Doo Prime customer reviews

Updated: April 2, 2026
Doo Prime
Views3205
Summary
Most reviewers accuse DooPrime of being a fraudulent or untrustworthy broker, citing serious withdrawal issues, frozen accounts, and withheld profits. Many traders report that even after making verified profits or depositing funds, their withdrawal requests remain pending or are rejected without explanation. Several claim their balances were reduced or funds deducted without notice, and customer support often stops responding after escalating complaints. Some users also state that DooPrime falsely accuses clients of “bonus manipulation” to justify blocking withdrawals. Others report technical issues, slow verification, and poor communication. A few positive reviews mention good trading tools, quick withdrawals, and responsive service, but these are strongly outweighed by the numerous reports of scams, non-payment, and unethical behavior. Overall, feedback reflects deep mistrust, warnings about lost funds, and calls to avoid the broker.
John Benton
18.01.2026 | 13:59

The interface is clean and easy to navigate. I like how fast trades go through, even during busier sessions.

Cynthia Cronin
17.01.2026 | 16:18

Mostly a good experience with fair pricing and stable performance. Occasional minor delays, but nothing that really impacts usage.

Alisa Ramirez
16.01.2026 | 15:10

Fast, stable, and easy to use. No complaints so far.

Sarfaraz Rasheed
16.01.2026 | 07:32

My funds were deducted but never returned. D Prime confirmed via email that the transaction was processed through their system, yet later stated that the funds were never credited to their merchant account and were internally reversed by their payment provider, FrillPay. Despite this, no refund has been issued to me by either party. As a customer, I am being redirected between D Prime and FrillPay with no resolution, no refund, and no clear accountability. Internal disputes between a company and its payment provider should not result in customer funds being withheld. I have full email communication and transaction evidence to support my claim. I am still awaiting my funds. I strongly advise potential users to proceed with caution until refund and dispute-handling processes are improved.

Megan Gregory
15.01.2026 | 15:42

I’ve had a pretty smooth experience so far. Execution is quick, spreads look reasonable, and the platform feels reliable.

Anas Bin Wali
14.01.2026 | 12:11

Very third class broker. Their processing system is very slow. I made withdrawal my amount and now after 24 hours i didn't get yet. I'll never recommend this broker to anyone.

TOLGA KARTAL
14.01.2026 | 02:54

​I am writing this to warn every trader about the predatory and unethical practices of Doo Prime (Accounts: 9943690, 9945902). My experience proves that this broker is only "reliable" as long as you are losing money. The moment you become a successful, high-volume trader, they will find excuses to seize your funds. ​1. The Deceptive Process: For months, I traded with this firm without any issues. They sent me Daily Statements and Monthly Reports every single day. They monitored my account, saw my strategy, and even previously approved and paid out $999 in trading profits. Everything was "compliant" in their eyes as long as the amounts were small. ​2. Sudden Account Seizure & Profit Voiding: On January 13, 2026, after my total balance reached $10,544 USD, they suddenly sent me a cold email stating they were closing my accounts and voiding all my profits. They used a generic and baseless excuse of "price flaw exploitation" (citing Clause 6.2 of the Client Agreement). This is a blatant lie to avoid paying a successful client. ​3. The Evidence Against Their Claims: ​Manual Trading & Market Risk: My trading logs clearly show a consistent pattern of manual transactions. I used Stop-Loss (SL) and Take-Profit (TP) orders on almost every trade. I took genuine market risks and incurred many losing trades. "Exploiting technical flaws" does not involve taking intentional losses or using manual SL/TP executions. ​High-Volume & Commission Payer: I have paid approximately $1,700 USD in commissions to Doo Prime. I was a legitimate, revenue-generating client, not a "system exploiter." ​Previous Approvals: By sending me daily reports for months and paying out my previous profits, they confirmed my trading was compliant. A broker cannot suddenly claim "fraud" just because a client’s profit grows. ​4. Cutting Communication & Deplatforming: The most dangerous part of their operation is how they handle objections. As soon as I challenged their decision with professional evidence, Doo Prime disabled my Client Portal access. They did this deliberately to prevent me from downloading my own trading history and to hide the evidence of my manual trades. They even stated they would "no longer correspond" on this matter. This is classic "scam broker" behavior. ​5. Regulatory Action Taken: I have already filed formal complaints and provided my daily statements to: ​VFSC (Vanuatu Financial Services Commission) ​MAS (Monetary Authority of Singapore) ​Final Verdict: Doo Prime is a dangerous broker for any successful trader. They will manipulate their "Client Agreement" to seize your money the moment you make a significant profit. If you have funds with them, withdraw immediately. I will continue to expose this matter across all global forums until my $10,544 USD is recovered. UPDATE (14.01.2026) - RESPONSE TO DOO PRIME'S GENERIC REPLY Dear Danielle and Doo Prime Team, ​I have already sent multiple detailed emails to your 'en.support' and 'compliance' addresses, but my emails are being bounced back/blocked, and my Client Portal access remains disabled. ​It is hypocritical to ask me to 'submit a ticket' or 'send an email' while you have deliberately cut my access to the portal and blocked my communication channels. If you are truly sincere about reviewing this through 'appropriate channels,' you must immediately: ​Restore my Portal Access so I can access my legitimate trading data. ​Unblock my email address and provide a direct contact from your Compliance Department. ​Address the seizure of my $10,544 USD which you took without providing a single piece of technical evidence. ​Until my funds are restored, I will continue to update the MAS (Singapore) and VFSC (Vanuatu) regarding your refusal to provide a transparent dispute resolution process. I am not seeking 'support'; I am seeking my stolen profits. ​Account IDs: 9943690, 9945902

