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Fusion Markets customer reviews

Updated: August 7, 2026
Fusion Markets
Views1769
Summary
Customers frequently praise the broker for fast execution, low transaction fees, competitive spreads for Forex and indices, and quick, smooth withdrawals. Live support is repeatedly highlighted as responsive, professional and helpful—agents like Cecille, Rachelle/Rachel Ann, Blesilda, Hanna, Kristine and Angelica receive specific positive mentions, including availability on weekends. Several users report excellent onboarding and speedy problem resolution via chat. However, there are occasional negative experiences: one user lost a trade they could not close, another experienced incorrect or unclear information from support (waiting 24 hours when resolution required 48), and a few complain about unexplained spread widening. A minor product request noted the absence of XAUJPY in MarketWatch. Overall sentiment is largely positive with strong marks for customer service and withdrawals, tempered by sporadic technical issues and inconsistent support quality.
MADGG
19.01.2026 | 09:42

Mark is assistive. However, he is somehow on the rush for my response but it is fine.

Tudor Dragos
19.01.2026 | 09:41

Mark is very nice and helpfull

Albert Owino
19.01.2026 | 08:48

Mark replied to my request immediately and was very efficient in helping me out with the issue.

Asanga
19.01.2026 | 08:45

Fast replay and clear guide

Mike C.
19.01.2026 | 08:31

quick response to my query on withdrawals, and to the point

Adelfred Rapirap
19.01.2026 | 05:24

Helpful advisers and experts

ismail Chafiq
19.01.2026 | 04:50

tankYOU rose

GW
19.01.2026 | 04:41

Zan was patient and effective. Fixed my 2FA login issues and new account setup all in one session.

Riku
18.01.2026 | 17:39

The support agent Alain was very helpful with the necessary information.

Priyank Pant
18.01.2026 | 14:40

I opened my account recently, and so far I haven’t had any issues. The support team is very good, especially Kiesha and Rachelle. They both helped me set everything up and were very supportive.

Sheikh Abdullah
18.01.2026 | 04:49

The agent was very helpful. Calm and professional. He cleared all my doubts.

Niels Bagger
18.01.2026 | 00:26

thanks for the help CECILLE

Zobair Azizi
17.01.2026 | 23:57

Friendly and care

Christopher Torallo
17.01.2026 | 23:25

excellent service

Niklas
17.01.2026 | 23:09

Had a great customer experience with VANESA

IRADUKUNDA
17.01.2026 | 20:04

Quick withdrawal

Bruno DELAMARE
17.01.2026 | 13:47

Easy access,low trading costs , Great range of products

Mr Khan
17.01.2026 | 06:02

Amazing platform. Fast and reliable service. Very happy

Richard
17.01.2026 | 00:07

Prompt Response and resolution.

Rana Metanes
16.01.2026 | 18:24

Pretty straight forward

Richard
16.01.2026 | 17:45

Been using Fusion markets for a few months now and have withdrawn around 20k CAD from them with 10k being profit made from my original deposits, I have to say they are really perhaps the best broker I’ve ever traded with. Smaller withdrawals are usually approved instantly, and for 4 digits payout it usually take them a few hours to have it processed. Never ever have I had any problems with them and everything just works way to smooth and I would recommend it to traders looking for reliable broker.

Daisy Njiru
16.01.2026 | 17:09

I was responded to by lorenzo very fast.He helped me out on what i wanted. He was kind and calm.

praveen kumar
16.01.2026 | 17:05

BLESILDA...

Abas Caushaj
16.01.2026 | 16:36

I feel that this is the best broker in the trading industry. What i love the most about this broker is the seriousness, trading conditions but most importantly the support, especially Lorenzo. Issued my problem in a matter of minutes. I recommended him and this broker.

Mohamed sherifdeen Mohamed Riz
16.01.2026 | 15:51

Gretchen was helping mw for my qeurries patiently.. thanks alot.

Marijana Bavrka
16.01.2026 | 15:39

the call center agent was really good and solve my problem in less then few sec of our time.

RASIMAS
16.01.2026 | 15:27

I don't have nothing good what to say about this broker and the trade is like simulation and my advice go away from this Company

BG
16.01.2026 | 15:23

Ms Gretchen was so patient, thank you

Maria S
16.01.2026 | 11:23

Rache was quick to address and resolved my concerns with regard keeping my Demo account.

Hamad Dwairi
16.01.2026 | 09:18

Rache was super fast and professional in delivering help

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