Trade Nation customer reviews

Updated: March 21, 2026
Trade Nation
Views435
Summary
Most users praise the broker for its excellent customer service, often describing the support team as friendly, responsive, and helpful. The platform is highlighted for being easy to use, reliable, and simple to navigate, with a quick and smooth account setup process. Many appreciate the ability to connect their account with TradingView, calling it a major advantage, though some mention initial connection difficulties. Withdrawals are reported as fast and professionally handled. However, a few users express dissatisfaction with limited trading activity, lack of communication, and spreads becoming less competitive over time. Overall, the broker is seen as trustworthy and user-friendly, despite minor issues.
Lee Ald
20.11.2025 | 06:00

Been using Tradenation for 1 year approx and have been relatively happy with their service until November 2025. I have made 2 withdrawals and am being told its company policy that payment may take 5 days to reach my account. THIS IS NOT GOOD ENOUGH as we all know transferring money around the world takes seconds and not days so I feel this is intentional to hold on to customers money for as long as possible

Breezy
19.11.2025 | 14:16

Excellent support services.

Micheal Sarsfield
18.11.2025 | 20:42

Really happy with Trade Nation platform, very easy to use & view. Excellent customer service.

Victor Farquhar
18.11.2025 | 19:20

I am totally lost

Ronel
18.11.2025 | 19:13

Easy to use, very user friendly.

customer
18.11.2025 | 12:17

It's a grate platefrom for trading but for some reason I am not start trading know

customer
18.11.2025 | 12:12

Platform is pretty good to trade with. Their customer service is top tier and they care for the users. I was contacted soon after joining to be welcomed and they provided clarity on all the questions I had, answering them all with a great amount of patience. Would highly recommend.

Adrian Machioiu
17.11.2025 | 15:30

Just getting started with them. Very good customer support.

Albert Alexanderustomer
17.11.2025 | 08:45

The trading is an awesome nd convenient expieriece..i learned alot..wld recommend it to any one

Herman
17.11.2025 | 07:35

I am still very new on this Trade Nation platform, but it looks way better than the other ones I have ben on

Kikki G
16.11.2025 | 12:54

If can I wish I could give '0' start not 1. 1.What happened was Trade Nation put 'restrict' on my trade account on Friday 14 Nov 2025 around 6"30pm, no warnings, no phone calls from Trade Nation to tell me what happened, wasn't any internet issues on my end. I had 3 open positions, two 'buy's & one 'sell' and I couldn't execute! 2.I immediately called Customer Service 1800959730 for almost two hours all I got was 'all of agents are busy, please try late' 3.During these no answered calls I made a few videos one was 38mins, tried to provide how market travel in case I need to make claim from them, actually the market went down by 16 pips; 4. I called Police reported and asked whether the business is still operating? I had a bad experience with Prospero Markets they went burst, I was hoping nothing would be like it, 5. After two hours or so I finally got someone answered the phone, she says there was no ringing tone! I had to ask them to execute all my positions manually from Trade Nation end. 6. on 15 Nov 2025, the same lady in Malaysia office says they were doing an internal investigation for this incident, they used difference email address so I couldn't response! 7. Here is the strange: DID SOMEONE MANUALLY SWITCH OFF THE PHONE? I spoke to the manager a few days before this incident she seems a bit emotional..., someone could call me what can happened would be a lot better at least at least I could prepare and leave. The way they treated this matter is not professional way and absolutely unacceptable. It was really bad experience with Trade Nation, nerves, stressful, disappointing...

Henk
14.11.2025 | 15:19

I was hesitant initially to join Trade Nation but I soon discovered how much support I was getting. Live zoom rooms twice a day with live trading and tactics that gets explained to you in detail. And having a 1 on 1 trade master that is looking after you is absolutely ausome. Keep up the great work guys.

customer
14.11.2025 | 14:44

the fact that i can trade directly on tradingview

customer
14.11.2025 | 14:17

simple platforme to navigate and great customer service

JOSEPH COETZEE
14.11.2025 | 13:24

Swift response to supporting me in my request!

customer
14.11.2025 | 08:53

Doing it from the phone is very practical

Deepak Pahuja
14.11.2025 | 05:26

Vey good service so far.

Rune Madsen
13.11.2025 | 20:00

Well, Story told short. I am an old enginer biotechnology and trading a lot for fun and survival. 4 days ago all my positions vanished from my account. And still now there are gone. I have been in touch with "help" trade desk .. and they traded some positions i had after I asked them to close them. ..i took app 45 min ...nasdaq vent down 200 point in that timeframe..and the traded them, so a little bit annoyed, but it was traded. However..the biggest problem is that...I do not still after 4 days have accecs to my positions...they are stille investigating why i cannot see my positions...the fact is that, Im right now can not trade on both iphone and pc. I can not close or see positions i have. A little bit frustrated. Let me say it has cost me "some" money. Follow UP. Trade Nation has fixed the issue of my missing positions today or maybe late yesterday. Thanks!

customer
13.11.2025 | 15:27

As a first-time trader I was really nervous to start with the process. This is my first week of using the software and it was really so easy. The support is also excellent.

Jamil Wahla
13.11.2025 | 14:42

It's a good company.

Qhawe Ndlovu
13.11.2025 | 14:01

Quick and easy withdrawals. Quick support on live chat and email

Kagiso Nkabinde
13.11.2025 | 13:56

Great experience due to fast, responsive and friendly customer service. Easy to use Interface and multiple options for any kind of trader Overall 9 stars if it was possible

Sibusiso Ngomane
13.11.2025 | 12:20

Well Trade nation is awesome Their helpline is active 24/7 Trade nations assistants call you just to make sure you're comfortable with them What I love most is that they are very convincing to me I love them so much

customer
12.11.2025 | 14:13

I can feel that it's a good trading sport but I haven't started with my journey

customer
12.11.2025 | 12:02

Everytink is okey, but cash out limit is so high 50$

Andrej.A
07.11.2025 | 21:01

A super broker, reliable, simple interface, no frills, everything brilliantly simple. Competent support. Your investments are secure, they have their own signal service.

Antonius Loubser
06.11.2025 | 21:59

I have traded with many brokers, but the personal touch @ Trade Nation is unmatched. I highly recommend them to any trader who expect 5-star service.

Kuldip Bharj
06.11.2025 | 20:47

Pleased that I can use my Tradingview account to place trades from charts. The spreads offered are cheaper than other brokers and plus customer service helpful.

customer
05.11.2025 | 17:36

My experience at TradeNation has been a perfect journey. Their consultation was on point and got all the assistance I needed. Thank you

Nqubeko
04.11.2025 | 17:19

It is the best choice because I am able to trade on tradingview

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