BNP Groups customer reviews

Updated: April 2, 2026
BNP Groups
Views109
Summary
Reviews present a mix of praise for fast, friendly customer service, a user‑friendly platform and quick resolution of some withdrawal or verification issues, but are dominated by numerous, detailed accusations of fraud and theft. Many customers allege large losses after being pressured to deposit additional funds to enable withdrawals, being charged repeated “transfer” or “upgrade” fees, denied payouts, and subjected to high‑pressure tactics, persistent calls and requests for remote access (e.g. AnyDesk). Several reviewers claim the site/platform and trading interface were fake, that communications and bank documents were forged, and that funds were irretrievably moved (some mentioning transfers to crypto services). Multiple complainants report contacting authorities (police, FCA, Action Fraud) and say the FCA identified the operation as a clone/scam unrelated to the genuine BNP Paribas; others report filing police reports and pursuing legal action. Some victims describe the scheme as highly professional, targeting vulnerable people including the elderly, and using impersonation and third‑party recovery scams for follow‑up fraud. A few users counter with genuine positive experiences and successful same‑day withdrawals, and one reviewer mentioned partial recovery via an external recovery service; nevertheless the overall pattern in the reviews is strong caution about potential scamming, with many urging others to report the firm and avoid investing.
XxHedwigxX
25.04.2024 | 21:49

SCAM!!!! They have scammed my 84 year old dad of more than 20.000 dollars and call him up to nine times a day trying to make him pay more money to them. They are absolute vile and scum for scamming people. You can not withdraw your money, they threaten to close your account if you're inactive and therefore lose all your funds unless you pay them more money to "upgrade" your account. Also wants money up to 500 dollars to "help" withdraw your money from your account. They use every way to scam you of more money.... Please stay away and help other people avoid this scam company obviously targeting weak groups of people..

Bianca Blom
22.04.2024 | 10:58

They scammed me out of a lot of money !!! claiming to pay more and more and even sending fake emails and contracts from banks valksbank and central European bank Bradley jackson Sean Lawrence Gregory robsin Stefan Jorgernssen DO NOT invest with them their platform is fake and they transferred my funds to coinbase but coinbase confirmed its fake

Kane Larsen
14.04.2024 | 02:59

These con artists are really good at their games, they use all tactics including being polite to have their way into making innocent individuals put their money and would never get it back. I reported to all authorities but grilla-capital was the only place I got a positive feedback and as I speak I've gotten at least of my funds back. I would still give a review when I get it all to save people from these crooks.

Scammed
06.04.2024 | 22:20

If you are sure you have too much money and don't know where to put it, invest in bnpgroups.co.uk. Rest assured you will never see it again. They took all of my money and there is no negotiating with them. I saw this warnings too late and now I understand every poor ranting soul here on Trustpilot. The posts with 5 stars are all fake and the polite replies from bnpgroups misleading. Every scammed soul should report them, take legal action against them with all the evidence they have. I feel deeply with all you people who were scammed. Please, report. And try not to blame yourselves - it is a very sophisticated scam and this polite actors are all professional criminals, skilled in human psychology, manipulation and different pressure tactics. Report them to every possible authority as fast as you can.

Ole
04.04.2024 | 11:32

Stay away from these people - it is scam. Having dealt with the very pleasant, professional and scilled acters Natalie Jones Mario Costa Eric Webb Stefan Mason for a couple of month I decided to invest in Silver account, Golden account and Krypto trading with a high profit as outcome within short time. When it came to payout of profit though I was - against normal rules - asked for more money for the transfer. When the situation got more and more unpleasant I stopped the engagement having lost more than 10.000 USDollar.

Michael
01.04.2024 | 23:00

This company deserves no stars. Crooks and thieves who steal your money trading. I have requested to withdraw my money and its still pending. This company is completely illegitimate.

Shakeel Anjum
19.03.2024 | 21:15

Big time scammers. Lost 25000 Euros. Contacted FCA and they said it's scam which should be reported to actionfraud.police.uk I have reported them. I'm sure if more people report it with all the evidence, there will investigation into it so I everyone to do. Another thing they have done is they are trying to call me by pretending to be from different crypto agencies or agencies recovering fraud money. So beware they ll try to do further follow up scams.

