Capital Street Fx customer reviews

Updated: March 22, 2026
Capital Street Fx
Views261
Summary
Reviews are mixed. Positives: several users praise fast, helpful live chat/WhatsApp support and named reps, easy account opening, good platform interface (Capital Trader plus MT4 available), useful tutorials, decent/tight spreads and execution, multiple account types, high leverage options (up to 1:1000) and many deposit methods; some report successful, quick deposits and withdrawals (24–48 hours). Negatives and serious warnings: the large promotional bonuses (examples given: 150%–900%, 200%, 650%, 900%) come with restrictive, time‑limited conditions (often cited as 4 months) and extremely high trading volume requirements reported by reviewers (examples: thousands to tens of thousands of lots or hundreds of lots per day), making bonus profit/withdrawal effectively unattainable for most traders. Multiple users accuse the broker of deceptive or changing terms, inconsistent/scant explanations about scalping rules (conflicting required trade durations reported, e.g. 320s vs 1800s), withholding or reversing funds, blocking accounts and approving only partial withdrawals while citing scalping or other violations. Several reviewers describe stressful, unethical treatment, hidden calculations that reduce withdrawable balances, and one report of aggressive/racist customer interactions. Other issues: one user reported antivirus flagging their MT4 download and felt support ignored security concerns. Bottom line from reviewers: platform, spreads and support can be good, but the bonus programs are widely reported as exploitative or impossible to meet, and there is a real risk of blocked accounts or denied/partial withdrawals tied to bonus conditions.
Hashmat Khanzada
16.08.2025 | 23:11

Ok Their bonus scheme. They added 650% bonus on my £1000. I thought ok that's not a bad deal. I have been told in advance scalping is not allowed, I agreed to it. Then I asked what is the criteria. Now read this carefully as I am telling you everything in detail. So you guys do not waste your time like I did. They sent me in writing minimum criteria is,, trades should be open above 320 seconds and should have minimum movement of 5.5 pips. I counted every single trade before closing it. downloaded the summary calculated it everything was perfect as it should. After I made £5500 I want it to make sure I am not wasting my time. I asked them to count my lots and confirm how many lots I have traded so far which took more then a day to reply. And The reply was shocking I was apparently supposed to let the trade running for 1800 seconds not 320 seconds which I was told before I started. They said 95% of my trades were under scalping which was under 1800 seconds. But hang on your minimum criteria was 320 seconds not 1800 seconds I asked them no reply. Ok now lets say they want every trade to be open for 1800 seconds. That is not possible because we have to trade 14 lots of total a day to qualify for the bonus the criteria which is 812 lots in 60 days now imagine 14 trades a day for more then 30 minutes no one on this earth can do that. Ok I thought I waisted 3 days but no problem. Will withdraw my money and will start with normal broker and recover. Then the funniest thing happen I was not eligible to withdraw my own deposit because their is some strange calculation of lowest amount minus bonus plus profit. Basically your started trading with 7500 closed first trade on £8000 that gives you £500 now you minus their bonus of £6500 from that £8000 that should give you a £1500 right.? No wrong. Because you are not getting anything now you will deduct your profit from it. In My Case my account was over £13000 so I made about £5500 of profit in 3 days. But still not clear if I will get my deposit back. I do not care about the profit I made I am only asking for my deposit. But I am not getting clear response from them. This is very alarming. If you still want to take risk with them up to you but at the end you will not even get a penny back from them. I have all the screenshots available if anyone in doubt and still thinking. I will just say 1 word do not think just stay away from this scam broker. And trade with your own money even if you make small profits everyday.

customer
02.08.2025 | 11:11

It was a great experience.

