24Markets customer reviews

Updated: November 17, 2025
24Markets
102
Summary
Reviews of 24markets show a polarized picture. Some users describe positive experiences, mentioning smooth account opening, helpful and responsive support teams, good educational materials, professional managers, tight spreads, and moderate withdrawal times. They highlight that the platform guides beginners effectively and offers solid trading signals with decent accuracy. However, a significant number of reviews report serious issues, including unapproved or delayed withdrawals, high commissions, poor communication, fake “protection trades,” misleading bonus conditions, and aggressive sales tactics. Several users accuse the broker of being a scam, alleging account manipulation, loss of funds, and even rebranding under different names to evade responsibility. Overall, while a few clients express satisfaction, the majority warn potential users against 24markets, citing unreliability, unethical behavior, and financial losses.
Ali Ahmed Abdelmoneim Hassan N
10.11.2025 | 10:20

Absolutely the worst broker ever. Constant slippage, no MT5 platform, zero support, and they do not approve withdrawals. In my experience, this broker is completely unreliable. I strongly advise everyone to stay away

Eman Magdy
08.11.2025 | 02:05

I’ve had a really bad experience with this trading company. Withdrawals are extremely slow, taking much longer than expected, and support isn’t helpful at all. They also don’t offer MT4 or MT5, which makes trading much more limited and inconvenient. Overall, not a reliable or professional broker — I definitely wouldn’t recommend them to anyone looking for a smooth trading experience.

توفيق محمد
30.10.2025 | 13:59

Account opening was smooth , fast transaction

Mai
30.10.2025 | 12:44

It's great experience to

Nic
28.10.2025 | 12:49

Been using 24markets for 2 months now and I had a great support team assisting me with my daily analysis. They have been guiding and giving me proper education in trading. Happy to be part of 24markets

Kenneth Ramos
24.10.2025 | 10:54

Tight spreads and reliable Relationship Manager Initially I was reluctant at first working with the RM but Matthew provided me with a specific portfolio to even withraw my bonus. 2 month plan to compound the initial capital. Got my withdrawal within 3 days. Good signals, 65-70% accuracy BUT best signals was from Trading Central. They gave me a trial period of 2 weeks. Very beneficial for resistance and support levels. Highly recommend.

AHR .
24.10.2025 | 10:42

Working with this platform since 2 months.. its going amazing.. very professional team and best part i like the account spread are very low as well as they gave me 7 swap free days as well. I made 46% Returns and withdrawals are little slow i got the withdrawal in 4 days. But is fine. Recommend!

Stanislav Galandzovskyi
20.10.2025 | 20:01

They have a really high-quality educational hub for beginners where I read a lot of useful things for trading.

RAYEEZ HASSAN M
18.10.2025 | 14:41

The best scam brokers They will create a situation to pump in more cash. shameless bastards. Mr.Ajmal(Hotrades Account Manager) suggest me to take money from my credit card & trade saying that we can withdraw money on the month end.They will trap your money in their wallet in the name of bonus trades,protective trades etc. once we are about to withdraw money, we cant do it. they wont explain it all in the beginning. When i didnt input the money after i deposited almost 3450USD, Some other representatives - Gino & George called me to convince to put extra 1550 USD to make it as a prime account. Terrorists & thieves are far better than these guys Now i am trading with Exness. i am damn good with their services

Ulita Umbreen
11.10.2025 | 16:03

With zero knowledge the sales person was able to convince me to start trading and but due to one rude call on wrong timings I decided not to go further now want to withdraw here they left me alone with no one to help me n when u feel anxiety I saw this platform where customer services were replying so I what's app them asked them to guide me how to do withdrawal n though did few mistakes but still helped me to their best so 10/10 to 24markets.com customer services thank you. Though I am still waiting for the RM call to guide me.

