TenTrade customer reviews

Updated: April 2, 2026
TenTrade
Views523
Summary
Reviews about TenTrade are highly polarized. Many users praise the broker for its fast withdrawals, excellent customer service, transparency, and supportive account managers. Traders appreciate the platform’s reliability, quick response times, and user-friendly approach, often describing it as one of the best prop firms they have worked with. Some traders acknowledge that firm rules help develop discipline and consistency, contributing to long-term success. However, several negative reviews accuse the company of being a scam, citing rejected withdrawal requests and undisclosed trading requirements, such as completing a large number of lots before being allowed to withdraw profits. Others express frustration with the daily profit rule and occasional withdrawal delays. Overall, the feedback ranges from strong satisfaction with the service and professionalism of staff to serious concerns about withdrawal restrictions and opaque policies.
Alvan Pmunk
03.11.2025 | 20:03

Genuine brokerage. Very nice customer service and support

Sergio Boero
02.11.2025 | 11:45

La cosa che pesa di più non è soltanto aver perso i fondi, ma il modo in cui TenTrade sta affrontando l’intera situazione. Continuate a fare riferimento a presunte “parti esterne” e a chiarimenti che dite di aver già fornito, quando in realtà non avete mai risposto in modo diretto o concreto alle domande che Vi sono state rivolte. È impossibile non percepire questa mancanza di chiarezza come un’ingiustizia. Il denaro investito non era un gioco: era frutto di impegno, di risparmi, di lavoro. Mi sono fidato della piattaforma, ho visto crescere il mio saldo, ma alla fine né il capitale né i profitti sono tornati indietro. E ciò che fa ancora più male è che non sia arrivata una spiegazione seria o un minimo di attenzione verso chi ha creduto in Voi. È deludente vedere un’azienda ignorare completamente le responsabilità nei confronti di un cliente. Continuare a parlare di un soggetto terzo non annulla un fatto semplice: i miei fondi erano sotto la vostra gestione, ed è con voi che sono scomparsi. Condivido questa recensione affinché chiunque stia pensando di investire attraverso TenTrade ne comprenda appieno il rischio. Nessuno dovrebbe provare lo stesso senso di smarrimento, impotenza e mancanza di rispetto che sto provando io. What that weighs most is not only having lost the funds, but TenTrade way of dealing with the whole situation. You continue to refer to alleged "external parties" and clarifications that you say you have already provided, when in fact you have never answered directly or concretely the questions that have been put to you. It is impossible not to perceive this lack of clarity as an injustice. The money invested was not a game: it was the result of commitment, savings, work. I trusted the platform, saw my balance grow, but in the end, neither the capital nor the profits came back. And what hurts even more is that there has not been a serious explanation or a minimum of attention towards those who believed in you. It's disappointing to see a company completely ignore responsibilities to a customer. Continuing to talk about a third party does not cancel out a simple fact: my funds were under your management, and it is with you that they disappeared. I am sharing this review so that anyone who is thinking of investing through TenTrade fully understands the risk. No one should feel the same sense of bewilderment, helplessness and disrespect that I am feeling.

Roberta
31.10.2025 | 09:49

They make you invest with nice promises, but when you try to get your capital back, they give you nothing. An experience to avoid. Unfortunately, your response is just an attempt to shift the focus. You speak of 'third parties' and 'clarifications already provided,' when in reality, I have never received an answer to my repeated requests for explanation. ​I provided my documents and deposited real money with TenTrade. I followed all your procedures, generated real and verifiable profits, yet you have not returned either the capital or the earnings. The account was with you, and you are the one who has withheld my funds without offering any justification. ​You claim to have 'already clarified everything,' but you have not responded, not even once, to my emails. ​I sincerely hope that anyone who reads this review understands the risk they are facing and reflects carefully before entrusting their money to a company that guarantees neither transparency nor protection for its clients.

Desmond Tamasang Awasung
30.10.2025 | 13:09

It has been nothing but amazing since I started using Tentrade . From my deposits , withdrawals and customer services . Best broker 👍🏻

Bello Nicolas
30.10.2025 | 10:02

I can say tentrade is one of the best prop firms out there to be honest what I lent in the academy where I learned how to trade is 20% the remaining 80% which is discipline are all from tentrade And for payouts they are fast and reliable kudos to tentrade

Richard Ajeigbe
29.10.2025 | 11:49

My friend and I made legit profit trading #XAUUSD manually, no bots, no latency tools. But withdrawal is being blocked, and they’re claiming “latency arbitrage” It is unfair to retail traders. For days now they haven’t said anything or even try to resolve this. They wiped the account both my $1700 profit and my capital.

