | 14:08

Stay away from these Scammers! All I wanted was to use an AI trading platform(QumasAI) for myself, instead I got a call initially from a Gigafinancing employee on whatsapp, called Jonathan Balas (sure it is not a real name) to set up my account. Then I received copious calls from a (I am sure another false named) employee (financial advisor) from Gigafinancing. He named himself Michael Meyer. Then the fun began. Michael Meyer kept on pressing for me to invest in the trading platform, bitcoin specifically. After a few months of investing a small amount with positive returns (x5 returns), I requested that I withdraw my winnings. Instead Mr Meyer kept on pressing to invest even more and he even proposed investment from the 'so called' Gigafinancing money on the trading platform as co-investors. After copious times of pointlessly requesting my money back into my bank account, and even requesting withdrawals from the Gigafinancing portal, nothing ever happened, Eventually I got to speak with Mr Meyer where I confronted him asking him to provide me with assurances that Gigafinancing are regulated somewhere in the world, especially as their so called trading address is in the US (the most heavily regulated country for financial institutes). After reading a terrible TrustPilot review, I pointed this review to Mr Meyer who then turned very nasty and asked me if I was calling him and Gigafinancing 'Scammers'. I said to him that I am not but this Trustpilot reviewer is. Prove me wrong I said. After many calls and whatsapp messages sent to Mr Meyer and Balas, messages were ignored by them both. My experience with these scammers was an experience for me. I knew how much I wanted to invest and stuck to my limit. But they feed off peoples greed or unfortunate experiences in losing money and wanting to recover their losses. I am afraid to say that if you invest in this company expecting big returns, then you will be bitterly disappointed and very much worse off financially and emotionally. DO NOT BELIEVE ANY OF THE POSITIVE REVIEWS HERE IN TRUISTPILOT AND PLEASE STAY AWAY!

Sandra
15.03.2023 | 10:20

Absolutely awful experience, I invested what I could and then decided it wasn’t for me. I had made money and it was coming up to Christmas so wanted to withdraw my funds. What they don’t tell you when you join is that if your funds are under a certain value you have to match the amount before you can withdraw it. Skip forward to March I have still not received my funds (started in November), I was left over Christmas with no money and I’m now being ignored by the team. I have submitted a formal complaint, received no feedback or response.

Erik Odhner
29.11.2022 | 17:59

In so many respects, Gigafinancing is the industry leader. They offer the best customer service of any broker I've ever used. The platform is fantastic.

Johannes Ahlander
29.11.2022 | 15:47

My experience with Gigafinancing has been excellent. Good learning tools and a well-built platform. I would advise.

Sture Moller
29.11.2022 | 14:47

I've been using my practice account, but there isn't enough information to know how much cash I'll need for a single currency trade. How much, what kind of knockouts, and spreads are there after 15 minutes? I'd love to be able to use the site effectively so I can start earning money. I know how to chart and enter prices, but it's still complicated. I only trade currencies, so instead of spending hours on YouTube, I need them to actually lead me through one deal and explain the costs. I wish it were possible because my professor uses this platform, and it frustrates me that they move so quickly when I need to earn money. In addition, I watched the boot camp

Joren Vandenbulcke
03.11.2022 | 16:17

Specialized help, logical help, a great deal of devices for exchange, orders are executed subjectively, solid speculations

Customer
01.11.2022 | 14:58

They're only interested in stealing your money. I don't no these other reviews they must bogus. There seems to be no customer service no replys from any of them. Ripped me off. STAY AWAY FROM GIGAFINACING.

Romeo Holmberg
22.10.2022 | 10:08

Then late in the afternoon I decided to make a phone call to Medicare to resolve a question, and was on call for an hour. Then checked my account and found that the Trade Team had already closed my position. I could not have done better, and could have done much worse. I give a big Thanks to the Team at Gigafinancing for their excellent support.

Duty case law AT Gmail
15.10.2022 | 14:31

I have been checking on this site for nearly 3 months nowGood luck everyone, Duty case enforcement got to 24 hrs, and I received my total token in weeks!

James Crafter
30.09.2022 | 22:42

If you want huge profit gains, go for gigafinancing, I guarantee you'll receive same results as I have. These guys are professionals and hardworking. You'll get answers from investing to withdrawal. They have satisfied me and I'm earning a good amount of money! Thank you guys. Highly recommended!

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