shemi prakash
10.07.2025 | 08:39

Misleading Bonus Offers: I was told over the phone that I would receive a 100% bonus, but they didn’t explain the terms and conditions. I accept that I should have checked, but the truth is — to withdraw profits from a bonus, you’re required to trade very large lots, which is nearly impossible. If you don’t meet the conditions, all your profits go to the broker. Fake “Protection Trades”: Be careful with so-called "protection trades." A person (from South Africa) told me I could trade 5 lots with a $5,000 account and would get a full refund if I lost. In that trade, $2,000 was taken as commission, and the remaining balance was wiped out. After multiple follow-ups, they refunded only $2,300, and that too as equity, not real balance. My actual balance still shows -$5,000. High Costs: Their commissions and swap rates are extremely high compared to other brokers. Poor Communication: They don’t answer phone calls — all communication is through internet calls or WhatsApp. Even then, they only reply after you send many messages. Unreliable Trading Signals: Their signals are not trustworthy. They often don’t allow you to set a Stop Loss, and they discourage closing trades at a loss — which is extremely risky. (thats also my fault i trust them and dont keep SL. Totally i lost nearly 15000USD

BM
29.06.2025 | 10:11

SCAMMERS.... Do not put money here. Now they changed 24markets.com to hotrades.com. They will show some profit in the beginning, and later they will know how to make losses for you and get all your money. Always look for Brokers who are authorized in your country.

Jamie
29.04.2025 | 18:57

Definitely a scam Called and harassed into opening an account.

Midlaj Mundodan
31.03.2025 | 16:08

Dont put money in 24 market, irresponsible persons, until our all money go, they will not respond, after all go, they will call to put money again

Umerdeen Ashad
20.03.2025 | 13:21

Juan martinez helped me with a technical issue I had mith MT5. He was very knowledgeable and resolved it quickly

Masood
17.03.2025 | 13:21

Fatima was very responsive when i needed help with my deposit. She made sure funds were seen quickly

Hussain
07.03.2025 | 08:17

My experience is very good with 24markets.com getting good service

Abbas
06.03.2025 | 13:01

Don't Invest in this market. First they Convince the customer with little amount then asked for more deposit for protected trade but not give any protected trade. When u deposit more give the bad trade & loss all asset in one trade. After that they did not reply. Totally Scam. Don't Invest in this company. If any one need proof I have proof for the same. Now 24 market reply at my reveiw that they dont have my account. Account is still working. I dont Know how to reply reveiw.check id Deda capital-124522

Erika
21.02.2025 | 17:05

DO NOT SIGN UP TO THIS SCAM. Come of it, regulated in SA and Mauritius.

Elena Diaz Somolinos
31.10.2024 | 12:49

STOP CALLING ME I NEVER REQUESTED YOU TO CALL ME, I NEVER SHOWED ANY INTEREST IN TRADING WITH YOU OR ANY OTHER COMPANY. I get calls everyday, I have NEVER asked you for any information or to call me, my past experiences with these kind of calls ended up in me being scammed, so please stop calling me! STOP IT!

Colton Merritt
08.10.2024 | 16:49

They has an enviable big range of methods to top up the account and of course I want to test their learning courses, because I am not that proficient at trading and it's thrilling to learn new stuff. But they is holding with the launch for too long. Maybe of course it's not their blame, because I understand how it's tough to start a whole platform with such a big range of tools.

Holden Somerset
08.10.2024 | 16:47

This is the second time I deposited my account with this broker. After the first time, I made sure that everything was working and entered the main deposit for the second time.

Weston Carrington
08.10.2024 | 16:45

24markets boasts an impressive array of skilled traders, through trading, it's inspiring to see succes stories of these traders and reassuring to know that their strategies are accessible to me as an investor

Griffin Lockwood
08.10.2024 | 16:40

I have never met such good optimizarion, everything is one hundred percent direct without breaks, that's what I say too, professional trading with professionals, I have an amazing experience

Behzad Ali
16.09.2024 | 18:59

Really Good platform, when i start i had no idea about this market but they guide in such a good way and make it very easy for me💯

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