Frank Drayton
17.07.2025 | 23:29

bonus scam internet different/ contact me if unsure Thank you for your message. Please note, the 200% bonus is a fully tradable promotional bonus, and all terms related to lot requirements and withdrawal conditions are clearly explained at the time of bonus application and also within the bonus confirmation PDF you received via email. The lot requirement is calculated as: Bonus Amount ÷ 8, which ensures fair trading activity before profits are eligible for withdrawal. This is part of the bonus agreement, and accepting the bonus binds the account to these conditions this is the apparant wothdrawal letter.. they just seemed to ignore my full bank details Here are the details: Status : Approved Account Id : csfx2576052 Request Date : 7/17/2025 7:45:31 PM Total amount transferred : 201 Withdrawal Method: Credit Card or Debit Card Credit Card : Frank Drayton x-0322 Transaction ID : 650

Ansha Blinds
24.05.2025 | 23:05

Stay Away from Capital Street FX – Bonus Scam Alert! This broker is a total scam when it comes to their so-called “bonus” offers. They lure you in with attractive bonuses, but the terms and conditions are absolutely impossible to meet. Even if you manage to trade well and earn a profit, they will come up with excuses or hidden clauses to deny your withdrawal. I spent weeks trying to meet their unrealistic bonus requirements, only to be told I’m not eligible to withdraw any of the profits. It’s just a trap to get you to deposit more and more. DO NOT fall for it. Capital Street FX is not a trustworthy broker. They’ll take your money and give you nothing in return. Stay far away and don’t waste your time or money.

Roman
20.04.2025 | 11:55

I would like to file a serious complaint against Capital Street FX, a forex broker that has misled me and potentially many others through deceptive advertising of their bonus programs. Before joining, I had several conversations with their team about their so-called “great bonus” — a 900% bonus on a $12,000 deposit. I was clearly told that the only requirement was the deposit itself. Based on my experience with other brokers, bonuses typically come without hidden traps, so I trusted this would be no different. After depositing and starting to trade, I quickly discovered the reality: • The bonus is temporary — valid for just 4 months. • To keep any profits and the bonus, you must trade an outrageous 10,000 lots in 4 months. • This means trading over 100 lots every single day, an unrealistic and irresponsible requirement for any trader. • On top of that, they continuously profit through commissions and swap fees from your trading. Failure to meet this impossible target means they keep all your profits — regardless of how much you’ve made or the effort you’ve put in. They’ve built this bonus structure solely for their benefit, not the trader’s. When I requested a refund of my $12,000 deposit, they declined to help or take responsibility for the misleading information provided beforehand. Capital Street FX intentionally withholds critical details about their unrealistic lot requirements during their sales pitch, setting traders up to fail. This practice is unethical and exploitative. I strongly caution others against dealing with them.

Sunita Devi
12.09.2024 | 22:58

This is a good broker. Their support team is very helpful specially John is also my account manager. He helped me setting up my trading account and very helpfu.

SANJAY JOSHI
31.08.2024 | 06:31

This is my third broker in the last two years, but it seems I’ve finally found the one I need for my trading. Deposits and withdrawals are straightforward, trade execution is flawless, the spreads are tight, and customer support is quick to respond. I’m particularly impressed with their live support chat—they’re always prompt and helpful whenever I need assistance. Thank you for everything.

tim alden
22.06.2024 | 21:32

Capital street fx is an unethical broker. They built their bonus program for only their success. You get to keep it for 4 months. During that 4 months you have to trade 9,800 lots! That’s absurd. That means you have to trade over 100 lots a day. They told me I had to increase my volume of trading to that amount or I would lose all of my money to them after 4 months. This should not be legal. I deserve to be refunded but they only create excuses.

Amir Daneshian
17.06.2024 | 05:10

I registered on the website and after the initial steps and confirming everything, I wanted to download MetaTrader. McAfee declared that this file was infected and I could not install it on my computer. I informed the support, they said that this is a normal message for downloading. I sent an email again and said that this file is infected (I attached McAfee's message to the email), but they sent me an email that was a download guide. I knew these myself! I think this has two modes: 1- They don't care about my explanation and McAfee's message. 2- They don't want to understand the issue. I don't know what else to do.

