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Close Option customer reviews

Updated: August 31, 2026
Close Option
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Summary
CloseOption receives mixed reviews from users. Many traders praise its simplicity, reliability, easy deposits and withdrawals, and user-friendly platform. The low minimum deposit, free demo account, contests, and multiple payment options are appreciated, especially by beginners. Several users highlight the broker’s honesty, responsive support, and improvements such as the integration of WalletConnect, which enhances security and convenience for crypto users. However, numerous complaints mention missing trading tools, delayed or inconsistent withdrawals—particularly for large sums—unexplained account bans, and allegations of manipulation or unprofessional behavior. Some users accuse the broker of withholding funds or penalizing criticism, while others report years of smooth and trustworthy operation. Overall, CloseOption is seen as a simple and accessible platform suitable for small-scale or beginner traders, but many remain skeptical about its transparency, technical limitations, and handling of customer disputes.
Sheldon
21.03.2025 | 23:08

Everything seemed smooth with no issue, easy deposits, a simple trading platform, and even quick withdrawals. But over time, the issues started piling up. Prices felt manipulated, and the so-called customer protection didn’t seem to work in my favor. After trading for over two years, I noticed how withdrawals became inconsistent. Some processed fast, while others were delayed for no reason. Support offered generic responses, and bonuses came with hidden conditions until recently when it went completely inconsistent. My withdrawal attempt remained pending for days that I had to seek the intervention of the professionals on my profile image and thankfully they resolved it and recovered my funds.

Pauline Lewis
19.03.2025 | 06:34

I really like this broker because they’re very honest. I use PayPal for deposits and withdrawals and have never had issues. The main downside is that payouts aren’t as competitive and the platform is extremely basic with no extra instruments. However if you’re a beginner or a pure price action trader then it’s still a solid choice. Honesty for me is the most important thing. I’d rather use a simple platform where I can withdraw my money than a sophisticated one that feels like a scam. With this broker I monitor charts elsewhere and execute trades here so the simplicity of their charts annd lack of instruments isn’t a deal-breaker.

John L
17.02.2025 | 22:57

Easy deposit and withdrawals are pretty fast too. Trading is pretty simple but I suggest using this platform to trade while using other programs for data/candles. Overall great experience with CloseOption so far, will update in a few weeks

L
29.12.2024 | 19:14

After submitting over 10 documents I got this threat from closeOption.com, currently I have $104.78 in the account. : "Dear Member, Thank you for your follow-up. Please pay attention to the following options to complete your case: Due to your hostile actions and the dissemination of false and negative information on other platforms, we regret to inform you that we are not interested in continuing our collaboration with you. Therefore, please choose one of the two options below: 1.Kindly send us a selfie with your identification document (or submit the correct identity document). Ensure that all four corners of the document are clearly visible and that the quality is high. Once we receive this, your account can be fully verified, and after the removal of your inaccurate comments, you will be able to withdraw your funds promptly. 2.If you are unwilling to provide the correct documentation as requested by our back office and believe that your current approach is logical and acceptable, you may opt to receive your deposit of $60 without verification, which will be rejected. Subsequently, your account will be completely deleted, and access will be revoked. Please let us know your decision at your earliest convenience" -Bolton In other words CloseOption.Com is actively trying to take money from my account because I refuse to remove comments I made on TrustPilot.com. There are trying to penalized me by stealing money from my account. I will report this to the SEC. Closeoption.com upload mechanism is cheap and low quality. It will degrade an image after you upload it. This is below budget. This is a petty "firm" that is not going far. $69 is not a lot of money to worry about lmao.

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