QuantumFX (General Branding) EN

EBC Financial Group customer reviews

Updated: August 31, 2026
EBC Financial Group
Views2487
Summary
Reviews are mixed. Many users praise EBC for responsive, helpful customer support, a user-friendly and intuitive platform (including MT4 compatibility), fast execution, reasonable fees, stable connection, useful tutorials and market analysis, copy‑trading community and a broad product selection—making it attractive for both beginners and experienced traders. Several reviewers report a long, trouble‑free experience and note awards and perceived reliability. However, serious complaints include repeated deposit declines, requests for clearer monthly deposit limits, slow or unsatisfactory resolution from support in some cases, and multiple allegations of fraud: inability to withdraw funds, prizes and winnings not received, demands for more money, and accusations about the broker’s licensing and legitimacy (conflicting claims about Cayman/FCA status versus being a Chinese company with no CMA). Minor issues mentioned are occasional technical glitches and a desire for more deposit options and a proprietary app. Overall sentiment is polarized between strong operational praise and serious trust and fund‑access concerns.
Sofia Morton
13.08.2026 | 15:17

A whole lot of negative reviews yet the customer service keeps responding and trying to sugar coat things, this is definately a no go area. CPWSC

Alysha Sky
09.08.2026 | 15:34

Trust them and end up in debt. Without Proxen~~Binders help, I would be on the street with no dime to my name.

Dan
09.04.2026 | 17:08

Yes EBC broker is a big scam. Chinese company with no CMA. I won 7500 Kenyan shillings in Naivas vouchers but didn't receive even one cent. What surprised me is that I did not deposit or trade during the competition,which started on 1st November until 9 January this year. So explain to me why you used my name in the grand prize draw? And who ate that 7500? I last deposited on 9 April 2025 and last traded on 22 May 2025 The scammers at this broker can check my account.X3607741 I should never have trusted Craven with my money. EBC is a scam.

Jordan Fletcher
19.01.2026 | 07:51

Great for both beginners and experienced traders. Easy to use but packed with features, PERFECT!

David son
05.01.2026 | 13:22

EBC truly puts traders first. Their support team is consistently responsive and supportive, and they make you feel genuinely values rather than just another account.

Alaxa
10.12.2025 | 18:33

If you're looking to get serious about trading, EBC is the place to be.

Yorame Deylen
23.11.2025 | 20:05

Execution speed is great, but I just wish they had more deposit options.

FRANCIS IKEGBUNAM
22.11.2025 | 21:55

What then is the PRECISE LIMIT(specific amount) for each channel for each month. I await the new month which is just a week from now and expect my deposits not to be declined moving forward. As I would not want to post attachment proofs of the decline to my deposits and acceptance to my friends on same channel. As this is the only issue I see wrong with your services so far. They have repeatedly declined all my deposits for trading. The question is how does one trade without deposits. Mailed customer care and for over 48 hours they have kept saying they are trying to resolve it. I am still waiting for it to be resolved.

Steven
26.10.2025 | 14:58

I had some doubts about reliability, but after using it for a few weeks, I am impressed by how stable and fast it, even during peak trading hours.

D. Amber
30.09.2025 | 20:01

Was hesitant to switch, but now I wish I had done it sooner.

John
09.05.2025 | 09:02

I passed the verification by providing my passport and bank statement. However, after I've made my initial deposit, EBC asked me to provide my Visa Card details. 1. No brokers has ever asked my credit card details. Why do I need to provide? 2. I was already verified, in the future, are you going to bring additional excuses to over turn my verification? 3. After I made my initial deposit, my card got blocked by my bank, likely EBC's payment processor's bank is in Kenya Africa but the EBC is located in a different country. I'd to call my bank to get it unblocked. " Account verified successfully Dear Valued Client, We are pleased to inform you that your account Pxxxxxxx has been verified successfully. Click here for more details "Quick Login" Button! " " Dear valued Client, As part of our compliance procedures, we require you to provide us with a copy of your credit card document for identity verification purposes. This document will help us ensure the security of their account and maintain regulatory compliance. "

Principio Pagnotto
26.12.2024 | 21:53

EBC's platform is packed with useful features but could be more beginner-friendly. Once I got used to it, the tools helped me make smarter, quicker decisions.

Lara Tier
12.12.2024 | 23:17

I truly felt my funds were in good, reliable hands.

Ethan Miller
10.12.2024 | 03:04

It's great to know EBC has a Cayman license. I might consider offshore trading in the future for better returns.

Gabriella Torres
09.12.2024 | 07:33

It's super easy to use! I figured out how to transfer funds and place orders in just a few minutes.

Kaito
09.12.2024 | 01:53

User-friendly platform and efficient customer service team. Appreciate the pleasant trading experience.

Destiny Edwards
09.12.2024 | 01:02

I primarily trade gold and oil. While there are occasional technical glitches, the platform runs smoothly and reliably overall.

Marcel Becker
08.12.2024 | 21:07

The features are very straightforward. Easy to navigate, even for someone who's not a pro at trading.

Margaret
07.12.2024 | 07:44

As a newcomer to EBC, I received all the guidance and support I needed. A friend was a victim of broker fraud, so I prioritized credibility over discounts.

Nicholas Moore
15.10.2024 | 17:53

EBC is FCA-regulated, has reasonable fees, and a super stable connection.

Nathan Juan
13.10.2024 | 22:38

I've been copy trading with EBC for a while now, and I've found some amazing signals in the community that have helped me earn some extra profit.

kevin connelly
01.10.2024 | 05:36

ITS A SCAM YOU CANNOT WITHDRAW ANYOF YOUR FUNDS ANY PROFITS ARE FALSE APP DO NOT TRUST THEM JUST ASKING FOR MORE MONEY TO LOOSE

Joshua
28.09.2024 | 22:49

I'm pretty new to trading, but EBC has tons of up-to-date market news and analysis that have been really helpful. I also love that they have a copy-trading community where I can follow signals from experienced traders.

Lori Mikkelson
27.09.2024 | 22:52

EBC is one of my favorite platforms – they have a huge selection of products to trade and the fees are really reasonable.

Denise Misik
26.09.2024 | 02:59

EBC's support team is awesome - they're always there to help and I feel like I can really count on them!

Emily Lynn
22.09.2024 | 23:26

MT4 offers a sophisticated trading system with a clear interface, easy-to-use tools, and powerful plugins. EBC's decent services perfectly complement the classic.

Michelle
21.09.2024 | 04:06

I'm relatively new to EBC. There are a few issues, but a proprietary app could enhance its appeal.

Richard Hall
19.09.2024 | 01:25

Customer support handled my concerns professionally, which is a big plus for entry-level traders.

Norma V
13.08.2024 | 21:49

They have made several tutorials for customers on YouTube. Very sweet.

Juniper Hill
06.08.2024 | 23:51

An intuitive and efficient platform.

Load more
Page loaded in 164.00 ms