FXTM customer reviews

So far so good!
This is the most useless broker I have encountered in my life. deposited $10 they deducted $3 as deposit service charge. No MT5 login. To terminate and close the account I was asked to make another deposit so they can withdraw again $3 each for both deposit, withdrawal and account closure. What a STANDARD SCAM BROKER. HABA FXTM. E no good oooo. Anyway na only me waka enter your app. I don waka comot.
get better support agents. or have them trained
Helping trading signals
Longer Deposit ,withdrawal time period
Good job and very new
Can't withdraw
I like how the new updated App works now. However I still fell like more details can be update, like having an option for points to be calculated in price, pips or currency. Also I can't get to place two trades at the same time, every time I place a second trade, the first one automatically cancels, I don't know if its a bug, or a security system you have fixed for risk management, I'm still getting a hang of the app, maybe I will figure out better ways of trading, so far so good though.
Why accept deposits if withdrawal is a nightmare? You are not honest. Your advice on FXTM hub is rather unreliable because you place a trade, then the results go otherwise, and when you exit that trade, it now matches. Mmm unless it's intentional.
LIUSIN KHEBOIAN is very slow in replying email, holding every department and holding my money with nothing proceed , even fund deposit cancellation take more than 72hours still nothing had been done
It was easy to navigate and understand
Very inefficient

Not good problem withdrawal crypto
Withdrawal time is too long.
I will try to customer support agent is online and then is close the chat
I experienced losses on trades due to their trade platform, which is not user-friendly. It's uneasy to use, and I struggle to quickly place trades. I also don't understand the setup, as it features a very small chart and complicated setups. The worst part is their constant OTP requirement, which makes login slow. And their withdrawal charges will drain your profit.
Great service and they reply so fast more than you can imagine . Everything is good about this broker I highly recommend
Quick responses and good customer service.
Worst broker ever
My deposit failed because of a problem with the payment account provided by your platform, and all bank cards were frozen.
I deposited 17 000 naira and they put 8 dollars, not only tht I have 6 dollar left and I can't trade with it like wtf it doesn't make sense
They are scammers and locked my account and wanted more money The ceo is rude and talk from his home Stay away are crooks and thieves
FXTM is a scam company. The other day, I funded $13 to a account. These thieves deducted a whole $3 as charge only for me to realize they don't offer MT5 login and forced me to trade from inside their whack mobile app. I tried to trade XAUUSD pair only for these bastards to tell me I can only trade a minimum of 1 lot size. 1 lot size on a $10 account??? Okay, I decided to withdraw my funds since their app is useless to my course only for these bastards to deduct another $3 for withdrawal. In summary, I got back $7 from the $13 I deposited for doing absolutely nothing useful on their app. FXTM will never prosper!!!
You inherited us from Alpari, so I can boldly say I am one of your oldest clients. 1. For these past years to now, your upgrades have been so fantastic. Eg, fast withdrawals and deposits. Customer care representative for me, wonderful. 2. Why I gave you four stars, is because some times when you are not crediting a withdrawal or returning clients money back to their accounts, give reason(s). 3. I have lost so much money in your company, and I still remain with you for more than fifteen years, common, it is enough time to honor me with something that can help my life for being a consistent client for this long without nothing to show. Anyways, well done!
The documents were rejected multiple times. I submitted the bank information, but you still rejected me multiple times
Not yet known where to improve
I deposited 16000 NGN and 5000 was debited from my account which affected my Trade market My intention was trade a Gold and because of that it affected my Trade badly now lost all my trades all thanks to your debit of 5000
Easy to use and it's legit
Convenient and fast