Elizabeth
13.01.2026 | 22:01

I started using D Prime to trade commodities, and I've been impressed with how easy it is to manage multiple trades. The platform's layout makes navigating various assets seamless. My only wish is for more detailed market analysis features to accompany their already strong tools.

Doris
12.01.2026 | 21:57

D prime has transformed how I approach trading. Their ultra-fast order execution allows me to act on market fluctuations with incredible precision. I've never had such confidence in my trades, especially during volatile periods. It's been a smooth journey with this platform.

Pierre Saligny
12.01.2026 | 11:47

Good experience so far, especially with spreads and stability. A few UI tweaks would make it even better.

dtrump
11.01.2026 | 13:42

I would advise caution. A client case involving Sarfaraz Rasheed has received no response from either side, despite repeated attempts to get clarification. Silence in such matters damages trust and raises concerns about accountability.

Mujtaba Rana
11.01.2026 | 12:26

One of my friend deposited and it's 5 days no sign of deposit. Binance pay and usdt are removed not coin q is available that is clarifying that transaction is done but the TXID is changed from the platform. Doo Prime support is saying that transfer wallet is not their. Worst broker

Cayson Lowery
06.01.2026 | 23:08

Good broker. Stable platform, good analysis tools. The Man Utd deal means you see the logo everywhere, but it's whatever. My IB rebates sometimes come through not instantly, but they're correct. My main gripe is the app. It's functional but feels old. Fix that and it's 5 stars.

Justin Thompson
05.01.2026 | 12:25

D Prime's focus on professional traders is clear from the start. Their high-leverage options, fast execution, and zero-swap accounts have all contributed to my trading success. I've been able to scale my strategies more effectively with their support, and I'm planning to stick with them for the long term.

Somchai
01.01.2026 | 22:25

Made a withdrawal this morning to my card, it was approved in under an hour. The friendly support and reliability is why I stick with them.

