QuantumFX (General Branding) EN

FXGlobe customer reviews

Updated: August 23, 2026
FXGlobe
Views789
Summary
Customers frequently praise FX Globe’s personalized customer service—most often singling out account manager Jake—for being proactive, accessible via WhatsApp, and helpful with trades, onboarding and technical issues. Many reviewers value the daily webinars, educational content, hands‑on guidance, the webtrader platform (with AI features) and availability of MT4/5, plus promotions and a community feel; several note swift problem resolution and, in some cases, smooth withdrawals. Criticisms include initially high spreads (one reviewer said this was fixed), account configuration errors, inconsistent responsiveness for some international users, delayed or partial withdrawal payments (including a disputed crypto/bank split), pending partner rebates, and a few serious allegations of misleading conduct and large losses. Overall sentiment leans positive for support and education, but there are recurring service inconsistencies and financial dispute reports that suggest caution.
Martin
05.08.2026 | 20:14

I had a problem with my login details.. he was very patient.. helped me out massively

Siobhan OToole
05.08.2026 | 18:42

Dedicated account manager there to talk you through and help you with any issues you have Jake had been fantastic and I hope to be working with him throughout my trading career

Michael Pattle
21.07.2026 | 18:38

Jake was fantastic with help support and technical assistance! I’d highly recommend these guys!

Dean Spivey
07.07.2026 | 12:59

What a fantastic service fxglobe provide! Jake and the team are available for a chat for advice whenever I need guidance. They make everything easy and straightforward.

V Alex
03.07.2026 | 11:34

Whilst opening my account I had one or two issues registering (of my own doing for the most part) The support team were very proficient in rectifying the issues. And my allocated contact from FxGlobe for my account, Jake has been excellent in assisting and directing me to sort out any problems,, essentially holding my hand. My issues have been resolved and my account is fully functional.

cliff
03.07.2026 | 10:54

Fantastic service. Sorted me out when other companies would have left me trying to work it out myself. Thank you.

Barry Mason
02.07.2026 | 12:06

good webinars by jake

anthony
01.07.2026 | 12:47

Since joining up with Fxglobe I have received great support through daily zoom meetings and personal calls from my support agent Jake

Nikolay
30.06.2026 | 15:57

One of the top in this game with good support.

Jon Lawton
30.06.2026 | 12:47

For me, the first test of any broker is the ease of withdrawing profits, and FX Globe have been faultless. Regarding Jake, I haven’t dealt with him for that long, but he has been very easy to contact, get replies from and for general guidance. I enjoy the daily webinars very much, and I like Jake’s style, delivery and humour. My only negative, is that I’m not always available to listen in to the webinar. Well done FXG and my friend Jake.

customer Eds
30.06.2026 | 09:41

FX globe so far the best broker I am using because of Jake thats always avaulable when you have question, and not to mention the webinars he is hosting everyday, I learn good strategies from it. Thank you very much Jake!

Mr James Talbot
29.06.2026 | 18:03

I am novice to trading field. Jake is very polite and tentative. Make sure client understands the trading jargon . I have been scammed before so I was treading with mindfulness. Will it work or not time will tell . However it is excellent service ..

Jamie Khan
26.06.2026 | 16:05

Firstly, Jake's a star. Great help and understanding. His knowledge has been excellent and I'm continually learning. Using Webtrader has been a marvel for makeing trades easy has some neat tools and makes understanding your trades easy. Great stuff. Jamie

Alan
26.06.2026 | 16:03

I have been trading with them for 3 weeks now and have been delighted with both the web trader app and the care and consideration shown by their Agent, Jake. I understand there are daily webinars on trends, but have not had the opportunity of attending one yet.

David Mahoney
26.06.2026 | 14:31

I’ve found trading with FXglobe pretty straight forward. The webtrader application on the website is way more informative than on the MT4 app. You have an account manager who is always available via WhatsApp which is handy and you get regular calls and text to see how you’re doing, with tips, guidance and advice when necessary. Overall a great experience. My ability to read the markets unfortunately is still work in progress😳 But with help I’m starting to get the hang of it.

