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TIOmarkets customer reviews

Updated: September 12, 2026
TIOmarkets
Views725
Summary
Reviews about TIOmarkets are highly mixed. Many users praise the broker for its professionalism, responsive and helpful customer service, fast withdrawals, and user-friendly trading platform. Several traders highlight smooth transactions, transparency, and reliability, often mentioning specific support agents who provided excellent assistance. However, other reviewers report serious issues, including withdrawal failures, uncredited deposits, account wipes, delayed order executions, and suspected price manipulation. Some accuse the company of being a scam, citing fake support channels, deceptive office information, and refusal to release funds once profits increase. Technical glitches, slow executions during high-impact news, and inconsistent leverage adjustments were also mentioned. Overall, while a portion of customers report positive and seamless trading experiences, others warn strongly against TIOmarkets, describing unresolved financial losses and poor accountability.
Leutrim
21.11.2025 | 12:45

They pay fast. And I am so happy with them

Paul Mwangi
19.11.2025 | 12:10

the company is honest helpful and contructive

Kimmy Theriault barthe
17.11.2025 | 06:57

I wanna start reading

Paul Muunga
14.11.2025 | 21:57

I’ve been trading with TIOmarkets for a while now, and I can confidently say they are one of the best forex brokers I’ve worked with. Their platform is smooth, fast, and reliable, especially after upgrading their paltform. Customer support is also top-notch—quick, professional, and always ready to help whenever I need clarification or assistance. Overall, TIOmarkets is a trustworthy, efficient, and trader-friendly broker. I highly recommend them to anyone looking for a reliable forex trading partner. Areas of improvement. Kindly improve on mpesa money transfers to include weekends and holidays. Mpesa platform is 24/7 without breaks.

Bhupinder Singh
13.11.2025 | 17:45

The agent Simon was excellent at welcoming myself to the firm. He also answered all my questions with much patience...Thanks again Simon!

customer
10.11.2025 | 15:01

1st impression is not bad. Prompt response Customer oriented

Atta Ur Rehman
09.11.2025 | 22:25

I’ve been trading with TIOmarkets for a while now, and I’m genuinely impressed by the overall experience. The platform is stable, intuitive, and transparent, which makes both trading and managing funds straightforward. What really stands out is their customer support — fast, professional, and always willing to help with clear explanations. Deposit and withdrawal processes have been smooth and reliable, with funds reaching my account quickly

customer
09.11.2025 | 20:31

Tiomarkets is good.

Hamza Ashfaq
07.11.2025 | 06:34

Scam alert they are so smart they will let you win first then as soon you are making good profits they will start increasing spreads and manipulating prices sl hit before price actually reach

Arbi Qosja
06.11.2025 | 15:57

Very quick and correct answers. I am very satisfied with the help of the technical support. They are always there when I have a problem.

noodles noodles
06.11.2025 | 15:22

My guy was super chill and just explained stuff to me. called me in like 10 seconds of sending an email for help. overall thing pretty easy to understand

customer
02.11.2025 | 07:19

Constant payouts withdrawal

Richard Erasmus
30.10.2025 | 18:20

Simon Christoff assisted me in opening my trading account. He did explain to me clearly how this platform works and how to use the sit. I would highly recommend any newcomer in trading to chat with him as his explanations is clear and easy.

Shahram Hamidi
28.10.2025 | 07:07

This broker is the real scam broker. Their service is bullshit and they don’t cover you if you lost your money for their mistakesand problem

Anonymous
21.10.2025 | 20:34

Stay away ,this broker is a legit SCAM, you won't be able to withdraw your money if you're a good trader, if you starts making thousands, you will not be able to withdraw.

Princeseb
18.10.2025 | 12:05

I deposit funds from my card to my tio wallet,the funds were deducted from my card but not credited to my account.i contacted tio market they asked for thr proof of payment which i provided and the only feedback i got was they need more proof yet i had submited the transaction id and i even confirmed with my bank that the transaction was completed on their side..its been 3 days now right now tio is still asking for more proof yet have proved with the transaction and card transaction id..

Leutrim
12.10.2025 | 14:43

I have unlimited leverage account and I have not a single problem with this company, withdrawals are fast and everything runs smoothly. Sometimes orders don’t fill quickly but I hope in the future they will fix that.