John micheal
28.10.2025 | 12:11

Earlier when i started trading with Tentrades at first i thought I won't cope with there Rules,but later on i realize is never a hard one to keep, Tentrades gives that Good room to stay consistent as a Trader...keep up the Great Work Though I would also like to emphasize on this payout rule of waiting upto 15 days after making profit ...if they Reduce it, i think it will still be favourable to us Traders

Fornkwa Yuven
28.10.2025 | 10:36

Tentrade is a great broker. The variety of accounts is wide. Toping it up with fast withdrawals, good customer care and account managers

Ruqayyat
27.10.2025 | 12:34

Great customer service and easy payout methods

Giorgio
26.10.2025 | 21:50

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Salvo
25.10.2025 | 17:35

I invested believing Ten Trade was a serious broker, but they never returned the money I deposited. This broker holds funds without reason.

Valentine Solomon
24.10.2025 | 13:04

One of the most reliable broker/prop firm who'll ever work with. Fast withdrawal, fast customer service and friendly account managers. I dreaded the prop firm rules initially but now I enjoy trading with it because it has helped me to remain consistent which translates to consistent withdrawal.

Samuel Bowale
17.10.2025 | 21:57

This new rule of daily profit rule is really annoying

Adeniyi Babatunde
16.10.2025 | 11:27

This firm has a very transparent and a fast payment process.

Chisom
14.10.2025 | 22:26

What I didn't like most was that the withdrawal did not come instant, it was delayed a little bit. What I don't like again is the daily profit rule, it is very difficult for some of us to understand this rule. I think we should have more freedom to trade and make money 🤑 as we like.

victor ugochukwu
13.10.2025 | 15:56

My experience with Tentrade has been nothing short of amazing. Their withdrawal is fast and easy and their customer service is just remarkable. If you have the right trading skill and are looking for a prop firm to scale up your performance then Tentrade is the prop for you. While others may view the profit factor rule as a limitations I see it as a avenue to learn consistency and discipline which is a trait that ensure longevity in this business.

Justin
11.10.2025 | 17:50

TenTrade is one of the best firm I can guarantee anyone trying to get a firm. Fast in Replying Fast in Payment Commission Good The Best So Far 💯

onifade shola Oladunni
11.10.2025 | 15:06

Tentrade has answered many questionable problems in the past. How I which tentrade has been around for long. Well we will ride together.. thanks Sholawealth

Ernest Uzomah
11.10.2025 | 15:01

Ten Trade has given us the opportunity to create and add value. Thank you for All you do.

Oluwole Tokunbo Oloruntoba
11.10.2025 | 14:55

Awesome, very fast withdrawals

Obi Joshua
11.10.2025 | 14:54

Transparent, Honest, reliable

investor sam
11.10.2025 | 14:53

You partner with a broker that gives you peace to trade peacefully.. as a position trader, I chose TenTrade, because they’re setting me up for success

Chinecherem
11.10.2025 | 14:52

So far so good the conference has been so impactful can’t love ❤️ tentrades any less .

AYODELE OJO
11.10.2025 | 14:51

Solution oriented customer care.

Emmanuel Mathew
11.10.2025 | 14:51

One of the best broker/prop firm i have traded with so far

FAGBAMILA ADEJOLAOLUWA OJONLA
11.10.2025 | 07:42

My customer service Manager, Mr Francis is such a brilliant, responsive, and knowledgeable young chap. He's patient, focused, and full of encouragement for me. His company Tentrade is blessed to have his type, as the platform itself is great.

Sabbu jjs
11.10.2025 | 06:17

⚠️ Bad Review – This is a Scam Broker This is a scam broker. I deposited $100 into my account and made a $200 profit through trading. When I tried to withdraw my money, they rejected my withdrawal request three times. I did not violate any terms or conditions, yet they suddenly told me that I must complete 15 standard lots before I can withdraw my funds. This requirement was never mentioned clearly anywhere on their website or in their rules. That’s why I believe this is a scam broker. I strongly warn others not to trade with this company, otherwise you will lose your money just like I did.

SAMMY.RM
10.10.2025 | 18:01

Poor consistency rules

Cornelia Ekpe
09.10.2025 | 17:36

The withdrawal was very swift

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