Đạt Trần Thành
30.12.2025 | 10:32

I encountered a problem on my platform; it was a technical error. Five days prior, a similar unusual incident occurred on my trading account. I have full evidence and a commitment from the platform to disburse compensation, but they are now avoiding and delaying the resolution process. Accordingly, on August 13, 2025, I transferred funds from trading account 60033341 to my wallet to withdraw money, but it showed 00 USD even though my account had a balance of several thousand dollars and no orders were active at that time. I immediately reported this issue to MIB for resolution and received a response that this was a rare case and only I and a few others experienced this problem. The next day, August 14, 2025, I was able to transfer funds from my trading account to my wallet and withdraw as normal. Nothing unusual happened until August 18, 2025, when I placed two sell orders with stop loss and take profit on the same account 60033341 based on a signal from MIB D Prime, after which I turned off my computer and went to work. Upon checking my phone, I discovered that eight additional transactions had occurred, resulting in the loss of $7911 USD from my account. I immediately reported the issue to the D Prime team, but only received responses promising prompt resolution. However, as of December 30, 2025, I have still not been contacted regarding the compensation disbursement as promised by the D Prime team. I have continuously communicated via email and live chat as provided by D Prime, but only a few of my requests have been responded to, and there are signs of delays to avoid compensation. I have not seen any proactive action from the D Prime team. Notably, on November 8, 2025, D Prime confirmed my compensation request and committed to disbursing the funds by November 10, 2025. But until now, that's just a commitment; I haven't received any contact from the platform and haven't received the funds as promised. I have gathered all relevant documents and evidence and I guarantee that all the issues I've raised are true and well-founded. Client ID at D Prime: 730235

Ashfaq Khan
30.12.2025 | 10:18

D prime is scam brokers and every mentor who's promote this broker stay away from also from that mentor actually in September month i deposit 400+ usdt and claim 100% tradable bonus when i lost my actual amount deposit amount my trades closed tradable bonus didn't give me any support when i contact live chat i have all proof available there live chat representative accept yes it's tradable bonus but they didn't solve my issue when i contact my account manager they said you applied for margin bonus before deposit i also contact live chat for promotion running or not they said you are eligible i have proofs also another when i deposit D prime scam and there accounts managers are very rude there behaviour are not professional

Mohsin Bashir
29.12.2025 | 16:08

I deposited $100 with DooPrime and legitimately traded my account, earning a profit of approximately $185. After submitting my withdrawal request on 23 December, my funds were left in “pending” status for 7 days with no valid explanation or timeline provided. Only after this unreasonable delay did DooPrime respond on 29 December, accusing me of “bonus abuse” and unilaterally deducting USD 185.33, effectively confiscating all my trading profits. I was informed that only my initial deposit could be withdrawn. The allegations made against my account were vague, generic, and unsupported by transparent evidence. No specific clause, no detailed trade-by-trade explanation, and no prior warning were provided. Instead, DooPrime relied on broad language such as “irregular trading activities” and “risk-free strategies,” which appears to be a convenient justification used after a withdrawal was requested. From a legal and compliance perspective, this behavior raises serious concerns: Profits were removed retroactively Withdrawal was delayed without justification Disciplinary action was taken without due process or clear proof Decisions were based solely on internal discretion, with no independent review This conduct undermines basic principles of fair trading, transparency, and client protection. ⚠️ Warning to other traders: Avoid using third-class brokers like DooPrime. If you become profitable, your earnings may be labeled as “bonus abuse” and confiscated without proper explanation. A broker that only allows losses but punishes profits cannot be trusted. My experience has been financially and emotionally distressing. I strongly urge traders to choose well-regulated brokers with transparent withdrawal practices, not firms that change the rules once you request your money back.

Nguyen Minh Hieu
29.12.2025 | 08:36

Review Update Just look at the automated replies they give to everyone they scammed. These scammers need to SHUT DOWN. They are stealing people's money. I asked them to deduct what they wanted to deduct and unblock my account but they ignore me and my account is still locked. Negative Reviews don't help. If you really want to take action, follow up with a lawyer and submit a complaint with the Regulator and the Police. They ask you to submit a ticket. I did that and it has been 2 weeks, with multiple attempts on live chat. They ignore you and steal your money. Don't trust their positive reviews here, THEY ARE ALL FAKE.

