FxSway customer reviews

Updated: November 19, 2025
FxSway
184
Summary
Users generally find the broker easy to use, with a straightforward registration process, intuitive interface, and a wide range of trading assets including Forex, metals, and cryptocurrencies. Wallet operations are considered flexible. However, several issues were reported regarding platform transitions from MT4 to MT5 and later to TradeLocker, creating inconvenience and confusion for traders using automated systems. Customer support is described as polite but slow and sometimes uninformed, particularly regarding the details and conditions of the 80% deposit bonus, which lacked clear explanations on the website. Some users successfully withdrew their funds without issues, but others experienced unclear bonus redemption conditions and limited information on eligible assets. Overall, while the broker offers good usability and asset variety, communication and transparency need improvement.
Uriel Acosta
24.01.2024 | 17:29

Great broker I used for about a year. Myself and some friends funded a pamm and were able to withdraw 100% of funds in a timely manner. Support isnt always the fastest but still good. My only complaint was that they only gave me a 48hr notice when all MT4 trades needed to be closed to implement MT5 and my algo trader does not run on MT5 so I couldnt use the broker anymore. Closing those trades caused a 2% loss which could of been much worse if my algo had more trades. Last I checked I believe they also got rid of MT5 but havent used the broker since Nov 2023.

Audrey Mitchell
21.12.2023 | 17:53

FxSway recently moved from MT4 then to MT5 and after a week the moved to TradeLocker and they are offering 80% Deposit Bonus if you deposit into TradeLocker. I sent several support tickets to find out the rules of the 80% and no one knew and said they would get back to me. Well I deposited $349.82 into my account on the 12/19/2023 and I have been trading. Still I have yet to receive the rules or the promised bonus but I see that I have $279.66 points as my bonus that I have not been able to move to my trading account. I trade Nas and Gold. Now today I ask support via chat how to move my bonus to my live trading account. She says that I will only get the bonus for forex pair and metals and crypto NOTHING ON THE WEBSITE has that information it just said keep trading to get your bonus. BELOW IS WHAT IS ON MY ACCOUNT QUOTED Bonus 279.66pts Five bonus points are redeemed with every lot traded. Keep trading to be able to redeem your bonus. Below you can set the live account in which you will automatically receive your bonuses. Bonus Settings

Garrett Brown
12.02.2023 | 06:35

Sign up was quick and simple. Easy to use interface. Wallet operations are very flexible. Lots of trading assets (FOREX, Metals, Crypto etc.)

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