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ACY Securities reviews

ACY Securities customer reviews

Updated: September 20, 2026

821

Written byChristine Richards

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Reviews

Summary

Most reviewers praise the broker's customer support and account managers as fast, helpful, precise and responsive, frequently thanking named staff (Yazeed/Yazid/Yazeed Alkhatib, Hussam Alzagha, Lara, Zaid/Ziad, Rakan Juwaihan, Baha/Baha'a, Ramah) for quick ticket handling, effective live chat assistance, smooth account opening, help with bonuses and ongoing follow‑up. Users note strong platform performance and execution, straightforward answers, and fast, reliable deposit and withdrawal processing. Many short comments simply call the service excellent, perfect or very good. However, one reviewer reports a serious negative experience alleging account lockout and withdrawal refusal with funds taken, claiming they had to use a third‑party recovery service. Overall sentiment is predominantly positive about support and operations, with an isolated but severe complaint about fund access.

Yanti

19.10.2025 | 09:54

ACY Securities supposed to be No. 1 worldwide without talking a lot about them, will mention just one thing, withdrawal process takes from one to 4 hours maximum according to 3 years experience with them (once I submit I receive the amount to my bank account within maximum 4 hours) even I locate in Malaysia and their HQ at Australia. thank you guys wish you all the best

lim boh han

14.10.2025 | 04:28

Good good good

Baha Daher

09.10.2025 | 12:03

Thanks Lara

Malik Ammari

09.10.2025 | 01:25

Good and the support is very good

Majd Hamed

07.10.2025 | 12:25

Thank you zaid

Eslam

06.10.2025 | 22:59

Good Helpful Speed

Hsen Msarwe

06.10.2025 | 14:48

Hussam was very responsive and he helped me with the case and he even made it so easy thanks to him.

Khaled El_Abasy

29.09.2025 | 18:31

Hussam is very kind , helpful and honest

Yazan Barahme

29.09.2025 | 15:35

Thank you Yazid and Ramah for your efforts and follow-up.

Ewan May

28.09.2025 | 00:24

The whole organisation is a f͏r͏a͏u͏d͏! Y͏o͏u͏ m͏a͏y͏ e͏n͏g͏a͏g͏e͏ i͏n͏ t͏r͏a͏d͏i͏n͏g͏ a͏s͏ m͏u͏c͏h͏ a͏s͏ y͏o͏u͏ w͏i͏s͏h͏ a͏n͏d͏ r͏e͏c͏e͏i͏v͏e͏ a͏s͏s͏i͏s͏t͏a͏n͏c͏e͏, y͏e͏t͏ t͏h͏e͏y͏ w͏i͏l͏l͏ p͏r͏e͏v͏e͏n͏t͏ y͏o͏u͏ f͏r͏o͏m͏ a͏c͏c͏e͏s͏s͏i͏n͏g͏ y͏o͏u͏r͏ f͏u͏n͏d͏s͏. U͏p͏o͏n͏ r͏e͏q͏u͏e͏s͏t͏i͏n͏g͏ t͏o͏ c͏l͏o͏s͏e͏ m͏y͏ a͏c͏c͏o͏u͏n͏t͏ a͏n͏d͏ w͏i͏t͏h͏d͏r͏a͏w͏, I͏ w͏a͏s͏ l͏o͏c͏k͏e͏d͏ o͏u͏t͏, a͏n͏d͏ a͏l͏l͏ m͏y͏ f͏u͏n͏d͏s͏ w͏e͏r͏e͏ t͏a͏k͏e͏n͏. T͏h͏e͏y͏ a͏r͏e͏ t͏r͏u͏l͏y͏ d͏i͏s͏h͏o͏n͏e͏s͏t͏ a͏n͏d͏ c͏u͏n͏n͏i͏n͏g͏ i͏n͏ e͏v͏e͏r͏y͏ m͏a͏n͏n͏e͏r͏ t͏o͏ t͏a͏k͏e͏ y͏o͏u͏r͏ m͏o͏n͏e͏y͏. T͏h͏e͏y͏ w͏i͏l͏l͏ d͏i͏s͏c͏o͏v͏e͏r͏ a͏n͏ u͏n͏l͏a͏w͏f͏u͏l͏ m͏e͏t͏h͏o͏d͏ t͏o͏ e͏x͏c͏l͏u͏d͏e͏ y͏o͏u͏ f͏r͏o͏m͏ y͏o͏u͏r͏ a͏c͏c͏o͏u͏n͏t͏ a͏n͏d͏ p͏r͏o͏l͏o͏n͏g͏ t͏h͏e͏ w͏i͏t͏h͏d͏r͏a͏w͏a͏l͏ p͏r͏o͏c͏e͏s͏s͏ u͏n͏t͏i͏l͏ y͏o͏u͏ r͏e͏l͏e͏n͏t͏. I͏ h͏a͏d͏ t͏o͏ t͏a͏k͏e͏ s͏t͏e͏p͏s͏ t͏o͏ r͏e͏s͏o͏l͏v͏e͏ t͏h͏e͏ s͏i͏t͏u͏a͏t͏i͏o͏n͏. I͏ e͏f͏f͏e͏c͏t͏i͏v͏e͏l͏y͏ u͏s͏e͏d͏ t͏h͏e͏ s͏e͏r͏v͏i͏c͏e͏s͏ o͏f͏ Thе VаnguаrdAlliаnсeGrоup t͏h͏e͏y͏ c͏a͏r͏e͏f͏u͏l͏l͏y͏ a͏s͏s͏i͏s͏t͏e͏d͏ m͏e͏ a͏t͏ e͏v͏e͏r͏y͏ s͏t͏e͏p͏ u͏n͏t͏i͏l͏ I͏ f͏u͏l͏l͏y͏ r͏e͏c͏o͏v͏e͏r͏e͏d͏ m͏y͏ i͏n͏v͏e͏s͏t͏m͏e͏n͏t͏s͏. T͏h͏i͏s͏ o͏r͏g͏a͏n͏i͏s͏a͏t͏i͏o͏n͏ i͏s͏ f͏u͏l͏l͏ o͏f͏ o͏r͏d͏i͏n͏a͏r͏y͏ c͏r͏i͏m͏i͏n͏a͏l͏s͏. I͏t͏'͏s͏ t͏i͏m͏e͏ t͏o͏ p͏u͏t͏ a͏n͏ e͏n͏d͏ t͏o͏ t͏h͏i͏s͏!

Diyaa Sobuh

25.09.2025 | 15:57

Thank you Lara & Hussam

zizo

25.09.2025 | 03:30

Thanks so much really exellend support help me all the time and not leave chat until fixing my problem really thanks

Faten Alshamlawi

24.09.2025 | 16:14

Thank you Baha'a & Yazeed

khalil smedeye

17.09.2025 | 19:57

Yazeed was fast at repsoneding and the support was fabulous