DIF Broker customer reviews

Updated: November 18, 2025
DIF Broker
293
Summary
Several reviewers raised concerns about DIF Broker’s transparency and customer service, particularly criticizing the lack of a publicly available fee list and unclear policies regarding account custody and third-party involvement. Attempts to obtain fee details were unsuccessful, leading to suspicions about data collection practices. Customer support was described as unhelpful and evasive when asked for clarifications. However, a few users mentioned positive experiences with external service assistance, highlighting effective problem resolution and successful fund recovery through other intermediaries rather than the broker itself.
Geoffroy Vuatrin
14.10.2025 | 05:14

They put the entire matter in shambles. "“verdictclaim”" was the one who took responsibility and handled my withdrawal

Crystal Ward
07.10.2025 | 06:34

Trapped $272k felt unreachable, all thanks to the effort of AMPLE ~ EDGES it made them available

Martha Tapia
10.07.2025 | 19:25

Tusheanrays exceeded my expectations after a disappointing experience here

Betty Stewart
28.05.2025 | 20:08

Lein felderS backing was outstanding. They were very helpful in resolving my issue with the tokens, and I highly recommend their services.

Anna Civolani
24.07.2023 | 13:57

(EN) 1st red flag: Unlike other reputable brokers, DIF doesn't provide the complete fee list on their website. They require registration promising to email the full fee list, but... 2nd red flag: I registered to receive the fee list, and got nothing. Are they more interested in selling data than acquiring new clients? 3rd red flag: The documentation on the website only states that "DIF Broker uses third parties to register or deposit clients' Financial Instruments in one or more open accounts." It's not clear whether "open accounts" mean omnibus accounts or not. 4th red flag: questioned if custody is based on omnibus accounts, Mr. João from customer service only copied and pasted the paragraph that says "one or more open accounts," without providing any other information. Is it ignorance or unwillingness to disclose more details? --- (PT) Primeiro mau sinal: ao contrário de outras corretoras de confiança, a DIF não disponibiliza o preçário completo no site. Exigem um cadastro de email e telefone para enviarem o preçário completo, porém... Segundo mau sinal: cadastrei-me para receber o preçário e nada recebi. Estarão mais interessados em vender dados do que em conquistar novos clientes? Terceiro mau sinal: a documentação disponibilizada no site diz apenas "A DIF Broker utiliza terceiros para registar ou depositar 'Instrumentos Financeiros' de clientes, numa ou mais contas abertas." Não fica portanto claro se a custódia baseia-se ou não em contas omnibus. Quarto mau sinal: questionado sobre se as contas são ou não omnibus, o Sr. João, do atendimento ao cliente, dignou-se apenas a copiar e colar o parágrafo que diz "uma ou mais contas abertas," sem dar qualquer outra informação. Será desconhecimento, ou má vontade?

Alojzy
11.05.2021 | 10:23

Simple advice: just try them. You'll be happy :).

Page loaded in 207.00 ms