QuantumFX (General Branding) EN

FXGT customer reviews

Updated: July 21, 2026
FXGT
Views740
Summary
Users generally find the broker easy to use, fast to verify and responsive in customer service, praising simple registration, good appearance, convenient interface and quick action on some issues. Many reviewers report positive experiences with fast support, clear information from CS, and overall good product quality. However, several serious complaints highlight withdrawal denials and cancelled profits allegedly due to “suspicious trading” or abuse of negative balance protection, with customers saying they received no clear evidence or prior warning and feel rules are applied unfairly. A few users describe suspected chart manipulation and abnormal candle timing, leading to distrust and account withdrawal. Technical problems are reported too: difficulty logging into MT5, blank screens after closing the browser without logout, and unexpected login-alert emails. Some customers also note poor or absent follow-up from account managers and an unhelpful questionnaire that lacks options for small traders. Requests for better bonus/cashback options and clearer, fairer dispute handling are common.
RAHMAN BIN MUHAMAT AKIP
15.07.2026 | 17:57

Good product

Meisa Ghani
14.07.2026 | 17:39

I'm hoping for those thinking of trading with this broker to be very cautious. I recently attempted to withdraw my profits after a profitable trading session. Then I suddenly received an email denying my withdrawal & all my profits were cancelled as if it didn't took me excruciating effort to properly plan the trade. They accused me of “suspicious trading” and claimed I violated their terms (Section 8.6) by abusing their Negative Balance Protection policy. They provided no clear evidence, no explanation of which trades were problematic, and no prior warning at all. They then canceled all my profits and told me I can only withdraw my initial deposit. The whole thing feels extremely unfair and misleading. If my trading was truly against their rules, why was I allowed to trade normally without any notification? And why only raise this issue when I try to withdraw profits?. It's as if they purposely offer the deposit bonus to trap honest individuals that didn't know better. It gives the impression that profits are not honored, and rules are applied selectively. - I've made deposits totalling almost more than double the total profits I was trying to withdraw. - I've made a deposit into my account before making the trade. Hence the whole negative balance thing is simply nonsense (I've already provided proof to their helpline). - I didn't engage in hedging nor micro scalping of any kind. Which makes their high risk trading comment ridiculous. - All the trades were using the capital from my deposit. Which doesn't make sense that they're accusing me of having negative balance. Will be escalating this issue with relevant regulators as this is simply unfair. I do hope that they'll at least allow me to fully withdraw the profits I've made during that trading session. It's the least they could provide who've been regularly trading with them.

Abdul Latiff Bin Rosdi
14.07.2026 | 09:34

Good help support

MUHAMAD AFIQ BIN SAIBI
09.07.2026 | 16:00

power 🚀. fast

SOPHIAN BIN MOHD SALLEH MOHD S
09.07.2026 | 08:57

verry good, simple registration, fast verified

Bashar A
04.07.2026 | 16:51

It was a bad experience and I didn't repeat it. The chart was clearly manipulated, and I even remember the candles' timings being strange and suspicious; no candle closed or opened at the correct time, so I withdrew quickly.

MUHAMAD FIRDAUS BIN FINARDI
29.06.2026 | 20:11

Very fast response very clear that information i need from CS. Good quality customer service 👍🏼👍🏼

Yusri Bin Abdul Rashid
22.06.2026 | 01:48

Fast n helpful

KHAIRUL AZMAN BIN KHAIRUDDIN B
19.06.2026 | 11:53

Very good broker

Said Awaleh
18.06.2026 | 10:00

Great weekend

SRI MULYANI Mulyani
17.06.2026 | 07:41

Greet👍👍👍👍I like it... Good service

MOHD AZRAI BIN MAZLAN Mazlan
11.06.2026 | 13:34

Can I get 200% bonus or cash back..😁

ZURIADA BINTI ABDULLAH Abdulla
10.06.2026 | 14:19

I loss all my deposit. Tq. I contacted my in but didn't get any reply. Maybe I am not that important and he just want me to be under him. Who knows.

Anwar Mustafa
10.06.2026 | 06:08

Easy to find important infomation and good appearance

MUHAMMAD NUR AMIN BIN MOHDZAIB
09.06.2026 | 19:11

Fast action

MOHD IMAN HAFIZ BIN IBRAHIM IB
08.06.2026 | 18:29

Still cannot solved my withdraw problem

Emerico Giovanni Barrea
05.06.2026 | 17:10

All good! Thank you very much

HH
03.06.2026 | 14:59

Simple and Fast

ISKANDAR IZAUDDIN BIN RAJA HAZ
29.05.2026 | 10:35

Very bad impression for the first timer.cant login to mt5

MOHAMMAD HAIRUL BIN HAJI SELAM
26.05.2026 | 14:15

i hope you have many promotions or bonus.

Irma Wolfe
17.01.2026 | 11:25

Not a good anymore, Constant withdrawal issues , Please avoid if you can .

Mehri Sadiq
16.01.2026 | 14:19

Fake fake fake, it doesn't release my withdrawal and asking about trading suspicious, when I made a handsome profit amount, so don't join here please, it's a fake fake fake broker.

Indra Gunawan
12.01.2026 | 13:33

I'm a small trader, not a big cash person, b e friendly about amount for deposit, especially for cent account, thank you

MUHAMMAD SAFWAN BIN HAJI ABAS
11.01.2026 | 11:57

Easy to use.

AGARI MARK VICTOR JR DANA agar
03.01.2026 | 16:50

Fxgt one of the best platform for trading.easy to use..very friendly environment..

Noraini Abdul wahab
02.01.2026 | 14:26

Very nice and good

Takanori Kanto
31.12.2025 | 17:03

Today is 31/122025, I mean, New Year’s Eve. I had trouble with my deposit, it’s not solved yet and said that’s can take 5 days. Any way, the assistance even day like today was very polite and fast in execution.

SHARINFURIZAA BIN ABD GHAFAR A
31.12.2025 | 04:45

Its better for trader been given rebate. so that we can gain some while distributing...

Emerico Giovanni Barrea
27.12.2025 | 17:55

Your advisory is friendly thank you very much

eddy irwanday bin ahmad
20.12.2025 | 14:57

VeryGood..

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