QuantumFX (General Branding) EN

Trade Nation customer reviews

Updated: August 31, 2026
Trade Nation
Views955
Summary
Most users praise the broker for its excellent customer service, often describing the support team as friendly, responsive, and helpful. The platform is highlighted for being easy to use, reliable, and simple to navigate, with a quick and smooth account setup process. Many appreciate the ability to connect their account with TradingView, calling it a major advantage, though some mention initial connection difficulties. Withdrawals are reported as fast and professionally handled. However, a few users express dissatisfaction with limited trading activity, lack of communication, and spreads becoming less competitive over time. Overall, the broker is seen as trustworthy and user-friendly, despite minor issues.
Pieter
28.11.2025 | 14:43

Trade Nation is a top-tier broker! I love the clean, user-friendly platform and the fact that they offer a huge variety of instruments. Execution speed is great and spreads are tight. Their customer support is proactive and very responsive—I received a call immediately after signing up. The best part is the seamless integration with TradingView, which makes trading on both my desktop and mobile completely effortless. A great trading partner.

customer
28.11.2025 | 13:59

The customer service is amazing and the broker is overall really good. Best one I’ve come across so far, especially for forex.

James Bruce
27.11.2025 | 18:25

This is the best broker to trade stocks in South Africa! Fast deposits and withdrawals too.

Ripfumelo Tshabalala
27.11.2025 | 13:15

the experience was great as i received good help almost instantly

Garth East
27.11.2025 | 09:02

Great Company to deal with, thank you!!

customer
26.11.2025 | 19:44

no comment. All still good until I get to understand tradind. I am still learning.

Sandisiwe
26.11.2025 | 15:07

Easy platform to navigate and setting up. Happy with the customer service

GE
26.11.2025 | 05:07

good customer service

Usha
25.11.2025 | 22:46

Joined copytrading. Everyone else in our group with leverage 500:1 made money but I lost even though I placed the same settings. Upon checking, I discovered it’s cos TN’s own backend settings was 200:1 and when this was raised, Ethan said it looks like 200:1 cos it’s on a different server but it’s actually 500:1 — but I was losing money due to TN’s default settings!! The refusal to take responsibility and pulling wool over customer’s eyes plus no compensation is unacceptable!!

customer
25.11.2025 | 21:20

My experience is superb

FRUSTRATED
25.11.2025 | 16:43

opened an account, was ready to trade, had some contact with some of their staff saying how pleased they were I'd signed up etc etc.... The website was incredibly difficult to navigate, the charts are very basic, i found near impossible to actually open a position. money removed and gone elsewhere

Sharkie’s Phone
24.11.2025 | 14:38

The support service is excellent. Lucy has been great help to me and setting up my account.

customer
22.11.2025 | 16:04

Good customer service

Willie Nel
22.11.2025 | 16:01

I love the quick and accurate updates. Made R 3000 on the first day of trading

customer Theodore
22.11.2025 | 14:05

Very good site and they works fast , fast reply and fast payment .

Sthembiso Mfeka
22.11.2025 | 10:03

Assistance I got from Palesa Ramela was exceptional, I now have successfully opened my account ready to rock and roll

Peter
21.11.2025 | 15:00

Had a very useful chat with Stephanie, who was friendly, clear and helpful. Very good support

customer
21.11.2025 | 14:45

Customer care service is so beautiful here at My Trade Nation Trading Platform. Thanks to Trade Nation Team. Am deeply impressed. God bless you. Daniel Wisdom from UGANDA.

Lionel
21.11.2025 | 12:48

Never in my life had I seen such rude support, not answering a straightforward question. I advised before creating an account I need a demo account as well, as I am looking for a demo account with 1000 USD and a 1:100 leverage before I move my funds over from Pepperstone. In my Pepperstone account I have just over 55000 USD, and I am not moving until I can test the broking. After 50 emails he could not even provide me a simple answer, like, 'What is the demo account leverage?' and 'Why can't I have a 1000 USD demo?' I then also lodged to ask how to create a demo and still have not even received the login information after making the demo account on the URL provided. It makes 0 sense why you are forcing a potential client to use a 1:500 leverage and an undisclosed amount on a demo when that's not the leverage required. Pepperstone I am able to choose the leverage and size on demo and the leverage on the live account. And a demo account, according to your support, states FDA authorities are the reason why you can't have different leverage after 50 emails. Why can you change your leverage on a live account but on a demo you can't, and not even to say still not having the demo account login details or information I would Never Recommend Trade Nation

SIPHELUMUSA
20.11.2025 | 19:33

So far so good

Lee Ald
20.11.2025 | 06:00

Been using Tradenation for 1 year approx and have been relatively happy with their service until November 2025. I have made 2 withdrawals and am being told its company policy that payment may take 5 days to reach my account. THIS IS NOT GOOD ENOUGH as we all know transferring money around the world takes seconds and not days so I feel this is intentional to hold on to customers money for as long as possible

Breezy
19.11.2025 | 14:16

Excellent support services.

Micheal Sarsfield
18.11.2025 | 20:42

Really happy with Trade Nation platform, very easy to use & view. Excellent customer service.

Victor Farquhar
18.11.2025 | 19:20

I am totally lost

Ronel
18.11.2025 | 19:13

Easy to use, very user friendly.

customer
18.11.2025 | 12:17

It's a grate platefrom for trading but for some reason I am not start trading know

customer
18.11.2025 | 12:12

Platform is pretty good to trade with. Their customer service is top tier and they care for the users. I was contacted soon after joining to be welcomed and they provided clarity on all the questions I had, answering them all with a great amount of patience. Would highly recommend.

Adrian Machioiu
17.11.2025 | 15:30

Just getting started with them. Very good customer support.

Albert Alexanderustomer
17.11.2025 | 08:45

The trading is an awesome nd convenient expieriece..i learned alot..wld recommend it to any one

Herman
17.11.2025 | 07:35

I am still very new on this Trade Nation platform, but it looks way better than the other ones I have ben on

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