Rupa Sharma
24.12.2025 | 07:09

A complete third class and unreliable broker. I don't recommend this platform. I recently opened account with this broker on last week, deposited 230 $, I had signed up for their 100 % DEPOSIT Bonus upto 100 $ which they did not give. They had been sending msg that their relationship manager will call me and look into it. The relationship manager caller me and told that she will credit deposit bonus within some minutes however the bonus didn't even came through in 5 working days. They closed one of my trades without any notice. Stay away from such nonsense and fraud brokers. Many youtubers recommended to get referral bonus, stay away

Thanos
19.12.2025 | 19:12

Totally scammer I just deposit fund into their wallet and I can't received it and they don't give me a reply

Sergen Reyhan
11.12.2025 | 09:55

I opened an account with Doo Prime (Account No. 9934313) and traded manually without using any bots or automated systems. My total net profit since opening the account was very small, yet on 27 November 2025, the broker suddenly deducted around USD 6,000 from my account, claiming “Spread Cap Abuse.” They also stated that they would deduct a total of USD 8,917.8, even though my account never earned such profit. This accusation is not supported by any evidence. My trade history contains normal manual trading only, and I have never exploited any quotation defects. The next day, 28 November 2025, during the Thanksgiving period and CME outage, Doo Prime’s platform showed a wrong and off-market price spike on XAUUSD that did not exist on other major brokers. Because of this incorrect price feed, my 2-lot BUY position was instantly stopped out, causing a large loss that should never have happened. I contacted the support team multiple times, but they stopped replying completely. No investigation, no explanation, no compensation — nothing. At this point, I have formally reported the case to the Vanuatu Financial Services Commission (VFSC), since the broker refused to respond or provide transparency. Update 1 - It has been almost 2 months since this happened. I have submitted tickets, and send emails also tried to contact from live chat. There is still NO REPLY regarding this issue. Those who are trading with Doo Prime or who are thinking to open a new account - THINK TWICE!!!... I have also formally reported the case to the Financial Services Commission of Mauritius. I will update this review according to their feedback.

王文洋
29.11.2025 | 06:21

I deposited $2100 and made $1735 through trading. When I applied for a withdrawal, the request was never processed. I kept contacting customer service, but they kept telling me to send an email request, which I also didn't receive a reply to. They ignored me when I contacted customer service again. This is a fraudulent platform, and I'm so upset that I encountered such a platform. What a damn scam company! I've kept all the chat logs and withdrawal records, and I will continue to complain until this platform stops harming the public!

William VQ
27.11.2025 | 22:59

This is one of the worst brokers I’ve ever dealt with. They only caused me to lose time and money. Their account managers often disappear and show no concern for your investments, and customer service fails to resolve issues. Eventually, they even stopped responding to my messages. I absolutely do not recommend them.

Amos Nana Ansah
25.11.2025 | 08:58

Subject: Urgent Demand for Immediate Release of Remaining Capital – Account 20008240 Dear Doo Prime Compliance Team, I am writing regarding the notice dated 19/11/2025 concerning my account 20008240. Your decision to void my profits while simultaneously counting all losses against my deposit is unacceptable, inconsistent, and raises serious concerns about fair dealing. I deposited USD 1,551, yet you issued a balance of –1,227 USD, effectively recognizing losses while retroactively erasing gains. This practice is neither transparent nor aligned with proper regulatory standards. I categorically deny any involvement in prohibited trading activity. All trades were executed using your platform’s live pricing with no manipulation or misuse of system vulnerabilities. Your actions appear arbitrary and constitute an unjust withholding of client funds. I am formally requesting: Immediate release of my remaining capital up to the full value of my initial deposit, without delay. A complete and verifiable explanation, including timestamped trade logs and evidence supporting any allegation made against me. If this issue is not resolved promptly, I will escalate the matter to all relevant regulators overseeing your entities. This includes a full complaint dossier detailing the deduction, the financial impact, and the lack of proper justification. Regulators I will be notifying: Hong Kong – Securities & Futures Commission (SFC) License No.: BSM562 Seychelles – Financial Services Authority (FSA) License No.: SD090 Malaysia – Labuan Financial Services Authority (LFSA) License No.: MB/23/0108 Vanuatu – Vanuatu Financial Services Commission (VFSC) License No.: 700238 Australia – ASIC (Australian Securities & Investments Commission) License Nos.: 222650 & 444062 I expect confirmation of the release of my capital within 48 hours of receiving this email. Thank you for your prompt attention.

