289
Reviews
Exodus & N.Exchange are Scammers who work together! Dont Swap anything here! They steal your funds and dont answer.
All the best, thanks
The REAL person immediately identified the issue (my lack of understaning) and had an easy fix (my education). :) The bot was useless and a frustrating waste of time.
Immediate response to my question, by a human trying to be helpful.
Your staff was prompt and their advice/instruction was clear and easy to understand. I was able to clear up my issues on my own with their guidance !!
Superior Customer Support
Great customer service A++++.. I thought i lost some of my crypto and they helped me get it back and walked me through it step by step.. thanks
Rapid, efficient suggestions that led to the desired solution for the issue that needed to be addressed.
On October 31, 2025 I initiated a USDT→BTC swap via Exodus Wallet. Exodus has partnered up with Cripto Intercambio and utilizes them for the internal swap in the amount of $8,401.06 USDT. The end user has no choice in this selection. The swap reports as "Failed" I contacted Exodus only to recer me to Cripto Intercambio. They then requested me to complete KYC. I completed all KYC (name, DOB, driver’s license front & back, facial scan, proof of source of funds and the transaction hash. They then began requesting 2500.00 to release the money. That is when I knew it was a scam. Exodus knows all of this and refuses to help me retrieve my hard earned Crypto. I am now closing my wallet and removing all crypto from that wallet.
Dont make any Swaps here. Your money will be FROZEN even after KYC
It took some time to get the person who really explained how to solve my problem,but then it was perfect.
This works and will use later
. Exodus refuses to help me get my funds back from the exchange. My funds were blocked in April 2025. After the transaction was blocked in my Exodus wallet, I contacted Exodus and they gave me a link to the exchange that blocked me. I contacted the exchange and they asked me to complete KYC and provide proof of the legality of my funds. Everything was provided quickly. And now, three months later, the exchange is offering to return only 1.13 ETH instead of 3.08 ETH, and I did not agree. It has been more than six months now, and the exchange refuses to return anything to me, even part of my funds. When I write to Exodus and complain about the exchange, I receive messages like this: "Hello, We appreciate you getting back in touch. Since Exodus did not process the swap, we are unable to assist any further from our end. You will need to work with Cripto InterCambio to reach a resolution. This will be our last email regarding this order. Best regards." In other words, they don't care about their customers' problems and the fact that customers have been suffering without their funds for more than six months! I have all the evidence and correspondence, and I can provide it if anyone is interested.. Answer Exodus : Reply from Exodus 2 days ago We appreciate the heads up. Exodus itself is a self-custodial wallet, so all swaps from your wallet are serviced through third-party API providers. In this case, working directly with the swap provider should help facilitate your pending swap. Thanks for hanging in there 🙏 -VF My question to Exodus: So any scammer can join you on Exodus and deceive people, and you will protect that scammer? Criptointercambio - Scammers, and you can see that from the reviews! I provided them with all the data for verification, they have already spent my funds on other exchanges and now they are not saying anything specific. I am surprised why you are still working and continuing to deceive people.
They’re thief’s who’s using exodus should remove their money because they just take all my money without any trace
The advice was prompt and to the point which was so very much appreciated. I feel like the support at Exodus has your back in the sometimes confusing world of crypto.
I had 200+ xrp stolen how can even be possible with all the passwords ?? Dont use this site
Consistent replies from various team members who understood my challenges and worked with me to solve the issue.
Exodus ripped off Monero holders and lost balances!
Quick responses, very patient working with me on understanding the product.
My issue was responded to quickly along with guidance for resolution, on the weekend!
Thank you for your quick and fast assistance. A huge positive!
I'm new to crypto and appreciated feeling valued by your support team even though I asked very basic questions which, I might say you answered in terms I could easily understand and has thus helped me to be a little more bold with my investing.
Tech person was very helpful and experienced. Great job.
Your team was responsive, attentive and patient and persistant to help me through the process until it was resolved. They worked with me until I was good, that is a rare thing these days the Exodus team is outstanding!
Remove all your funds immediately. I have used exodus for the last 8 months, just holding not selling. Checked it this morning to find all over 10k has vanished from my account. Contacted support with no success. People say I must have given my phrase out which is impossible as it is still on a piece of paper in my wallet in my back pocket. Exodus is compromised. Wouldn't surprise me if it's exodus themselves taking people's money. 10k might not be a lot to some people but it was all the savings I had for my kids when they're older. Devestated .
perfect & nice & fast
Great wallet to use! Easy to navigate, whether holding, swapping, or buying crypto. Had a question for support, and they responded quickly and with good input.
I recently experienced problems sending some USDT. I contacted Exodus Support via E-Mail and received a reply in less than an hour. Having not sent this particular crypto before, a fix was explained to me and with their help I made the transaction successfully. Great Support and perfect outcome. Very Happy. 😃
I was provided with excellent advice. This advice assisted me to avoid sending my funds to scammers.
Have used their wallet for quite a long time never had any issues. Was my first choice that was recommended by friends in the self custody wallets options. Had been having issues with my LTC not loading and not being able to send transactions every now and then and Jason really helped me figure out the issue and explained the cause. For a free customer using their services I was amazed with the average 10-15mins response time for each mail from support, hats off to them and in the end my issue got sorted too.