QuantumFX (General Branding) EN

Fusion Markets customer reviews

Updated: August 8, 2026
Fusion Markets
Views1776
Summary
Customers frequently praise the broker for fast execution, low transaction fees, competitive spreads for Forex and indices, and quick, smooth withdrawals. Live support is repeatedly highlighted as responsive, professional and helpful—agents like Cecille, Rachelle/Rachel Ann, Blesilda, Hanna, Kristine and Angelica receive specific positive mentions, including availability on weekends. Several users report excellent onboarding and speedy problem resolution via chat. However, there are occasional negative experiences: one user lost a trade they could not close, another experienced incorrect or unclear information from support (waiting 24 hours when resolution required 48), and a few complain about unexplained spread widening. A minor product request noted the absence of XAUJPY in MarketWatch. Overall sentiment is largely positive with strong marks for customer service and withdrawals, tempered by sporadic technical issues and inconsistent support quality.
David Sijaona
05.01.2026 | 13:29

Very fast customer service and great communication.

Mary Grace Sajol Pascual
05.01.2026 | 12:52

Blesilda was a big help for me who's re-activating my account and re-starting to trade!

Lyle
05.01.2026 | 07:24

Rachelle was great and provided what I needed.. Thanks!..

Syed Muhammad Zabeeb Hussain
05.01.2026 | 02:12

very good live support and guided briefly and "RACHEL ANN" very supportive and intelligent given answers of every questions with full zeal and zest.

Delicia Fraser
05.01.2026 | 00:46

Cecille was lovely and helpful to me when I had queries about my live / demo account. I was also very happy with the swift response time from a human agent.

Juliana Makunga
04.01.2026 | 19:55

I Spoke to Francis and he failed to answer my question as to why I was told to wait 24h on service that could only be evaluated 48h later. I was left waiting for a day when they clearly new nothing would happen. And it is not the first time that support fails to answer my questions, and or gives me incorrect information

Charlotte Heemink
04.01.2026 | 15:41

The assistent made me feel heard

Siti
04.01.2026 | 15:34

Good broker

Valentin Valeanu
04.01.2026 | 14:43

Best broker recommend👍🏾

Florin Adrian
04.01.2026 | 08:27

Rachelle top ✨✨

Jamal Hossain
04.01.2026 | 06:14

Hello Fusion Market, I made my another withdrawl without any problem. The withdrawl was very fast and smooth. Thanks to fusion market.

maurice
04.01.2026 | 00:49

Rapid connection Only the marketwatch of Fusion markets do not provide the currency XAUJPY. Perhaps an idea to add this currency ???

Daniel Karduner
03.01.2026 | 19:56

nice service, they are always ready to help

skreamer
03.01.2026 | 12:12

very fast, Hanna helped me out quickly on a Saturday, I am impressed. Cheers

KELVIN AKENO IGHOTEMU
03.01.2026 | 10:07

Was great issue was addressed with no stress

Mark Rj Mercado
03.01.2026 | 08:24

I talked with Rachelle and she replies fast and what i loved in fusion market is they accommodate questions even weekends unlike other broker so keep it up cuz that's really important especially for us.

Marhaf
03.01.2026 | 06:18

I couldnt close my trade and it made me lose evrrythng

John William Tang
03.01.2026 | 02:22

CECILLE the GOAT answered my question super quick and got everything setup for me in under 5 minutes. Also the spreads are super clean

Enzo
02.01.2026 | 16:29

Good customer service, solve all my questions

customer
02.01.2026 | 15:04

Excellent broker! Super fast execution, very low spreads, and withdrawals processed quickly and smoothly. Trading conditions are top-tier, especially for Forex and indices. Everything works exactly as it should. Highly recommended!”

Vibrant Lk
27.10.2025 | 08:59

A good broker. My experience was very good.. I am a Sri Lankan.. (Jessamae)

Marie Esta Real
27.10.2025 | 06:07

Great experience solving the issue with Adrian

Eric Collarga
27.10.2025 | 03:30

Cecille has been very patient on assisting me and also helping me with my request.

Giuseppe
27.10.2025 | 01:49

They are always the best, I have never had problems, they answer you immediately and are very kind always available, I spoke specifically with Charina about the assistance and I solved any doubts I have, I recommend them!

amir Giubran
27.10.2025 | 01:05

Slow conversation and too much talking

Jugal Kalariya
26.10.2025 | 15:41

I recommend this broker as they are very transparent regarding pricing, support and logical way of trading. thanks to Alain for excellent support.

sam edward
26.10.2025 | 14:31

Your support technician are very well impressive, They response very fast and it answered all my questions and inquiry. special mention to Ms. Gretchen for accommodating me very well. God bless!

Pun rlajan
26.10.2025 | 07:32

Good the support team is patient and considerate especially Rachelle!

Amanda Mlambo
26.10.2025 | 01:25

I had a great experience and the help was awesome thanks to Cecille

Rico Rich
26.10.2025 | 00:43

Cecillia - fast and factual

Load more
Page loaded in 196.00 ms