650
Reviews
I just started using this as my broker, so far its been bliss. very easy to navigate, no complaints so far.
AVOID - THEY STEAL YOUR MONEY WITH FAKE FEES. Forex.com is a total scam. I deposited via debit card, but they sent an unauthorized international wire instead of a card refund. The wire failed, my bank (TD) never even saw it, yet Forex.com stole $65 from my balance as a "fee" for their own mistake. They hold your money hostage and charge you for their incompetence. Customer service is useless. I am filing a formal complaint with CIRO and starting a bank chargeback. Don't trust them with your money!
The absolute worst experience. Customer service is rude and incompetent. They take multiple days to respond, only to ask for documents that apply only to other countries, then take multiple days to respond again. They ask for things that were already provided the day before. Something that should take an hour takes almost 2 weeks. Use another broker.
No long delays and was assisted by an experienced agent.
Excellent support
For me, someone with no experience as a trader, it's very important that the person listens to me and tries to understand my difficulties... Nicolas S. was extremely patient and demonstrated a lot of experience in addressing and resolving my questions.
Customer Support is USA based. Sara was extremely friendly and took all the time necessary to answer my questions. Thank-You very much for your patience.
spread way to high. trading platform is too tiny
Waited half an hour in line then when it's my turn message me once and gone.This customer service sucks. Didn't help on my concern even 1%.
I’ve had a consistently poor experience with FOREX.com’s trading platform. Their system forcibly resets logins at 8:00 AM sharp, even if you logged in moments earlier. This is disruptive on its own, but it is compounded by frequent platform lag and unresponsive behavior. Orders, clicks, and requests often fail to register in real time, leading to repeated inputs, only for actions to suddenly execute all at once when the lag catches up. The most concerning issue is platform reliability during high-impact market events. On multiple occasions, during significant price movements, the platform experienced Cloudflare or login-related issues that prevented account access entirely, despite an active session. Being locked out during periods of volatility is unacceptable for any trading platform. Additionally, spreads on so-called “raw pricing” accounts will randomly and dramatically expand far beyond advertised ranges, with liquidity effectively disappearing on both sides. These events consistently occur at the worst possible times and lack transparency or justification. I trusted this platform with real trading capital and suffered losses directly tied to platform instability, login failures, and execution issues. The ongoing technical problems and associated stress materially impacted my ability to trade rationally and manage risk effectively. That level of disruption completely erodes trust. Overall, this platform feels unreliable and poorly engineered for serious trading. Based on my experience, it is not something I would trust with capital again. I am taking my loss, leaving an honest review, and moving on. The lack of quality, transparency, and customer consideration is deeply disappointing.
My experience was great because of the interaction with your very competent employee Katherine. I was also impressed at how quickly my call was answered.I might venture to say that Forex is going in the right direction because of its obvious focus on innovation,honest operation,and very importantly, the caliber of its employees and the quality of services offered to its clients.
I started using this today, it's been smooth so far. Pretty easy to navigate.
Nicolas was great on the tech support chat. He created my demo account and had all of the login information sent to me.
very helpful, patient and effective.
The prompt and excellent customer support.
Lot of thenks for your best service, especialy Ximena
very fast and helpfull support
I had issues with logging in to my account and Nicholas had me up and going in no time.
Now that Silver is at ATH, just stopping by to remind everyone that FOREX.COM liquidated my silver position, despite using 0 leverage and every cent invested was my OWN money. Always buy physical, never use these scammers!
I tried to make a Withdrawal and they asked me to do it trough my bank account. I have been going back and forth sending information for two weeks now, and it is very unprofessional and unreliable that the issue has still not been resolved. They have not give me any solutions. After 3 weeks they solved the issue making me a transfer ti my skrill account. the experience was awful.
I have account 24408867. I withdrew money from 23/12 and now it is 28/12 but still haven't received the money, they keep saying they are reviewing. I think they are trying to scam my money Be careful ------ Update Although it took a long time, the withdrawal order was processed.
Very prompt with fixing my issue, was polite and to the point. If all customer service was as smooth as this the world would be a happier place!
Made a simple deposit mistake took away my trading for over 2 weeks locked up my money. Terrible setup. Don’t use forex if you want to trade and make money
This is bot is nice and work smoothly without any issues and problems, and Mr Adam so nice man and helpful on anytime. Thanks for your support and effort to me 🤗
Service was fast and friendly.
Garbage to open an account with you guys is horrible you guys ask for soo much paper government things and I open an account with multibank soo easy and I already made 300 dollares on top of my 100 dollares deposit....garbage that's all I have to say about your corporation
Location - In particular, regulations in Indonesia must be fulfilled immediately to increase my and my colleagues' trust. Deposit and withdrawal processes are also efficient and timely. My withdrawal totaled $38,000 without any issues, which is good for the 2021 to 2025 range! Although the account opening requirements are quite strict, the overall security and user experience make FOREX.COM highly recommendable. As of right now, I have been loving working with FOREX.COM, they have been accurate, amazing at answering any questions I have, regardless of how small they may be. I would recommend them just!!!
I am still on demo learning how to trade. What I have to say is the platform is user friendly and works well. Their support is awesome every time I needed them. I have zero complaints so far.
Juan answered all my questions and helped me complete my task.
My recent experience with FOREX.com’s support team was excellent. I contacted them via live chat and was assisted by Nicolas S., who handled my inquiry with professionalism and clarity. The response time was fast, and the agent provided precise information regarding my account questions. I truly appreciate how FOREX.com prioritizes customer communication and maintains an efficient support structure. The platform is user-friendly, and the staff shows genuine commitment to helping traders resolve issues quickly. Overall, I’m very satisfied with the level of service received. FOREX.com continues to demonstrate reliability, transparency, and a high standard of client care—qualities that make it one of the most trustworthy brokers in the industry. Highly recommended.