500
Reviews
Good support when trade closed wrongly due to technical issue.
Very helpful and kind
Good enough.
Not good anymore , Highly deceptive and manipulative , Please avoid if you can .
I’m very impressed with the quality of service provided by every rep that have kindly taken care of me from day 1. 10/10 service, not a single thing I would change! I would like to rate Andrey P, Petko O , Alev Nazli 5 stars for their hard work and support to help set up my account! 🙏🏼 I’ll definitely be recommending AVA Trade to all friends and family!
"I’m writing this out of pure frustration. I’ve been trading with AvaTrade for a long time. In August 2022, I was doing great, made $40k profit. Then the 'traps' started. On Aug 31, 2022, my MT4 crashed . I emailed my account manager, and on Sept 1st he called me to 'fix' it. After the update he pushed, the default lot size was secretly changed to a massive 5% of my equity. One single click on Sept 7th wiped out $91,000 of my money. It was a setup, plain and simple. Fast forward to this month, Jan 2025/2026. Same technical nonsense. I was trying to save a Gold position and tried to deposit $2,900. The system kept failing (3DS errors) even though my bank in Qatar approved the money. I had to make 5 small deposits just to get anything through. By the time they finally credited my last $525, they had already closed my trades (Stop Out) just 6 minutes earlier! My manager and the support team are now ignoring me or giving me excuses about 'fraud filters' on a card they already took $3,000 from. They refuse to give me my own server logs because they know it shows their system lag. I’ve already filed a formal complaint with the B.V.I FSC and I won’t stop until this is public. If you’re making money, they will find a 'technical' way to take it back. Warning: "Middle east and GCC traders , stay away".
Very professional, online platform is good and user friendly. They do regular curiosity calls to find how how they can assist.
Really good. The experience Alev Nazli gave me was efficient fast and super helpful
I've been trying to get a trade but this broker don't make me a real account I'm always on demo but it's cool maybe it needs money
Great experience with AvaFutures support. The operator was very kind and proactive, contacted me directly and clearly explained that my account was approved and ready to start trading. Professional, helpful, and reassuring communication.
Ron has made my experience excellent. He has given detailed instructions and advice on my new account with AvaTrade.
After a possible mistake while making an online withdrawal request of 300 euro, I have spoken online to many agents of Avatrade to try solve this, but they do not assist me, on the contrary, I am not given a second chance to withdraw or given an explanation on why my request does not work. They do not give an explanation or take any responsibility. They now even say I should go to the local police, because they suspect I am criminal, which I am obviously not. I might go to the police, but only to report the theft of 300 euro by Avatrade. Most of their Eastern European agents that I spoke in the chat are stupid. The guy that phoned me twice when I applied for an account, called T.T., suddenly is now deadquiet. So I am stale mate.
Prompt response
Operatore gentile, disponibile e preparato al meglio.
Intuitive and easy to understand platform. Helpful and friendly people who check in periodically to offer assistance. To Andrew and the rest of the team, thanks a bunch.
Ever since I joined Avatrade, I have never, had any issue with the platform. Avatrade service is exceptional.
Great service from Alev
Ottima assistenza da parte dell' Account Manager Vittorio Astrologo
Actual customer service
I had a very positive experience with AVA Trade, thanks to Simon Friedman. He was extremely helpful and professional in assisting me with the resolution of an issue. His communication was clear and prompt, and he followed up until everything was successfully sorted out. I truly appreciate his support and dedication. Overall, a reliable and supportive experience that I can confidently recommend.
ottimo broker
This god job.
Recieved a courtesy call immedietly affter my account was fully verified and the gentleman adressed any concerns I had promptly and professionlly. First impessions count and AvaTrade certainly succeded.
It was a professional assistance with Alev and answered my questions and concerns.
People are not pushy and are very kind and helpful
Gentile Giuseppe❤️❤️💪🏻
very fast response
The use of the Demo accounts has been extremely useful whilst I am still learning. I have made 2 or 3 (small) deposits into my Real account, which unfortunately has not gone well yet, I am more confident now and will be doing my next deposit into my Real account shortly. The Customer Service is very quick and helpful so thank you for that.
The platform seem very easy to use and you representative Andrew Grant contacted me and was very polite and helpful. I look forward to successful trading on Avatrade.
Onboarding and initial support has been really great. German speaking, absolutely kind people with the appropriate level to understand and help my needs.