QuantumFX (General Branding) EN

Fusion Markets customer reviews

Updated: August 7, 2026
Fusion Markets
Views1774
Summary
Customers frequently praise the broker for fast execution, low transaction fees, competitive spreads for Forex and indices, and quick, smooth withdrawals. Live support is repeatedly highlighted as responsive, professional and helpful—agents like Cecille, Rachelle/Rachel Ann, Blesilda, Hanna, Kristine and Angelica receive specific positive mentions, including availability on weekends. Several users report excellent onboarding and speedy problem resolution via chat. However, there are occasional negative experiences: one user lost a trade they could not close, another experienced incorrect or unclear information from support (waiting 24 hours when resolution required 48), and a few complain about unexplained spread widening. A minor product request noted the absence of XAUJPY in MarketWatch. Overall sentiment is largely positive with strong marks for customer service and withdrawals, tempered by sporadic technical issues and inconsistent support quality.
Neofytos
09.01.2026 | 15:53

The worst company you could choose , i would recommend you to just go somewhere else , they delay your operations and also delay when you are in profit to take it out. Customer support never reaching on time .

Maria
09.01.2026 | 11:09

So far, everything went smoothly, and I appreciate the interesat on their behalf, and the fact that they are serious enough to not make you wait too long for your funds to be withdrawn into your bank account.

Vishal Mishra
09.01.2026 | 10:32

ROSE very very coopertive and supportive

Rybson
09.01.2026 | 10:07

Very fast support. I have just started but i heard good opinions and more i can say after trying the Broker.

Eduard Beniamin Raveica
09.01.2026 | 08:25

Thay have quick answer and they are trying as much to help you, I had the pleasure to speak with Rose and she has great

Azor Banania
09.01.2026 | 06:10

Jessamae is very responsive not much of a waiting time questions were all answered correct and comprehensively

SALIM KADDOUR
09.01.2026 | 05:49

I submitted my withdrawal request yesterday, but it is still pending. Also, the debit card withdrawal option is not available. The response was very quick, thank you for the support.

Bagulescu Florian Vasile
09.01.2026 | 04:03

I withdraw a few hundred Euros from my FOREX winnings weekly. This broker is very efficient processing the request! On average I get the money in my PayPal account in less than 5 hours after I submit the request. To me, this is impressive! 5 Stars from me, Fusion Markets, and you deserve it !!! THANK YOU !!!

Ryo
09.01.2026 | 03:28

Cecille was extremely efficient and helpful in resolving some issues I am facing. 5 stars.

Kamil bąk
09.01.2026 | 03:02

Low spread, fast withdraw thats all you need

BERNARDINO
09.01.2026 | 00:38

You are very supportive and fine staff

TM
09.01.2026 | 00:02

Quick and specific help, thanks Charina!

Matheus Felix
08.01.2026 | 23:48

Thanks Charina, Attentive and super patient, best service.

khadija
08.01.2026 | 23:37

Thank you for your help Angelica , and for you 'professionnalisme'

Petrus
08.01.2026 | 21:56

it was quick and super easy to get an answer to my question - great support system

hi
08.01.2026 | 20:03

Angelica and Lorenzo were of great help

Kingsley Mathias
08.01.2026 | 17:19

It's good, fast reply

SH Cheng
08.01.2026 | 15:56

Merry has helped me navigate the login of my demo account in MT5 app clearly, which the servername in the app was shown different from the credential in the email i received for some reason. She even notified me that the live account is also using the same server. Greatly appreciate her assist.

Luis Gabriel Amaral
08.01.2026 | 13:54

My questions have been answered

customer
08.01.2026 | 12:57

The best of all time

Godfrey Modise
08.01.2026 | 11:23

I had a challenge with my account and I asked fusion markets support team for help and I was assisted by Lorenzo and the service was amazing and very quick. Once again thank you Lorenzo for such quick and exceptional response.

Cristina
08.01.2026 | 11:06

Zan was a good help to me

max traderr
08.01.2026 | 10:10

Sister RACHE helped me find copy trading, thank you very much.

Jocelyn Santiago
08.01.2026 | 02:31

Satisfied.

MELCHIOR
08.01.2026 | 02:20

Fusion Markets is the best ever. Commission, spread, support, interface. Highly recommended !!

Ihsanullah Ihsas
08.01.2026 | 00:12

I had problem but Charina help me thank you so much ❤️

Phuah
08.01.2026 | 00:02

Thank you for Charina with prompt support.

Philip Oppong
07.01.2026 | 23:58

The customer attendant Angelina responded to my questions very well

Emmanuel Panchoo
07.01.2026 | 22:36

Great customer service lovely staff

BRANDON VAN MEETEREN
07.01.2026 | 21:48

Always a pleasure. Fast and easy support

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