Avatrade customer reviews

Updated: November 14, 2025
Avatrade
256
Summary
Reviews about the broker are mixed. Many users praise the company’s professionalism, friendly and supportive service, and the helpfulness of representatives like Tsvetan Petrov, Matt, and Vittorio. Customers appreciate the user-friendly platforms, fast execution, powerful trading tools, easy enrollment process, prompt email responses, and fast withdrawals. Several reviewers mentioned that the staff provided valuable guidance, training materials, and clear explanations about trading strategies and platform use, making them feel confident and well supported. However, some users reported serious issues, including delayed transactions, unauthorized account activity, and poor response from the support team after problems occurred. A few accused the broker of unethical behavior regarding fund handling. Overall, while many clients highlight excellent service and professionalism, there are notable complaints about transaction delays, technical issues, and inconsistent customer support.
Anirudh Praveen
26.10.2025 | 19:54

Recommended this broker to my younger brother who Just began trading from India. Received a successful payout the first time, but after he started making small profits consistently on Friday the 17th October and 19th October ( Sunday ) when the markets are closed. Multiple trades occurred on the MT5 when he clearly dint place any after 2 pm on 17th. Such poor response from the support team, who called us repeatedly until we made a deposit of 150$ and when a problem occurred, they Vanished. Astounding to see declaring themselves as an award winning broker when they clearly suck at fixing this

KEYLY DE LOS ANGELES
25.10.2025 | 13:28

Avatrade mt4 id is 70429885. i did Normal trade i deposit 1425USD and did profit of 2355USD. regulated broker never do this to their clients. How a regulated can remove funds from mt4 and client portal without permission of his client , ,

Shae Topham
24.10.2025 | 13:22

Excellent service so far and very helpful

Samkelo
24.10.2025 | 11:15

Matt Scheinaizen helped with explaining the course and how they would help you with your trading

Ali Husnain Raza Raza
24.10.2025 | 10:20

All good Great information

customer
23.10.2025 | 17:56

Super professional

Parker
23.10.2025 | 15:35

Matt was a Real gent who is Cool,Calm and Collected person who explain whatever questions I had. Great work.

customer
23.10.2025 | 15:29

Good customer service, prompt email replies, understands customer needs and expectations. All agents are great!

customer
23.10.2025 | 15:20

Pretty professional approach , good overview about the account and trades.Good and helpful Account Manager /Mrs.Adler, regular contact.

rui moreira
23.10.2025 | 14:49

High delay in transactions. Every time I place a position on this platform, everything goes wrong. A big, unscrupulous Mafia

customer
22.10.2025 | 23:10

They have a really great service with asisting as well deposit and the most great thing for me is the fastest withdrawal time. I am fully satisfied

customer
22.10.2025 | 16:06

Vittorio mi ha aiutato con i documenti

customer
22.10.2025 | 08:20

I am just beginning Give me more time

Ansumana Jaiteh
21.10.2025 | 20:46

Enrolment is very easy and customer service is the best

Jason John
21.10.2025 | 18:27

I had the pleasure of speaking with Tsvetan Petrov earlier today, and I want to commend him for his outstanding professionalism and customer service. He called to personally welcome me to the AvaTrade family and took the time to explain everything clearly and patiently. Tsvetan went above and beyond by offering valuable advice and sending me helpful links to seminars so I can better understand trading and how to use the Ava platform effectively. His friendly and informative approach made me feel confident and supported as a new trader. It’s refreshing to deal with someone who truly cares about helping clients succeed. Tsvetan is an excellent representative of AvaTrade, and my experience with him has left a very positive impression of the company.

Antonio
21.10.2025 | 09:46

AvaOptions provides a clean interface, fast execution, and powerful tools for building and managing option strategies

customer
20.10.2025 | 16:32

Call was great just couldn’t hear matt properly but other then that great

Jemyro
20.10.2025 | 13:52

Great broker! Very user Friendly

Jay Litabe
20.10.2025 | 11:02

Thank you so much for your assistance Tsvetan Metodiev Petrov. I appreciate your time and information shared on the many ways that trading through AvaTrade can be done. Your service is very professional and I can't wait to join the team again.

Veronica Tom
19.10.2025 | 01:41

I am so impressed with your company. I made mention to Matt for your guidance. I am so grateful I will join your trading company soon. I am create a different company in order to trade with you because in my country they close our account completely because of misunderstanding that we do scam. I will let you know once my account details are complete. Best Regards

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