124
Reviews
Summary
Users praise an easy-to-use platform with competitive spreads and support for crypto deposits and withdrawals, calling the team diligent and recommending the broker. However, there are serious concerns about withdrawal reliability and communication — one customer reported a 16-day delay and no response to emails or tickets. Conversely, another user had stuck funds returned within four days after contacting a support representative (username m), so experiences with customer service and withdrawal processing appear inconsistent.
Milnecapital '°
15.09.2023 | 12:57
I am happy I had a good relationship with my username (m) to get back my stuck funds in Castle 🏰 In less than four days complete refund.
Ashiq Naveen
23.01.2023 | 07:55
Do not trust this broker. It's been 16 days since i requested for a withdrawal. i have not received my withdrawal yet. They are not even responding to any emails or tickets. I don't know how i am going to recover my money from them.
Mark H Atie
16.02.2022 | 19:26
Great place to work on your investment and trading opportunities. The team is diligent and they accept crypto deposits and withdrawals which i love.
Simón Bravin
04.02.2022 | 19:09
Easy platform to work with. This has to be the best broker to deposit and withdrawal with crypto! Super competitive spreads, I highly recommend it!