George Pastou
11.10.2025 | 12:29

I’m genuinely impressed with this company! Their professionalism, attention to detail, and dedication to customer satisfaction are truly remarkable. Every interaction was smooth, efficient, and pleasant. The team went above and beyond to ensure everything was handled perfectly. It’s rare to find a company that genuinely cares about its clients the way they do. Highly recommended to anyone looking for quality, reliability, and top-notch service!

Giorgos Sotiriou
09.10.2025 | 20:33

Amazing company. Great support, great platform, highly recommended

P Pas
09.10.2025 | 20:13

Great Platfrom. Very helpful

Popcorn
08.10.2025 | 20:49

I'm scalping with standard account using unlimited leverage, after the news time stated in the T&C my account still using normal leverage instead of automatically updates back unlimited leverage, my equity also below $1000. Lost my money because of these stupid glitch, execution speed also slow. Delay few miliseconds before closing or placing the trades. Reason they give me is my internet slow when it's not. My wifi 300mbps how slow?

Lauren Elisha
08.10.2025 | 15:13

⚠️ Scammed by TIOmarkets – Fake Support & Fake Office My boyfriend has been scammed by this brokerage firm TIOmarkets. He requested a withdrawal of his funds on Friday 03/10/2025. It was meant to take only two business days to process, but by Wednesday 08/10/2025 the money never arrived — instead, his entire trading account (ID No: 1085362) was wiped and his balance disappeared. You cannot reach them directly: – Their “support” chat is automated and refreshes so messages never submit. – Emails go unanswered. – The two phone numbers they provide (+44 203 865 2275 and 020 3677 0013) are not genuine customer support lines. – Their so-called “help line” and customer service are all fake. We also discovered that the office photo shown on their website is AI-generated they’ve used an image of a real bank named ‘alpha bank’ building and digitally altered it to present as their own brokerage office. This further proves that their online presence is deceptive. When challenged publicly, they reply to reviews saying they “can’t find the account on file,” which is misleading. We have payment receipts, full records, and screenshots showing the account before it was wiped. We are reporting this to UK Action Fraud, Cyber Crime authorities, and ReportCyber Australia, and have already notified the Australian financial authorities. All evidence will be provided to investigators. I’m posting this review to warn other traders: be extremely cautious. We’ve given TIOmarkets until Friday to resolve the matter and return the funds. 👉 This experience feels like a SCAM. Avoid TIOmarkets at all costs. I’m not stopping until my boyfriend gets his money back. Most people give up at this stage, but I’m determined to see justice served.

shabad
03.10.2025 | 18:53

I have been using TioMarkets since 2020 and overall my experience has been very positive. Recently, I faced an issue with my TIOX payouts, which suddenly stopped. I contacted customer support, and they responded quickly, investigated the matter, and ensured that all pending payouts were credited to my account. I truly appreciate their professionalism, transparency, and fast resolution. It shows the company values its long-term clients and stands by its commitments. I’m happy to continue with TioMarkets and highly recommend them.

Albin Gallopeni
02.10.2025 | 04:33

The answers clearly, faster, and all what I wanted

Lokas YT
01.10.2025 | 06:23

The problem is when I want to withdraw, there is no other option available without the bank. We want to withdraw from other options so that there is no big delay like the bank.

ahmad jaadazn
26.09.2025 | 20:28

It was a very bad experience with TIO Markets. There is a deliberate delay in closing trades, which causes the client to lose. For example: I had trades in profit of $21, and when I tried to close them, they only closed after the profit dropped to $12. Another trade was at $18 profit, but it only closed when the profit fell to $9. A third trade was at a $6 loss, but it closed only after the loss reached $13.5. A fourth trade was at a $7 loss, but it closed after the loss increased to $16. I am a scalper who closes trades very quickly, and I have partnerships with many reputable brokers such as Exness, IC Markets, and several others. I also manage trading-related accounts on social media. When I raised a complaint by email, their reply was delayed for a day and a half, while inquiries about deposits were answered within minutes. I strongly advise against using this broker. They are a scam company that only wants you to lose money.

Rahila Amiry
23.09.2025 | 14:59

The customer service is just amazing they response very quickly, thank you very much

Muhammad Afiq Hamdan
12.09.2025 | 00:04

Great custemor service...

Ranggi Boy
11.09.2025 | 05:07

Tq so much cash banking

Don Mary Island
09.09.2025 | 20:12

I like to trade with BTC

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