BitForex customer reviews

Updated: March 22, 2026
BitForex
Views85
Summary
Reviews are highly mixed and contradictory: many users accuse the broker of freezing accounts, blocking withdrawals, shutting the site down without notice, failing to respond to emails or SMS login codes, leaving verifications pending, and in some cases alleging outright theft or large-scale fraud. Multiple reports describe long, stressful back-and-forth withdrawal procedures and an unfair, slow process that caused significant anxiety. Conversely, several users praise the newer site bitforex.us.com, saying that after merging or reactivating accounts they successfully completed fast, transparent withdrawals (one user reported funds processed within 10 hours and another withdrew £49,000), experienced efficient KYC, clear fees, and helpful, responsive support that recovered long-lost funds. A recurring theme is inconsistency between the old and new platforms: some warn the legacy site may be compromised or operated by scammers, while others urge users to switch to the official updated platform. Overall, the experiences range from severe service failures and alleged fraud to full recovery and reliable service after moving to the updated system, so caution and verification of the platform version and support channels are recommended.
Taj Fredricksen
14.01.2026 | 14:31

Do not trust or invest on this site, they are not reliable. It has been from one withdrawal problems to the other. I have been battling with this for months, it's impossible to get paid here. #CROPMINES..## is the best alternative, withdrawals are prompt and without delays.

Nancy
26.12.2025 | 05:35

I recently completed a full withdrawal of my funds through the new bitforex.us.com platform, and the entire process was exceptionally smooth and reliable. Upon logging in, I noticed that the withdrawal timeline is clearly communicated — processed within 10 hours — and my funds were delivered precisely on schedule without any delay. After merging my old account with the updated system, everything was handled seamlessly. The KYC verification process was quick, efficient, and secure, ensuring a safe experience without unnecessary steps. I’m genuinely impressed by how much the platform has improved following the upgrade, as it has restored my full confidence in using BitForex. The customer support team was also prompt, professional, and helpful throughout, which made the entire experience stress-free. Overall, I can confidently say that bitforex.us.com is a dependable and transparent exchange — ideal for secure transactions, fast withdrawals, and smooth account management.

fabian nicole
19.12.2025 | 10:16

Great experience with Bitforex support team. They helped me recover funds that were almost four years. Quick replies, clear instructions, and trustworthy service. Definitely 5 star from me

Lopez Carter
24.11.2025 | 17:36

Thanks to bitforex.us.com I successfully withdrew my £49,000 without any issues or delays, it happened After I merged my account and reactivated it, I highly recommend them to all old users if you still have your money on Bitforex.com

Doku
21.11.2025 | 12:21

Back again to bitforex, but this time with the support team, and am happy that finally withdrawal is now accessible, also happy to say I was able to withdraw.

Salvatore Grassi
08.10.2025 | 13:37

This platform has significantly transformed and streamlined my entire crypto arbitrage experience, as the fully automated system provided by Bitforex.us.com has proven to be a true game changer by not only saving me a considerable amount of time but also enhancing my potential returns; however, what truly won me over and solidified my trust in the platform was its exceptional level of transparency, with all fees being clearly outlined upfront and no hidden charges or unpleasant surprises along the way. My joy 😊 is that I made withdrawal this morning.

Jožef Bizjak
25.09.2025 | 18:14

Recently, I explored their new official website, bitforex.us.com, and it changed my perspective completely. Looking back, I was using the outdated platform, leaving negative reviews and getting frustrated—without realizing the real progress was happening elsewhere. The team behind bitforex.us.com is clearly working hard to improve the service. I strongly encourage everyone to stop using the old site—it might even be run by scammers now—and connect with the official platform. That’s where the real value is.

Matteoma
03.08.2025 | 20:08

Bitfinex frozen my account don’t deposit your asset

Almu G
25.11.2024 | 03:51

Currently is down and not all users were returned their assets. So yes they stole the money. They never informed when they will bring the application down. They never informed about deadlines. They just disappeared again. Some users are still pending verification. The process is not finished.

Eder Herera
29.10.2024 | 01:27

it has been ups and down with withdrawal procedures and it so annoying i had to go through stress before i was allowed to withdraw my own money.

John Barry
25.10.2024 | 23:22

I have been trying to log in for weeks now they keep saying they will send a code on my phone to login but I never receive it such BS and they never reply to all of my emails

Charles Taylor
03.10.2024 | 18:34

it has been a bad experience with the withdrawal process and it so unfair. i cant recommend your exchange even if my withdrawal has been enabled.

Onufry Walczak
03.10.2024 | 00:20

it never a good experience with withdrawal process i had to go through tough time to get to make withdrawal.

Cheryl
01.10.2024 | 23:42

its so sad seeing your money and being unable to withdraw it for days. This exchange really got on my nerves i am happy i am able to get to make a withdrawal.

Megan Brown
30.09.2024 | 16:25

it has been back and forth withdrawal process and it so unfair i hope your exchange does better.

Mucen Lirm
05.09.2024 | 07:15

You better stay away from this company, fake fake fake I got hooked and it was tough still baktrail;;' got me outt the mess. got my full fu nds out

Carlos Neto
04.07.2024 | 19:42

Reactivate my account was the only thing in my mind and bitforex.us.(com) promised me that the only thing they can fix

Michy S
09.06.2024 | 13:47

THEY FAILED , I GOT MY MONEY BACK PHOTO UP

hamid jaberi
28.05.2024 | 22:25

They ran away! The site is closed! 56 million dollar fraud!!

Raf
08.03.2024 | 20:40

This is a scam app won't let me sign in. You disgusted they will not release my money

Page loaded in 210.00 ms