Ansel Bauer
10.06.2024 | 15:57

I've had a great experience so far. Their support team has been incredibly prompt and helpful, especially the WhatsApp and live chat support team. I appreciate that they offer a variety of account types, like basic, classic, professional, zero spread, and VIP. Personally, I prefer the Classic account because it offers competitive spreads and high leverage. They gave me 1:1000 leverage across all trading instruments, which is fantastic. Plus, they provide several deposit options, including card payments, cryptocurrency, perfect Money, Advcash, Binance Pay, Google Pay, and Apple Pay. This broker has really given me peace of mind by offering everything i need in one place.

saloni rajavat
18.10.2023 | 14:59

Their website is easy to navigate. Easy to find everything. The account opening process was even easier. I requested a callback and received it within 10 minutes. Robin helped me with many of my questions regarding bonus, leverage, spreads, trading instruments etc. and I hope to start live trading soon.

Jitesh kumar
07.08.2023 | 05:47

The trading platform this broker is offering is Capital trader which is quite good. Interface is quite good, also, I checked their YouTube channel and they have a complete tutorial of their trading platform. I'm confident enough with trading terminal. And I'm looking forward for lasting relationship with them.

Chauhan_ Shubham
31.07.2023 | 13:37

Their customer service is good. I like the interface of their trading terminal. And spread is normal on eurusd and does not fluctuates too much. This review is based on my observation of ¹st day at Capital Street

Ehizokhale Onuwabhagbe
02.07.2023 | 11:33

This is one of the worst broker I have seen I have and account with them I claim a bonus of 350% percent with 500USD I manage to turn this to 6192USD after so many trading and completing the trading volume and even more I request the withdrawal they came up with an excuse not to pay me my money in full block my account debit my funds and send 842USD out of 6192 I requested from my account accusing me of scalping. And befor them I wrote this people that am I don't even no what is scalping I practically bet all this trade am not a trader just get everything on lucky. All the trade I make were just on luck. How will this site do this to me I don't even no know what scalping mean nor will I intentionally do it I told this people They took advantage of it close my account down and send me out of the website It would be better said that this bonus is not claimable than make people go through all this stress . I know the emotional torchor I went through just to get those funds after trading over 260 lots of trade this people close my account I can't even login at least let me screenshot all my trade let see of they are actually scap in anyway I will post them on this platform

Ujjwal Singh
11.04.2023 | 13:29

I recently had the pleasure of trading with Capital Street FX and I must say, I am thoroughly impressed with their service. From the very beginning of my trading journey, their support team was always available to answer any questions I had in a timely manner. I found their live chat to be especially helpful and convenient. After registering with Capital Street FX, I decided to fund my account with $1000 and was pleasantly surprised to receive a 200% instant bonus upon my request. This enabled me to start trading with $3000 which gave me a great head start. Throughout my experience with Capital Street FX, I felt supported and guided by their team. Overall, I highly recommend Capital Street FX for anyone looking for a reliable and trustworthy broker. Their dedication to customer service and providing a positive trading experience is truly commendable.

Ahmed M
26.12.2022 | 11:25

I was easily able to deposit using my Debit Card. Been trading Gold and Crude for somewhile on their platform. The spreads on for these instruments were decent compared to other brokers I've used before. My first withdraw was successfully transferred to my NBK Bank account in 24-48 hours, despite the holiday season.

Nice Shot
10.12.2022 | 05:50

What forex broker these days doesn't have MT4?

jack
14.11.2022 | 10:07

Capital street FX proved hugely advantageous for me due to leverage and bonus. they provide1:1 to1:1000 leverage to their clients which users can set it according to their taste and the second thing is that the bonus is 150% to 900% as well as all the bonus is fully tradable and support drawdown due to which, users can also trade after loss their deposits

Aj
09.10.2022 | 04:03

Started end of sept 2022 so far good. Fast email as well chat communications. Good order execution..more feed back in coming days 👍

Sofiane Bars
08.05.2022 | 06:44

Beware, big bonuses hide a bitter truth ، If you deposit 100$ and want a bonus of 650% ($650) you must trade 81 lots using a non-ECN account (larger spread) , which requires you to pay at least an additional 10$ per lot and forces you to pay a final 810$ bill to this honest company for a non-withdrawal bonus of $650 , even professional traders can't meet these conditions, in addition to the customer service that treats you racist and aggressive when you try to criticize their deceptive policy.

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