Julie
26.06.2026 | 12:39

Overall very good experience with FX Globe so far. They have a web trader application which is fantastic inclusive of a new AI tool, and you can use MT4/5. They offer good promotions and really look after their clients. The support is great, and our account manager Jake in Cyprus is exceptionally knowledgeable and a high quality professional. He manages to check in with all his clients everyday, even when my account balance was low he still made that effort proving FX Globe really is about customer care. Jake teaches us everything we need to know about the markets within daily educational webinars on varied topics such as market trends and upcoming events. He also puts a lot of time and effort into his job in assisting us with any queries we have. I recommend FX Globe and Jake if you can get him as your account manager as he goes above and beyond, and is a huge asset to the company!

KJ
26.06.2026 | 12:17

I joined FX Globe in May this year and have been very impressed with the Service so far. Jake is very supportive and always on hand for questions and guidance. His daily webinars and content are valuable which has provided more confidence, knowledge and understanding in the execution and diversity of trades. Thank you Jake. You’re a real star!

Graeme M
26.06.2026 | 10:40

No issues whatsoever. The support from Jake has been amazing. Always available to chat if I need to sound out a few questions on potential trades. Whilst he can’t give actual trading advice he brings some clarify. Also evening zoom sessions with some good tips on how to read charts and world events that could potentially impact trades. 100% satisfied

Robert Hicks
24.06.2026 | 23:40

Great broker with absolute first class customer service. Jake is a super star and a real asset to this broker. His attention to the customer sets this company apart from the rest. Why 4 stars?? Spreads are high compared to others but worth paying in my opinion. UPDATE. After this review they contacted me to improve the spreads as I had the wrong account. Jake again proving what a star he is.

sarah Babs
24.06.2026 | 10:44

Exceptional support and community! I recommend FX Globe. You get a rare personal touch that is hard to find elsewhere. My account manager, Jake, is incredibly approachable and always checks in to make sure I have the support I need to grow my account. Between the great promotions, excellent educational webinars, and a steady review of market trends, it truly feels like a community where you never trade alone. No matter your account size, they put in the time and effort to help you succeed!

Viking Trader
16.12.2025 | 05:11

I’m Brazilian and I’ve been trying to contact with this company through the WhatsApp number on your website, and email but no one has replied. My experience isn't being good

Loc Phan
15.12.2025 | 19:18

I was a partner with FXglobe 4 years ago, there are some issued already fixed, wish your broker improve more service,feedback faster if clients or partners get a issue. All good with me for now.

Ghazanfar Maqsood Dar
18.11.2025 | 14:25

Robing this company stsy away

GOT REFUNDED BY BRIDGERECLAIM
14.11.2025 | 10:55

Be careful with this platform — you’ll lose every dollar you put in. I lost all the money I invested.

k sava
29.10.2025 | 12:36

Nicholas (great guy) at fxglobe called me with an opportunity to make more money with my initial investment & a few tips as a beginner trader. I made £332 on Manday. Nothing much to say other than a great experience🤝💰.

Aarti
14.10.2025 | 11:40

Very helpful in setting up. Nicolas is really helpful at setting up and encouraging in taking the trades

Wesley Ekwueme
06.08.2025 | 15:31

This broker is shambolic

MAC
15.07.2025 | 14:13

FXGlobe is a Scam – Avoid at All Costs! My experience with FXGlobe has been terrible. They manipulate client accounts and make it extremely difficult for clients to withdraw their own funds. Some withdrawals have been pending since March with no response. This broker is dishonest, unprofessional, and only cares about draining your money. Stay far away from FXGlobe. You’ve been warned.

Mohammed Adeel
11.07.2025 | 12:14

Been with FX Globe for a few weeks, registration and setup was straightforward, 100% deposit bonus is a big help. Nicholas has been very helpful, looking forward to a successful partnership together, let's make some money...

Paula Valdebenito Bravo
08.06.2025 | 13:35

Awful!! Asked for withdrawal in nov 2024, still no respone, don't trust them!!

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