Marian
20.11.2025 | 21:47

If zero stars were an option, that’s what they’d get. I was fully KYC-verified with no issues for over 9 months. The moment I made a big profit and requested a withdrawal, my account was instantly suspended with the excuse "I violated the T&Cs.” I didn't do anything. Support was completely useless; every response was copy-paste nonsense and they clearly had no intention of letting me access my own money. It felt like they were just trying to keep the funds forever. I refused to give up. A family friend who’s been through something similar told me exactly who to contact and what steps to take. With her guidance I finally regained access to my blocked account and withdrew every cent of my profits. These people are scammers plain and simple. Don’t let them steal your money. This happens to you, don’t just sit there and accept it. You can get yours too. Stay far away from this thieves

User
27.10.2025 | 08:37

Dooprime scammed me out of my $9856 profit. I closed my trade in profit right before market close, but when the market reopened, they wiped it out and stole everything. I urge everyone reading this to stay far away Dooprime is the biggest scam broker operating today. I won’t let these thieves keep my profit. After digging deep, I found a way to withdraw my funds from them. Don’t trust them. Thieves.

Ubaid Khan
23.10.2025 | 11:30

Hello, I am Abdul Ahad. I am an experienced forex trader. My withdrawal id 4671549 amount 678.38$ was declined after 24 hrs. wait doo prime support said my withdrawal will be available after pending deduction .After some time my all amount 628.38 is deducted from my account without any notification and only 50$ remaining in my account. I contact several times to their live support and even sent many emails at en.support dooprime.com but there is no response from Dooprime. Dooprime is totally scam broker .please beware of this fraud broker. They will never give you withdrawals .they only want deposit from us. I am really worried about my withdrawal. So please someone help me with this matter and I need my amount 628.38$ back from dooprime . Otherwise I will highlight and raise my voice in all social media platforms Trust Pilot and wiki fx about this scam of doo prime about my withdrawal amount 628.38 $ deducted from my wallet without any reason. Abdul Ahad Do prime Client id 1784049 withdrawal id 4671549 amount they fraud with me and deducted from my account 628.38$ Doo prime replied that they have already give my withdrawal but they are big lair & thief scammer deceiver they give me only 50$ out of my total 678.38$. they deducted my 628.38$ from my wallet without any reason and I have already sent many emails to their support but they are totally not responding to any emails of mine. I am going to take legal action against doo prime. DOO PRIME BIG LAIR THIEF SCAMER DECEIVER DOO PRIME BIG LAIR THIEF SCAMER DECEIVER DOO PRIME BIG LAIR THIEF SCAMER DECEIVER

Vincent Clancy
17.10.2025 | 10:16

We have been unable to withdraw our own funds from DooPrime for several weeks. In total around $10,000 Both our trading wallet and IB wallet show balances of several thousand USD that remain blocked, and every withdrawal request just stays in “pending” status without any explanation. Our account manager completely stopped replying, and when we contacted DooPrime support, they said the issue was “escalated to the relevant team” on September 27th. Since then, no updates, no feedback, and no resolution at all. We’ve already sent multiple follow-ups and a final formal notice to their compliance department, but still nothing. This is unacceptable for a company handling client money. We can prove every detail with screenshots, transaction records, and emails, everything we’re saying here is 100% real and fully documented. We are now preparing a formal complaint to the Financial Services Commission (Mauritius) and will take legal action if this situation is not resolved immediately. Anyone considering DooPrime should be extremely careful. The lack of transparency and response when funds are involved is alarming. UPDATE WITH RESPONSE TO THEIR RESPONSE: That statement is completely inaccurate. We have not received our funds. The withdrawals remain in “pending” status and have never been processed. We have all the evidence — screenshots of the platform, withdrawal attempts, and emails confirming that DooPrime “escalated the case” on September 27th with no resolution since then. We have already sent multiple emails , but we receive no response whatsoever. The communication simply stopped after the initial message from your team. Please stop publishing misleading information publicly and provide an actual solution or direct contact from your compliance or finance department. We are keeping a full record of all communications for the official complaint being filed with the Financial Services Commission (Mauritius) this week.

Francis
17.10.2025 | 02:56

Never trust that broker—completely unethical! Gratefully, “Trade claim. Or g” retrieved £46,100 effortlessly.

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