Crypto Trade Club Ltd customer reviews

Updated: April 2, 2026
Crypto Trade Club Ltd
Views96
Summary
Reviews are mixed: several users praise the broker for professional, proactive account management, fast execution, tight spreads, user-friendly platform and broad access to securities including stocks, ETFs and cryptocurrencies, with standout customer service and named account managers like Mario Farella. However, multiple reports describe serious problems with withdrawals and support: personal advisors becoming unavailable, phones and emails unresponsive, unexpected extra procedures and fees, and blocked payouts. Several reviewers allege outright fraud linked to domains such as cfd.cryptotradeclub.ltd / cryptotradeclub.ltd (and variants), recounting a pattern of initial positive trading results followed by demands to pay bogus “unlock” fees (one report mentions being asked to pay $2,200 to a non‑Coinbase address), phishing attempts, and refusal to process withdrawals. One victim says they were steered to buy a “Coursados” trading course via Klarna and later had to deal with advisors named Chloe and Alex; another recovered the initial €250 through Klarna. Users warn the company is not verified on Trustpilot, claim they have reported the operation to regulators (Consob, FCA) and urge others to avoid depositing funds, verify official addresses, and pursue complaints or chargebacks to try to recover money.
Ashley Joanna
07.03.2025 | 04:35

Say less…. 🤫Go to the organization on my pic or name tag to file a compIaint for a refund.

Anonymized User
02.03.2025 | 05:13

After submitting a complaint through the profile picture name tag, I managed to regain my stolen funds.

go to .. Jurismend ,com
09.08.2024 | 10:09

stay clear off them, they have no integrity and would never allow your payout.. i fell for it but was able to get help through the website on the my name section.

Virgilio
25.07.2024 | 18:50

Through this company - although obscured throughout Europe - a gang of scammers still operates, a real branched association of counterfeiters. I have already taken steps to report it to the Italian and UK authorities and have already notified Consob and the FCA. Anyone who wants more information (names of scammers, companies they rely on to operate counterfeits, exchange addresses, wallet addresses and much more) can contact me. THEREFORE BEWARE, THIS IS A SCAM WITH A STUNNING BUSINESS TURN.

Katja jkksIhscaKiiski
07.03.2024 | 16:15

SCAM ALERT! I signed in to their trade platform cfd.cryptotradeclub.ltd and everything was all sunshine at the beginning. I put minimum 250 € and I was guided by Chloe to pay it by buying Coursados traiding course. I got my own advisor Alex and we practised traiding and got a little profit from Forex deals from here and there. After a week he introduced finance program, that if I continue like this after a year there would be 1088 € at my account. But if I invest more it would be much bigger amount. I didn't. I also declined to invest money some ETH-project. Still my account was getting profits and after a few weeks it was allready 21.000 $! I wanted to withdraw some of it to pay taxes but it wasn't possible. I had to withdraw all the money. To avoid paperwork they wanted to pay to Coinbase Wallet. I agreed. Alex told I would get an e-mail from Coinbase and he would then help me with that. The mail came as promised. It said that I have to pay 2200 $ to unlock the money. There was this wallet number, I should transfer the money to get the withdraw. Only it wasn't from Coinbase. It wasn't Coinbase official address. Remember always check the official addresses. It was their last try to scam me. Please notify as well, that Cryptotradeclub.ltd is not verified company by Trustpilot. I am pretty sure that Cryptofakeclub.ltd won't verify my review. You can try to mail to the support address they offer, it doesn't work. So don't fall for this! Don't put any of your money in this! I was lucky not to invest more and I got my 250 € back thanks to Klarna (because I made my Coursados payment via Klarna), witch is the most wonderful company to deal with.

Maria Marques Vidas
29.01.2024 | 14:07

"Investing is very simple, but getting your money back is not so much, to the point where one begins to doubt the seriousness of the site. The personal advisor becomes unavailable, and the phone is 'no longer operative'. Communication by email is also not fast, unexpected extra procedures appear that I had not been previously informed about and which require additional outlay... Still unresolved, but my experience to date is very discouraging."

Lauren Nicholls
09.01.2024 | 21:25

With fast execution and tight spreads, this trading platform is perfect for my day trading strategies. I can easily trade Bitcoin, Litecoin, and Ripple on this platform.

Jacob T. Lewis
18.12.2023 | 14:57

CTCL stands out as the premier investment platform, boasting user-friendliness without unnecessary complexities. It provides access to a vast array of securities, ranging from stocks and ETFs to cryptocurrencies. Additionally, the 5-star customer service, spearheaded by my dedicated account manager Mario Farella, adds an extra layer of excellence to the overall experience.

Frank S. Winer
14.12.2023 | 18:30

Outstanding service and commitment characterize my experience working with them. I want to highlight their professionalism, expertise, and unwavering dedication. Their proactive methods, paired with excellent communication skills, keep me well-informed and confident in the choices I make. I wholeheartedly endorse them for anyone seeking exceptional account management.

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