FXGT customer reviews

Users generally find the broker easy to use, fast to verify and responsive in customer service, praising simple registration, good appearance, convenient interface and quick action on some issues. Many reviewers report positive experiences with fast support, clear information from CS, and overall good product quality. However, several serious complaints highlight withdrawal denials and cancelled profits allegedly due to “suspicious trading” or abuse of negative balance protection, with customers saying they received no clear evidence or prior warning and feel rules are applied unfairly. A few users describe suspected chart manipulation and abnormal candle timing, leading to distrust and account withdrawal. Technical problems are reported too: difficulty logging into MT5, blank screens after closing the browser without logout, and unexpected login-alert emails. Some customers also note poor or absent follow-up from account managers and an unhelpful questionnaire that lacks options for small traders. Requests for better bonus/cashback options and clearer, fairer dispute handling are common.