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It would be better if you could have 24/7 available for any kind of problems customers face.
Very solid and serious broker holding the highest standards in trading industry, being professional to its clients with brilliant services. They are many years in the business and will be happy to cooperate with them next years. Every single request from my side has been resolved to my satisfaction. I would give them 6 STARS if possible.
FXPRIMUS You’re one of the best out there🫡🫵🏻
I traded on FXPrimus and when I requested a withdrawal, the platform demanded documents such as a criminal record certificate or a bankruptcy certificate. These are unreasonable requirements that are impossible for an ordinary trader to provide. I even tried to clarify this issue, but despite my repeated attempts to communicate, FXPrimus has not given me any reply. My funds are still stuck, and this experience has been extremely disappointing. I would warn other traders to be very cautious, as the platform creates unnecessary obstacles when you try to withdraw your own money.
I'm part of the Mentor Team which is working with FXPRIMUS. Happy to be part of this incredible team that has an incredible knowledge. I'm glad that we're working with FXPRIMUS because they always have a clear communication and they're always helpful. My contact is Barta Laszlo who is a great expert and he is always helpful and let me know all the necessary information.
scam broker stole my money 2133 USD they took my money from my account without my permission
Simple issue with client profile, I get great support from the company client support front line. I was attended professionally even via email.
Good support
Great customer service and timely responses
I dont like small leverage on crypto, i use 1:1000 leverage account but cant risk with stop loss 5% of my portfolio on single trade which i ussualy do.
Fast and usefull replies, kind staff.
Thanks for kindness and support team much appreciated 👏
Fxprimus told me that I have to pay a withdrawal fee to withdraw the profit amount. I think this is not fair.
I was in doubt about FXPRIMUS but I was proven wrong with the countless correspondence and assurance from support staffs esp Tran and account manager, Imran. I am still learning and have yet to trade live but I am looking forward to the experience. I hope FXPRIMUS staffs will get the recognition they deserve.
I had a great experience with your support team. I'd like to commend Ms. Hannah for resolving my concern quickly. Keep up the good work 🙂
FxPrimus Trading stands out as one of the top brokers I have traded with. They demonstrate a deep understanding of their clients' needs and provide exceptional support throughout the trading process. Their platform is robust and user-friendly, offering a range of innovative features, including copy trading opportunities. This allows clients who may be struggling with trading strategies to benefit from the expertise of seasoned traders within the FXPrimus ecosystem. Overall, their commitment to client success and continuous improvement makes them a reliable and trustworthy broker.
They have best assist and good financial platform.
Dear Sharif I wanted to take a moment to express my sincere appreciation for the exceptional support you provided in securing approval for my swap-free account. Your dedication, persistence, and clear communication throughout the process were truly remarkable. It was evident from the start that you were committed to helping me achieve this goal, and your efforts did not go unnoticed. Despite the challenges, you went above and beyond to ensure that everything was handled smoothly and efficiently. I am extremely grateful for your hard work and the successful outcome. Thank you once again for your outstanding service. It has been a pleasure working with you, and I look forward to continuing our collaboration in the future. Best regards, Savio Vaz
The support from FX primus and excellent account management services from Mr.Imran Hossain has motivated me to stick to FX primus, I have been using this platform for over 5 years now and has found it to be reliable and trustworthy...
Overall service very good
your staff are great, she helped me in my preparation of my journey,