QuantumFX (General Branding) EN

Avatrade customer reviews

Updated: September 7, 2026
Avatrade
Views836
Summary
Overall sentiment is positive: many users praise AvaTrade for fast account approval and prompt verification, a user‑friendly platform with MT4/MT5 support and mobile apps, useful daily market analysis and trading ideas, and generally fast execution. Customer service is frequently highlighted as a strong point—support is described as professional, personal and helpful, with several agents named for good service (e.g. Alev Nazli, A. Grant, Ron Harari, Adam, Michael Harper Beberashvili, Vittorio). Users appreciate personalized phone calls, WhatsApp/email support, quick responses for tasks like name changes, and clear, concise communication. Criticisms include at least one report of unexpectedly high and opaque fees/charges, complaints about aggressive onboarding communications (multiple emails and phone calls shortly after registration), the lack of Bitcoin deposit options, and an instance where an account was rejected for “suitability requirements” without satisfactory explanation. Overall, most reviewers are satisfied and plan to continue using the broker, while a minority report significant issues related to fees, communication style, or account eligibility.
Zephaniah Mathebula
23.12.2025 | 17:58

What surprised me is that after a long time being off markets,I find that my account still exists,all I had to do is fund it and I'm back in the market.Thats magnificent.

maurizio mazzuchetti
23.12.2025 | 16:04

Italy 12/23/2025 Today I make a registration on AvaTrade and mr. Giuseppe has follow me very well . He is good and smart person and he has a great knowledge on the subject

Usman Akhter
23.12.2025 | 09:37

Overall it is good. Mobile app can be improved more.

Paulo Correia
22.12.2025 | 21:21

Is easy to trade and very helpful tips The peolple in the company is very helpful all ways help any question that you have

Ayanna Baptiste
22.12.2025 | 17:40

Customer service is great with this company. Your queries are answered in a timely manner once your request is clear. I love their app and the ability to close multiple trades at once. The MT4 is also great with the analysis of your win rate and profit rate. I have gotten my payments in a quick manner so that’s fabulous.

Florin
22.12.2025 | 15:47

Great experience! Their response was very quick.

Muhammad Nuraziman
22.12.2025 | 12:06

Really love the help service they solve my issue less then a day which i am very satisfied with the help service

Ezzy Pendael
22.12.2025 | 11:23

I need abroker

customer
21.12.2025 | 21:26

It was such a wonderful service

customer
21.12.2025 | 18:18

thank you very much

George Tsakalos
21.12.2025 | 16:28

Very friendly and helpful with the customer. Really appreciate your interest!!!

customer
20.12.2025 | 18:38

Your customer's service is very professional and active

gianni
19.12.2025 | 13:02

everything was very clear. Giuseppe Moscati was very nice and helpful

Mpho
19.12.2025 | 12:44

AvaTrade provides excellent service with a reliable and easy-to-use platform. Their customer service is outstanding, and my account manager, Andrew, has been very supportive, professional, and responsive. Highly recommended.

customer
18.12.2025 | 21:54

..........

customer
18.12.2025 | 13:12

The installation was seamless and the support thus far is good, I am very happy thus far on my trading journey.

Raygen
18.12.2025 | 11:29

Agents are Responsive and reach out to you personally

Akram Belhatouch customer
18.12.2025 | 09:01

The best broker 🫡

Allan D Richards
18.12.2025 | 07:02

Easy to navigate for a beginner Instructions and help good. Would like an easier access to favorites

Ana
17.12.2025 | 14:10

Terrible Patricia Rose Diana. Nice name. Not nice lady. Horrible customer service. Having made the effort to get to the City to meet with her in person, make sure it is not a scam. After she said she is there to 8pm Mon -fri She refused to meet with me. Refused to ring me. Only emailed me saying her shift finished at 7pm and that it was now 7.05pm. What happened to 8pm finish? I don't know if she is just a rude individual or wether the whole company is a scam

customer Mohamed Ahmed
17.12.2025 | 13:59

The best👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

customer
17.12.2025 | 12:23

Excellent service

Hlomelang Moloi
16.12.2025 | 08:36

It was a great and helpful service

customer
15.12.2025 | 23:10

very good experience

Bruno Kaltbrunner
15.12.2025 | 14:24

Very competent answers to my questions. If something wasn't entirely clear, they asked again, listened carefully, and only then provided answers. No unnecessary chatter. I wish all the other companies I work with offered this kind of support. I would like to thank Ms. Adler and am glad to have her on my side.

Mauro Tomassini
15.12.2025 | 10:59

The guy on the phone was great

Charles
15.12.2025 | 07:48

Trading is not easy at all remember its about money. Take time to learn instead of rushing to get profit because you will definitely blow your account. But it's very good long term investment .

Baidoo Richmond
14.12.2025 | 15:12

Great and reliable to work with

Katrin Karg
14.12.2025 | 14:26

Didn't live up to the hype. Thought the investment tool would be easier to use. It's pretty confusing tbh, and I've been trading for a while. No idea how they've got such a good rating

Mostafa Al-qaraghuly
13.12.2025 | 13:15

It was quick with the process of activating my account. And their support was contacting me after every step by calling me to asure me thay everything is okey.

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