Marianna Dezso
19.03.2024 | 14:05

Thank you BNP Group Ltd to reply to my review. I, however can only confirm what I wrote previously: BNP stole 78 000 euros from me. I have the report from the Police, I have the script of all WhatsApp messages, phone numbers BNP "employees" were calling me. I made photos of Emails as well as the BNP's website with me "so-called" (fictive!!!) BNP trading account. BNP is a group of scammers. If you want all these evidences and much more, I'd be willing to send them to you. I only need your Email address. This time a valid one, please.

Savas Christou
14.03.2024 | 08:25

i have also been scammed out of money, do not invest with them. Why are the police or authorities informed about there illegal trading? can they be shut down?

Finn Hermann
02.03.2024 | 17:01

BNP groups customer agent deal with everything quickly and efficiently. On other platforms you have to use paper forms to transfer an ISA, with BNP Groups it's all done digitally. I love this broker.

Matteo De Boer
01.03.2024 | 11:58

I have spoken to a number of people on Bnp Groups, and this has been the most pleasant and helpful customer support. A very high standard of customer service.

Zoe Van Gogh
28.02.2024 | 19:23

Great help. Fast and quick clear answers to every question asked. The agent was very helpful. Thank you, and all the best.

Hellen Ntim
28.02.2024 | 14:07

Please i don't know anything about it am now want to learn

Emma O'Reilly
26.02.2024 | 22:48

Fantastic customer support. I got a resolution within 12 hrs. I received a full explanation of the situation and they also provided proof that everything was done the right way this time.

Felix Mertens
24.02.2024 | 17:23

The broker is very useful and helpful. I had issues withdrawing from an account and it was solved within minutes and I got my money the same day.

Khan Wali Imam
24.02.2024 | 14:12

Pure SCAM SCAM SCAM!!🛑🛑🛑🛑 I just got informed that they will not pay me back!! And They are happy to steal 13000£ from me!! Don’t invest! 😡😡😡 they are robbers !! Father and Mother Fu..ink thieves!! Please don’t trust them and if you were their clients protect you devices don’t let them access your computers and mobile’s with anydesk exe of apps!! You will regret!! They will refund you a lamsum amount and then will ask you for big amounts. Then they will show big amounts profit. They will ask you for pay transfer charges for withdrawal two times and will never give you money back!! These are antisocial psychopaths we are taking about!!! Please call police if you are called by them!! And you who are leaving in UK please contact FCA before you even think of investing!! Don’t let them use your wise account as it is their favourite tool to steal yours money from you even though they will convince you very politely!! They are antisocial psychopaths and mostly targeting people with family and financial weaknesses!! SCAM SCAM SCAM!!!🛑🛑🛑 Yes you won’t find be because you are Father sucking and mother fu.king antisocial psychopaths!! Blo..dy lying busta..s !! Don’t worry everyone knows your are and your scamming organisations!! Poor bust..ds !! 😀😀😀 All of your employees will have mouth cancer soon as they are lying every day to scam people !! Karma will get you soon !! Shame on you PARASITES !!🤮🤮

Olivia De Jong
23.02.2024 | 18:00

BNP customer service is exceptional. I chat with an agent about the issue I had with my account due to verification and he was able to resolve it in no time.

Victor Van Der Linde
23.02.2024 | 01:23

The platform is user-friendly and the support team is really great. They assisted me in a very friendly manner. I would definitely recommend bnp groups to my friends and relative.

Shakeel Anjum
19.02.2024 | 19:15

It's fraud and scam. Invested 14k euros. When I requested to withdraw some money, I was asked to make more deposits to withdraw. It resulted in deposit of 11k euros and still demanding more deposit, didn't get a single penny back from total 25 thousand euros. FCA of UK has confirmed that it's scam and clone firm and has nothing to do with BNP Paribas genuine company. Trying to start legal fight both in the UK and EU. Will keep you posted.

Sofia Gruber
14.02.2024 | 17:30

Fabulous and fast customer service chat. I love the service they provide. I have made so much using them. Their trading metrics are so good and helpful.

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